Hayward OmniLogic Troubleshooting Manual page 45

2. Wi-Fi Connection: "MSP Not Found" (cont.)
NOTE: Mobile hotspots generally rely on cellular service. For best results, make sure
cellular service is 3G or better when conducting a mobile hotspot test.
Unplugging the power cable at the router will ensure it is not reset to factory default.
Connect to a Hotspot Power cycle the router
Step 2O
Step 2P
Setup a mobile hotspot and connect the MSP to that Unplug the power to the router, once completely
hotspot (pg. 23). Check for IP addresses in the MSP. IF down, plug the power back in an wait 5 minutes, then
still NO IP addresses, then replace the HLWLAN. IF IP attempt registration. IF successful, problem is solved. IF
addresses appear, contact a network professional*. unsuccessful go to 2Q.
*IF IP addresses appear after connecting to a hotspot then the problem is likely related to: internet
service is down, incorrect network password, Wi-Fi signal is unreliable, OR incompatibility between
the MSP & Router. NOTE: There have been reported compatibility problems with Pace/
U-verse, modem/router combos; adding a third party router may resolve the issue.
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