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Problem
Changing Mouse Sync
Mode to Manual makes the
CN9000/CN9600/CN9900/
CN9950 crash.
When I am in a web
browser session, and
making configuration
changes, and I am timed
out, the settings changes I
have made are lost.
The Windows Client link
does not appear in the
Remote Console Display
when I log in with Firefox.
When the remote server is
running Fedora the mouse
pointer on the remote server
does not move, whether I
am accessing it from the
local console or a local
client computer.
My ATEN over IP unit is not
listed in the Device List of IP
Installer.
The CN9000/CN9600/CN9900/CN9950 has not crashed.
You can wait approximately 5 minutes for normal
operations to resume, or you can reset the CN9000/
CN9600/CN9900/CN9950 to get it going right away (see
Upgrade Main Firmware, page 34, point 1).
If you do not click Apply, the CN9000/CN9600/CN9900/
CN9950 is not aware that you are working, and times you
out. Without clicking Apply, none of your changes are
recognized. You must click Apply as you go along in
order to have the settings saved on the CN9000/CN9600/
CN9900/CN9950.
The Windows Client link requires ActiveX. Since Firefox
does not support ActiveX only the Java Applet is
available.
If the remote server is connected with a PS/2 cable, log
into the CN9000/CN9600/CN9900/CN9950 with a
browser; open a viewer; on the control panel set Mouse
DynaSync to Manual. See page 104 for details.
Make sure the Broadcast function is enabled from
your switch or router in order for the auto-discover to
work properly.
Make sure to turn off your firewall and/or antivirus
software temporarily in order for the audio-discover to
work properly.
Make sure the ATEN over IP unit and the PC are
under the same network segment.
Resolution
Appendix
149
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