Hayward OmniLogic Troubleshooting Manual page 37

2. Wi-Fi Connection: "MSP Not Found" (cont.)
Section C
(IP Addresses)
The problem is likely:
-Firewall
-IP conflict
-Port Prioritization
-Parental Controls
-Corrupt Config.
-Wi-Fi Signal is unreliable
*Please contact ISP or
Network Professional
37
Power Cycle
registration
router
successful?
NO
Power cycle
OmniLogic
YES
Are you able to
access account?
NO
Verify customer's
internet is not
down
MSP
YES
Problem
solved
MSP
registration
successful?
NO
Connect to a
hotspot &
rescan
Go to:
www.haywardomnilogic.com
& login to account
Contact Tech
(908)355-7995
The problem is likely:
-Internet is down
-Slow Internet speeds
-Firewall
-IP conflict
-Port Prioritization
-Parental Controls
YES
*Please contact ISP or
Network Professional
home network
Support:
MSP
YES
registration
successful?
NO
On a device
connected to