Hayward AquaRite 100 Troubleshooting Manual

Hayward AquaRite 100 Troubleshooting Manual

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AquaRite 100®
Troubleshooting Guide
TSG-AQR100a
Copyright 2019 Hayward Industries Inc.

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Questions and answers

Richard Dickins
May 15, 2025

No LED lights on my AQR100. Manual states at least one should always be on. contacted supplier who says "no light is not a problem", which advise is correct. water is circulating, pool temp is just below 70.

1 comments:
Mr. Anderson
May 22, 2025

If no LED lights are on your Hayward AQR100, possible reasons include:

1. No power is reaching the unit.
2. The power supply is faulty.
3. The PCB (GLXAQR100PCB) may be damaged and needs replacement.

Check that the unit is connected to a working power source. If power is confirmed and LEDs remain off, replace the PCB.

This answer is automatically generated

Summary of Contents for Hayward AquaRite 100

  • Page 1 AquaRite 100® Troubleshooting Guide TSG-AQR100a Copyright 2019 Hayward Industries Inc.
  • Page 2 Safety Precautions Warning High Voltage Electrocution Hazard Hazardous voltage can shock, burn, cause serious injury and or death. To reduce the risk of electrocution and or electric shock hazards: • Only qualified technicians should remove the panel • Replace damaged wiring immediately •...
  • Page 3: Table Of Contents

    Table of Contents How AquaRite 100® works, main display layout, water chemistry Requirements How To: Pg. 8-12 1. Input Voltage Configuration 2. Adjust Daily Chlorine Output 3. Clean Electrolytic Cell 11-12 Troubleshooting: Pg. 13-36 1. Inadequate Water Flow LED 14-16 2.
  • Page 4 • The conversion occurs in the Electrolytic Cell, also known as the Cell (used throughout this guide). • Power is sent from the AquaRite 100 Control Center to the Cell when chlorine production is scheduled (based on time percentage). • When power is applied to the Cell, conductive plates produce a field;...
  • Page 5 AquaRite 100: Display Layout Inadequate Water Flow LED Cell Life Low LED Problem Detected LED Standing By LED Generating Chlorine LED Super Chlorinating LED Minimum Chlorine Output LED (10%) DAILY CHLORINE OUTPUT LED’s Chlorine Output Adjustment Buttons Super Chlorinate Button...
  • Page 6 AquaRite 100: Display Function Illuminates when there is no flow or low flow through the Cell Illuminates when Cell has reached the end of its expected life Illuminates if there is a problem with the unit Illuminates when unit is waiting for the...
  • Page 7: Chemistry Requirements

    AquaRite 100: Chemistry Requirements • Pools 15k gal and below: 1500 – 2700 ppm Salt Levels • Pools up to 30k gal: 2800 – 4500 ppm (Ideal level 3200 ppm) Free Chlorine •1.0 – 3.0 ppm •7.2 – 7.8 ppm Alkalinity •80 –...
  • Page 8: How To

    AquaRite 100® How To:...
  • Page 9: Input Voltage Configuration

    How To: Input Voltage Configuration The AquaRite 100 can be powered by 120 VAC or 240 VAC. Use a multi- meter to verify voltage in order to determine wire configuration. 240 VAC Wire Colors 120 VAC Wire Colors Line 1...
  • Page 10 How To: Adjust Chlorine Output The “Daily Chlorine Output” buttons set the level of production during the generating cycle. Generating cycles occur in 60 minute increments. Each led illuminated (from Min to MAX) represents 10%, or six(6) minutes of chlorine production time. Example: The first 4 LED’s being on implies the Cell is producing chlorine 40% of the pump run time;...
  • Page 11 How To: Clean the Cell Cell cleaning frequency is dependent on several factors; pH & calcium levels have the greatest effect on how often cells requires cleaning. In pH environments between (7.2 - 7.8) cells typically require cleaning 3-4 times a year (with moderate calcium levels). Turn Pump Off &...
  • Page 12 How To: Clean the Cell (Cont.) The Cell draws amperage when power is applied during chlorination. The amperage draw will be impaired when calcium and other debris exist within the Cell’s electrolytic grid; this in turn effects the salt reading and chlorination efficiency. Carefully Pour Solution into Cell Mix: 4 Parts H O / 1 Part Muriatic Acid...
  • Page 13: Troubleshooting

    AquaRite 100® Troubleshooting...
  • Page 14: Inadequate Water Flow Led

    “off” AQR 100 is between Wait until next generating Low water Check for obstructions or other flow cycle begins or cycle power related issues in plumbing. Verify filter is generating cycles flow detected to the AquaRite 100 clean.
  • Page 15 If error still does not clear continue to (steps on pg.11-12). If Cell is clean, like the image above, step 1B. proceed to step 1C. The cleanliness of the Cell plays a major role in the AquaRite 100’s ability to report salt levels accurately.
  • Page 16 Flow obstructions? Turn off pump Remove power and clear Turn pump on for 2 mins then Obstructions re-apply Replace Cell Did error clear? Did error clear? p/n CCELL Problem solved *For verification of diagnosis contact Hayward Technical Support 908-355-7995...
  • Page 17: Problem Detected With Led # 5,6,7, Or

    Bring water temperature between covered by moving water 65°F -104°F if necessary Remove power to the AquaRite 100 for two Remove power to the AquaRite 100 for two minutes, then re-apply to reset system minutes, then re-apply to reset system...
  • Page 18 If Cell is clean, like the image above, addition table pg. 38). If fine, go to 2B. proceed to step 2C. The cleanliness of the Cell plays a major role in the AquaRite 100’s ability to report salt levels accurately.
  • Page 19 Problem Detected and MIN LED When these lights illuminate together, the Cell reports salt levels below 1500. Verify moving water fully covers Cell plates Remove power from the AQR100 Step 2D Step 2C Turn power off for 2 mins, then back on Remove power to the AQR100 for two minutes.
  • Page 20 11-12 obstruction Did error clear? Did error clear? Did error clear? Remove power Problem solved for 2 mins then re-apply Replace Cell Did error clear? p/n CCELL *For verification of diagnosis contact Hayward Technical Support 908-355-7995...
  • Page 21 Problem Detected: LED #2 When these lights illuminate together, the Cell reports salt levels above 4500. Verify water temperature is within range Test the Salt Level Step 3A Step 3B Desired Water Desired Salt Temperature Concentration: is between 1500-4500 PPM 104°F 65°F Test the salt concentration of the water using an...
  • Page 22 Problem Detected: LED #2 When these lights illuminate together, the Cell reports salt levels above 4500. Remove power from the AQR100 Step 3C Turn to off position for 2 mins, then turn back on Remove power to the AQR100 for two minutes. Re-apply power to reset the system.
  • Page 23 (High Salt) Dilute salt level Wait until water to lower than temperature falls Did error clear? below 104°F 4500 Did error clear? Did error clear? Replace Cell Problem solved p/n CCELL *For verification of diagnosis contact Hayward Technical Support 908-355-7995...
  • Page 24 With LED #3 With LED #4 Reason Possible Action Reason Possible Action Remove power to AquaRite 100 for two Remove power to AquaRite 100 for two minutes, then re-apply to reset system minutes, then re-apply to reset system Temperature Input Inspect Cell.
  • Page 25 Problem Detected: LED #3 When these lights illuminate together the AQR100 is registering Low Input Power. Remove power from AQR100 Verify AQR100 Wiring Step 4A Step 4B Turn power off for 2 minutes, then back on Remove power from the AQR100 for two minutes. Wiring should be configured correctly for the applied Re-apply power to reset the system.
  • Page 26 Problem Detected: LED #4 These lights illuminated together indicate a Temperature Sensor Error. Inspect Cell Remove power from AQR100 Step 5A Step 5B Remove Calcium and other debris from the Cell Turn power off for 2 minutes, then back on Remove power from the AQR100 for two minutes.
  • Page 27 Replace Control Center Did error clear? Problem solved GLXAQR100CTL Is Cell clean and Clean Cell using Replace Cell procedures on Did error clear? free of debris or p/n CCELL pg. 11-12 calcium? *For verification of diagnosis contact Hayward Technical Support 908-355-7995...
  • Page 28 Problem Detected LED With LED #5 With LED #6 Reason Possible Action Remove power to the AquaRite 100 for two minutes, then re-apply to reset system Verify salt level is no Internal greater than 4500 ppm Verify water temperature is...
  • Page 29 Problem Detected: LED #5,6,7, or 9 Problem Detected with any one of these LED’s illuminated indicates an Internal Error. Test the Salt Level Remove power from the AQR100 Step 6B Step 6A Desired Salt Concentration: 1500-4500 PPM Turn power off for 2 mins, then back on Remove power to the AQR100 for two minutes.
  • Page 30 Problem Detected: LED #5,6,7, or 9 Problem Detected with any one of these LED’s illuminated indicates an Internal Error. Verify water temperature is Verify moving water fully covers within range cell plates Step 6C Step 6D Desired Water Temperature is between 65°F 104°F If water temperature is NOT within the proper range,...
  • Page 31 Is water temperature Did error clear? below 104°F? Clean filter or Does moving Wait until water clear plumbing Did error clear? temperature falls water fully cover below 104°F obstruction Cell Plates? *For verification of diagnosis contact Hayward Technical Support 908-355-7995...
  • Page 32 Reason Possible Action Remove power to the AquaRite 100 for two Remove power to the AquaRite 100 for two (2) minutes and then re-apply to reset system minutes and then re-apply to reset system Turn on Super Chlorinate briefly then go back to...
  • Page 33 Problem Detected: LED #8 These lights illuminated together indicate there is no current to the Cell. Super Chlorinate Remove power from the AQR100 Step 7B Step 7A Turn power off for 2 mins, then back on Remove power to the AQR100 for two minutes. Press Super Chlorinate button to force generating cycle Re-apply power to reset the system.
  • Page 34 Clear Cell of any obstructions. Center (p/n GLXAQR100CTL). If problem persists, continue to step 7D. *Make sure cell cable is secure and free of damage. If damage is found or cord does not fit securely onto cell contact Hayward Technical Support 908-355-7995...
  • Page 35 Re-apply power to reset the system. If error does not Center (p/n GLXAQR100CTL). clear continue to step 8B. *Make sure cell cable is secure and free of damage. If damage is found or cord does not fit securely onto cell contact Hayward Technical Support 908-355-7995...
  • Page 36 Is Cell Cable Center for 2 mins then Did error clear? secure and free re-apply of damage? GLXAQR100CTL Is Cell Cable Replace Cell Did error clear? secure and free p/n CCELL of damage? *For verification of diagnosis contact Hayward Technical Support 908-355-7995...
  • Page 37: Additional Information

    AquaRite 100® Additional Information...
  • Page 38 Salt Addition Chart: lbs. required for 3200ppm Pool Size - Gallons Current Salt Level 8,000 10,000 12,000 14,000 16,000 18,000 20,000 22,000 24,000 26,000 28,000 30,000 32,000 34,000 36,000 38,000 40,000 1013 1067 1000 1000 1200 1400 1600 1800 2000 2200 2400 2600...
  • Page 39: Salt Dilution Formula

    Salt Dilution Formula To calculate how much water will need to be removed from a pool, with too much salt, follow the formula provided below (Proportional Method): Part I Part 1: Take the average depth of the pool in inches and multiply that by 3200 (or desired salt level within 1500-4500ppm).
  • Page 40 Replacement Part Numbers Replacement Part Number Description CCELL Replacement Cell Only GLXAQR100CCABLE Cell Cable GLXAQR100PCORD Power Cord GLXAQR100CTL AQR 100 Control Center Only GLXAQR100DOOR Door Flap for Display GLXAQR100PCB Main PCB GLXAQR100VESNUT Vessel/ Cell Nut GLXAQR100XFMR Transformer SP3200UNKIT Vessel Unions Kit...
  • Page 41: Reading Serial Numbers

    Reading Serial Numbers Beginning 08-05-2011 3A11284 Standard Warranty Term 3A11284 Product Family 3A11284- 123456 3A11284 Year of Manufacture 3A11284 Day of Manufacture 123456 = Manufacturing ID Beginning 11-01-2001 3A0112 = Standard Warranty Term Product Family 3A0112 = 3A0112- 123456 3A0112 = Year of Manufacture Month of Manufacture 3A0112...

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