Hayward OmniLogic Troubleshooting Manual page 30

1. Wired Ethernet: "MSP Not Found" (cont.)
CAT5e and CAT6 cables are rated for 328 feet to maintain 1Gbps; however, CAT6 has
more shielding which makes it less susceptible to data losses over distance.
If run exceeds 328 feet, contacting a network professional is advised.
Test Ethernet cable
Step 1E
Using a LAN tester, verify the Ethernet cable passes for
continuity and wire configuration. IF the cable passes,
go to step 1F. IF the cable fails the LAN test, replace
*NOTE: Ethernet wires that are kinked, damaged, miss-wired, or extend a distance greater than 328
feet typically fail a LAN test. Running a replacement cable, above ground, from the router to the
MSP, an easy way to determine whether the cable is the sole culprit of the problem.
30
cable & retest*.
Inspect router/modem port
Step 1F
Verify LEDs appear, where the Ethernet cable plugs into
the router/modem port. IF LEDs are NOT active, go to
step 1G. IF correct OR router does not have status LEDs,
go to step 1H.