CN8000A User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
CN8000A User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988...
CN8000A User Manual About this Manual This User Manual is provided to help you get the most from your CN8000A. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
CN8000A User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a CN8000A installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others: Switch’s Point of View...
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International...
Internet browser or Windows and Java based application programs. The CN8000A connects to the local area network using standard Cat 5e cable, then uses a custom KVM cable to connect to a local KVM switch or server.
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Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN8000A (KVM OSD display or server's desktop) and he can control it from his console just as if he were there.
Superior Video With its enhanced fps throughput for crisp responsive video display, the CN8000A offers resolutions of up to 1920 x 1200 @ 60Hz; vibrant 24-bit color depth for rich remote session display. The remote desktop can appear full-screen, or in a window. In full- screen mode the remote desktop display scales to the user’s...
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RADIUS, LDAP, LDAPS, and MS Active Directory. Event Logging The CN8000A can record all the events that take place on it and write them to a searchable database. Administrators and selected users can search for events containing specific words or strings...
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Serial console management – serial terminal access. Access the Management CN8000A via a built-in serial viewer, or via third party software (such as PuTTY) for Telnet and SSH sessions. Out of Band Support – via dial up modem support. Access the CN8000A through its RS-232 port using a dial-up connection.
For PS/2 KVM Cable Connections: 6-pin Mini-DIN keyboard and mouse ports Cables A custom KVM cable set (USB; PS/2) to link the CN8000A to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the...
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A USB 2.0 cable for use with the Laptop USB Console (LUC) (see Laptop USB Console (LUC), page 3) is provided with this package. Cat 5e or higher Ethernet cable (not provided with this package), should be used to connect the CN8000A to the LAN, WAN, or Internet.
1920 x 1200 Operating Systems Supported operating systems for remote user computers that log into the CN8000A include Windows XP and higher, and other systems capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).
CN8000A User Manual Browsers Supported browsers for users that log into the CN8000A include the following: Browser Version 10 and higher Firefox 3.5 and higher Mozilla 3.5 and higher Safari* 2.0 and higher Opera 9.0 and higher Netscape 8.1 and higher...
3 4 5 6 Component Description LAN Port The Cat 5e/6 cable that connects the CN8000A to the LAN plugs in here. Laptop USB Use the USB cable provide with this package to connect a laptop to this port for console access.
The KVM cable (supplied with this package) that links the CN8000A to your server or KVM switch plugs in here. PS/2 - USB The CN8000A can be accessed via a local console as well Console Port as over the Net. The cable for the local console (keyboard, monitor, and mouse) plugs in here.
1. Introduction Custom Console Cable USB Keyboard USB Mouse Video PS/2 Keyboard PS/2 Mouse Note: You can use any combination of keyboard and mouse connections. For example, you can use a PS/2 keyboard with a USB mouse.
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Mounting Rack Mounting For convenience and flexibility, the CN8000A can be mounted on a system rack. To rack mount the unit do the following: 1. Remove the two original screws from the bottom of the unit (near the rear of the unit).
DIN Rail Mounting To mount the CN8000A on a DIN rail: 1. Screw the mounting bracket to the back of the CN8000A as described in steps 1 and 2 of the wall mounting procedure. 2. Use the larger screws supplied with the Rack Mount Kit to screw the DIN rail brackets to the mounting bracket –...
2. Hardware Setup Installation To install the CN8000A, refer to the installation diagrams on the next two pages (the numbers correspond to the numbers of the steps), and do the following: 1. Use the Custom Console Cable provided with this package to connect the CN8000A’s PS/2-USB Console Port, to the local console keyboard,...
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AC power source. This completes the hardware installation, and you are ready to start up. Note: When starting up, be sure to first power on the CN8000A, then power on the server or KVM switch.
OSD Overview The On Screen Display (OSD) is a menu driven method to view and configure the CN8000A’s basic settings. To display the Main Screen, tap the OSD hotkey twice. The default hotkey is [Scroll Lock]. You can change the hotkey to the Ctrl key or the Alt key if you like (see User Preferences, page 74).
CN8000A User Manual When you log in to the OSD, the CN8000A’s main menu appears: OSD Navigation The OSD uses a menu that is navigated using they keyboard or mouse. To Logout of the OSD menu, click the X at the upper right corner of the OSD Window or press Esc.
Firmware Version Indicates the CN8000A's current firmware version level. New versions of the CN8000A's firmware can be downloaded from our website as they become available (see Upgrade Main Firmware, page 38). You can reference this number to see if there are newer versions available on the website.
CN8000A User Manual Set IP Address The Set IP Address screen is used to specify the CN8000A's network environment. The CN8000A can have its IPv4 address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically (DHCP], radio button.
IP address (192.168.0.60.) 2. If the CN8000A is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 165, for information.
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Logging In To operate the CN8000A from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the CN8000A you want to access in the browser's URL location bar. Note: 1. For security purposes, a login string may have been set by the administrator.
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CN8000A User Manual 3. The CN8000A login page appears: 4. Provide a valid Username and Password (set by the CN8000A administrator), then click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator;...
The screen to the right of the sidebar is your main work area. The screens that appear reflect your sidebar menu choices, and allow you to make changes to the CN8000A. Note: If a user doesn’t have permission to perform a particular activity, the menu for that activity doesn’t appear.
Launches the Java or WinClient Viewer application for remote Viewer server access. Click this icon to log out and end your CN8000A session. For security reasons, it is important to log out when your session ends. Otherwise, if Disable Duplicate Login is checked, other...
4. Browser Login Viewer You can connect to the remote server by clicking the Viewer icon from the lower section of the sidebar. After clicking the Viewer icon: If you are logged in with a browser other than Windows Internet Explorer, a Java Applet Viewer application will open your remote server session.
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Chapter 5 Administration Introduction Administration of the CN8000A using a web browser is divided into 3 sections: Basic Settings, Advanced Settings, and Preferences. Each section is listed on the sidebar with sub-menus that are used to configure the CN8000A’s operating environment. This chapter discusses each of them in turn.
CN8000A User Manual Basic Settings This section provides 3 sub-menus: User Management, Sessions, and Maintenance, used to manage user accounts and perform system maintenance on the CN8000A. User Management The User Management page is used to create and manage user profiles. Up to 64 user profiles can be established.
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Description Additional information about the user that you may wish to include. Administrator Gives the user Administrator level access to the CN8000A. All permissions (except View Only) are granted (see Permissions below). User Gives the user User level access to the CN8000A. Windows Client, Power Manager, and Java Client permissions are granted (see Permissions below).
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View Only: Checking View Only allows a user to view the video of the display of the computers attached to the ports of the KVM switch connected to the CN8000A, but they are not allowed to perform any operations on the computers.
IP refers to the IP address that the user has logged in from. Login Time refers to the date and time that the account logged in. Client refers to the means the user employed to connect to the CN8000A (Browser, WinClient AP, JavaClient AP, etc.).
To upgrade the firmware, do the following: 1. Download the new firmware file to your computer. 2. Open your browser; log in to the CN8000A; and click the Maintenance link to bring up the Firmware File dialog box: 3. Click Browse; navigate to the directory that the new firmware file is in and select the file.
3. When the browser asks what you want to do with the file, select Save; then save it in a convenient location. Note: The CN8000A saves all its backup files as Sysconfig.cfg. If you want to save more than one backup file, simply rename the file to something convenient when you save it.
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CN8000A User Manual To restore a previous backup, do the following: 1. If a password was set when the backup was made, key the same password that you used to save the backup file in the Password field. If a password wasn’t set, you can leave this field blank.
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5. Administration Ping Host The Ping Host page allows you to ping the IP address of a device to see if it’s responding on the network. To ping a device, enter the IP address and click Ping.
Device Name To make it easier to manage installations that have more than one CN8000A, each one can be given a name. To assign a name for the CN8000A, key in one of your choosing here (50 characters max.), then click Save.
IP Installer utility. See page 165 for IP Installer details. Note: 1. If you select View Only, you will be able to see the CN8000A in the IP Installer’s Device List, but you will not be able to change the IP address.
IP address when they login from a WinClient or Java Client AP program. If not, an invalid port number (or no port number) is specified, the CN8000A will not be found. An explanation of the fields is given in the table below:...
IP address (192.168.0.60.) 2. If the CN8000A is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 165, for information.
IP], radio button and fill in the IPv6 Address, Subnet Prefix Length and Default Gateway. Note: If the CN8000A is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 165, for information.
4. Key in the Username and Password that authenticates you with your DDNS service. 5. In the DDNS Retry Time field, key in how many hours the CN8000A waits before it tries to reconnect to the DDNS server, when the CN8000A fails to connect.
It is divided into several sections, described in the sections that follow. SMTP Settings To have the CN8000A email reports from the SMTP server to you, do the following: 1. Enable the Enable report from the following SMTP Server, and key in the SMTP Server IP address and Service Port.
Address, Report system reboot, Report user login and Report user logout. Log Server Important transactions that occur on the CN8000A, such as logins and internal status messages, are kept in an automatically generated log file. See Chapter 8, The Log Server, for details on setting up the log server.
Note: The following SNMP trap events are sent: System Power On, Login Failure, and System Reset. Syslog Server To record all the events that take place on the CN8000A and write them to a Syslog server, do the following: 1. Check Enable.
2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers. 3. In the Timeout field, set the time in seconds that the CN8000A waits for a RADIUS server reply before it times out. 4. In the Retries field, set the number of allowed RADIUS retries.
Allows the user to access the system via an SSH session. Allows the user to access the system via a Telnet or SSH session su/user Where user represents the Username of a CN8000A user whose permissions reflect the permissions you want the RADIUS authorized user to have.
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2. If not enabled (no check in the box), the result the server returns indicates whether the user that is logging in belongs to the ‘CN8000A Admin Group’. If the result is ‘yes’ the user has full access rights; if the result is ‘no’, the user only has limited access rights.
Consult the LDAP / LDAPS administrator to ascertain the appropriate value. CC Management Settings To allow authorization for the CN8000A through a CC (Control Center) server, check Enable and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.
5. Administration Security The Security page controls access to the CN8000A. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policies, check the Enable checkbox (the default is for Login Failures to be enabled).
If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the CN8000A based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
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5. Administration Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Key the address you want to filter in the From: field. To filter a single IP address, key the same address in the To: field. To filter a continuous range of addresses, key in the end number of the range in the To: field.
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To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete. Login String The Login String lets the Administrator specify a login string that users must include (in addition to the IP address) when they access the CN8000A with a browser. For example: 192.168.0.126/CN8000A The following characters are allowed: 0–9 a–z A–Z ~ ! @ $ ^ &...
5. Administration Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
CN8000A User Manual Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption will affect system performance – no encryption offers the best performance;...
Working Mode Use this section to set the working mode parameters. Enable ICMP so that the CN8000A can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable Multiuser Operation to permit more than one user to log into the CN8000A at the same time.
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
5. Administration Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
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Click Browse to locate the file; then click Upload to store it on the CN8000A. Note: When you upload the file, the CN8000A checks the file to make sure the specified information still matches. If it does, the file is accepted;...
Phone Number field. Enable Flexible Dial Back: If Flexible Dial Back is enabled, the modem that the CN8000A dials back to doesn’t have to be fixed. It can dial back to any modem that is convenient for the user, as follows: 1.
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If you select Every two hours (for example), the CN8000A will start dialing out every two hours beginning at 00:00. If you don't want the CN8000A to dial out on a fixed schedule, select Never from the list. Daily at will dial out once a day at a specified time. Use the hh:mm format...
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Dial Out Mail Configuration: This section provides email notification of problems that occur on the devices connected to the CN8000A's ports. Note: This email notification differs from the one configured under SMTP Settings in that it uses the ISP mail server rather than the internal company’s mail server.
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CN8000A User Manual Serial Console To configure the CN8000A to interact with the connected serial device, you need to set its parameters to match the parameters of the device in the Port Property Settings. Select the values that match the ones used by the connected serial console device.
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5. Administration match the flow control setting of the serial console device. Default is None. Note: None is only supported for baud rates of 9600 and lower. For baud rates greater than 9600, you must choose Hardware or XON/XOFF. Port Alert Properties: You can specify up to 10 types of events (e.g., Power On).
Set the parameters according to the information below. Time Zone To establish the time zone that the CN8000A is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
5. Administration Date Select the month from the drop-down list box. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. Time To set the time, key in the numbers using the 24 hour HH:MM:SS format. Click Set to save your settings.
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Use this section to edit the device settings. If Force All to Grayscale is enabled, the remote displays of all devices connected to the CN8000A are changed to grayscale. This can speed up I/ O transfer in low bandwidth situations.
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Reset: After making any network changes, be sure Reset on exit has been enabled (there is a check in the checkbox), before logging out. This allows network changes to take effect without having to power the switch off and Click Reset Default Values to use the default factory settings of the CN8000A.
Selecting Auto causes the CN8000A to display the pages in the same language to which the browser is set. If your browser is set to a non-supported language, the CN8000A looks to what your server’s operating system is set to. If the operating system is set to a supported language it will use that language to display its pages.
Click Change Password to apply your settings. The CN8000A logs all the events that take place on it. Following a reset, it writes them to a log file, which can be used as a searchable database with a log server.
CN8000A User Manual Remote Console This section provides a preview screen that shows a snapshot of the server’s display, as follows: Clicking Refresh updates the snapshot of the remote display. Exit Macro The Exit Macro panel contains a drop-down list box of user created System macros: Select the Exit Macro you would like to use and click Save.
5. Administration use the CN8000A to access the configuration screens of the PN0108. Clicking this button opens the login page of the PN0108 device. Note: 1. Connection to the PN0108 or a Power Over the NET™ (PON) device can be viewed and managed through the browser, Windows and/or Java application (AP) programs, with the latest firmware version.
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The WinClient Viewer is available by logging in using Microsoft's Internet Explorer, selecting Auto as the Default Viewer (under Preferences - User Preferences) and clicking launch from the sidebar, at which time the CN8000A WinClient application will install on your computer. You can also use the WinClient Viewer to log in directly to the server from your computer.
CN8000A User Manual A second or two after you click the Viewer icon, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote computer via the screen display, just as if it were your local system.
(see User Info, page 109), the total number of users currently logged into the CN8000A displays to the right of the video resolution in the text row. Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom, Mouse Pointer type, Mouse Sync Mode, Macro List, and Local/Remote Share Mode.
CN8000A User Manual Control Panel Functions The Control Panel functions are described in the table below. Note: Clicking the T button at the top right of the windows that appear for the control panel functions brings up a slider bar to adjust the transparency of the dialog box.
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To configure the PN0108 (a Power Over the NET™ device), click Power Management. When a connection between the devices is established, you can use the CN8000A to access the configuration screens of the PN0108. Clicking this button opens the login page of the device.
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CN8000A User Manual Icon Function Click to exit the remote view and go back to the web browser Main Page. Exit These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the icon is highlighted in blue.
6. The WinClient Viewer Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions, corresponding to clicking the Control Panel icons, can be accomplished directly from the keyboard with hotkeys.
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CN8000A User Manual An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Exits the remote view and goes back to the web browser Main Page. This is equivalent to clicking the Exit icon on the Control Panel.
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6. The WinClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. 2. In the dialog box that comes up, replace “NewMacro” with a name of your choice for the macro:...
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CN8000A User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Record again.
6. The WinClient Viewer 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with the macro keys that you pressed displayed in the Macro column: 6.
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CN8000A User Manual If you choose Play With Time Control, the macro waits for the amount of time between key presses that you took when you created it. Click on the arrow next to Play to make your choice. If you click Play without opening the list, the macro runs with the default choice.
6. The WinClient Viewer Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search;...
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CN8000A User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Record again.
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Once the system macros have been created, you can choose to run any one of them upon logging out of the CN8000A. System macros will only execute when the last user has logged out of the viewer (see Exit Macro, page 76, for details).
CN8000A User Manual Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor. Click Advanced to view all the video settings. The meanings of the adjustment options are given in the table below:...
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Depending on the network bandwidth, a high value may adversely effect response time. Enable Refresh The CN8000A can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The CN8000A will redraw the screen at the interval you specify.
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CN8000A User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. For greater control, clicking the Advanced button brings up the following dialog box: There are ten preset and four user-defined levels to choose from.
6. The WinClient Viewer The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN8000A provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the...
CN8000A User Manual Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
6. The WinClient Viewer Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
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CN8000A User Manual Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 187 for details about mounting these media types. 3. To add additional media sources, click Add, and select up to three media sources.
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6. The WinClient Viewer 3. To remove an entry from the list, select it and click Remove. 4. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote system, where they show up as drives, files and folders on the remote file system.
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CN8000A User Manual Smart Card Reader The smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected, and appear as if it were plugged into the remote server. One purpose of smart cards (Common Access Cards, for example), is to allow authentication to the remote server from the local client.
6. The WinClient Viewer Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
CN8000A User Manual The On-Screen Keyboard The CN8000A supports an on-screen keyboard, available with a PC or Sun layout and in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to...
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6. The WinClient Viewer To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.
CN8000A User Manual Mouse Pointer Type The CN8000A offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with: Note: The icon on the Control Panel changes to match your choice.
6. The WinClient Viewer Mac Considerations For Mac systems, there is a second DynaSync setting to choose from. If the default synchronization result is not satisfactory, you can try the Automatic For Mac 2 setting. To select Mac 2, right click in the text area →...
CN8000A User Manual Customize Control Panel Clicking the Customize Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into six main sections as described in the table,...
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User Info If Show User Numbers is enabled, the total number of users logged into the CN8000A displays in the text row of the Control Panel (See the Control Panel diagram on page 81 for an example.) Snapshot These settings let the user configure the CN8000A’s screen capture...
CN8000A User Manual Power Management Clicking the Power Management icon brings up the power manager window, allowing you to log in and configure devices connected to a PN0108 Power Over the NET™ device: For information on configuring Power Over the NET™ devices, see the...
Admin Utility Clicking the Admin Utility icon brings up a window that allows you to configure the CN8000A via Viewer based GUI with the web browser administrative functionalities: The sidebar menu items available on this page are based upon the user’s permissions.
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Chapter 7 The JavaClient Viewer Introduction The JavaClient Viewer makes the CN8000A accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 6, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com).
CN8000A User Manual A second or two after you click the Viewer link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.
If the Show User Numbers function has been enabled under Control Panel Configuration (see User Info, page 109), the total number of users currently logged into the CN8000A displays next to the text row on the right. Right clicking in the text row area brings up a menu that allows you to select and use the Control Panel options.
CN8000A User Manual Control Panel Functions The Control Panel functions are described in the table below: Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
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7. The JavaClient Viewer Icon Function Click to zoom the remote display window. Note: This feature is only available in windowed mode (Full Screen Mode is off). See Zoom, page 123, for details. Click to bring up the on-screen keyboard (see The On-Screen Keyboard, page 124).
CN8000A User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
7. The JavaClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. User Macro operation is the same under the JavaClient as it is under the WinClient.
CN8000A User Manual Search Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient.
7. The JavaClient Viewer Message Board The CN8000A supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an Internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles.
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CN8000A User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that aren’t selected won’t see the message. To Hide/Unhide the User List panel, click on the arrows in the panel separator.
7. The JavaClient Viewer Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
WinClient. See The On-Screen Keyboard, page 104, for details. Mouse Pointer Type The CN8000A offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with:...
7. The JavaClient Viewer Mouse DynaSync Mode Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually. DynaSync operation is the same under the JavaClient as it is under the WinClient. See Mouse DynaSync Mode, page 106, for details. Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its...
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The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected CN8000A units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of CN8000A units in the middle (see The Log Server Main Screen, page 133, for details). A panel that will contain an Events List at the bottom...
CN8000A units from the list. To add a CN8000A to the CN8000A List, click Add. To edit or delete a listed CN8000A, first select the one you want in the CN8000A List window, then open this menu and click Edit or Delete.
Explanation Address This can either be the IP address of the CN8000A or its DNS name (if the network administrator has assigned it a DNS name). Key in the value specified for the CN8000A in the ANMS settings (see ANMS - Event Destination, page 48).
Search excluding last This is a secondary search performed on all the events in the results database for the selected CN8000A excluding the events that resulted from the last search. Server List CN8000A units are listed according to their IP address.
CN8000A User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.
Log Server to track (see Configure, page 129). The lower (Event) panel displays the log events for the currently selected CN8000A (the highlighted one - if there are more than one). To select a CN8000A unit in the list, simply click on it.
Recording Determines whether the Log Server records log events for this CN8000A or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
To allow authentication and authorization for the CN8000A via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the CN8000A – permission – is added as an optional attribute to the person class.
CN8000A User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK.
3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute; and 3) edit the Active Directory users with the extended schema. The CN8000A supports two types of Active Directory users: The first supports both authentication and authorization parameter settings on the LDAP server;...
CN8000A User Manual 5. Fill in the dialog box to match the entries shown below, then click OK to complete step 1 of the procedure. Note: The Unique X500 Object ID uses periods, not commas. Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: →...
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CN8000A User Manual 4. Select Properties; the person Properties dialog box comes up with the General page displayed. Click the Attributes tab. 5. On the Attributes page, click Add:...
For Type 1 users, both authentication and authorization parameter settings are supported on the LDAP server. To edit a Type 1 Active Directory user do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. Open domain, and navigate to the cn=users dc=aten dc=com node.
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CN8000A User Manual 3. Locate the user you wish to edit. (Our example uses jason.) 4. Right-click on the user’s name and select properties. 5. On the Attribute Editor page of the dialog box that appears, select permission from the list.
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9. LDAP Server Configuration 6. Click Edit to bring up the String Attribute Editor: 7. Key in the desired CN8000A permission attribute values (see The Permission Attribute Value, page 145 for details). For example:...
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CN8000A User Manual 8. Click OK. When you return to the Attribute Editor page, the permission entry now reflects the new permissions: a) Click Apply to save the change and complete the procedure. b) Repeat the Editing Active Directory Users procedure for any other Type...
The attribute value for permission is made up of two parts: 1) the IP address of the CN8000A a user will access; and 2) a string that indicates the access rights the user has on the CN8000A at that IP address. For example: 192.168.0.80&c,w,j;192.168.0.188&v,l...
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User String Meaning User1 10.0.0.166&w,v 1. User has Windows Client and View Only rights on a CN8000A with an IP address of 10.0.0.166. 2. User has no rights on any other CN8000A units administered by the LDAP server. User2 10.0.0.164&p,s;10.0.0.166&j,c 1. User has PON and Virtual Media rights on a CN8000A with an IP address of 10.0.0.164.
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Type 2 For Type 2 users, authentication takes place on the LDAP server, but authorization is via the CN8000A’s user database. To edit a Type 2 user, do the following: 1. Follow Steps 1 – 6 of Editing a Type 1 user (beginning on page 141) 2.
CN8000A User Manual c) Click Apply to save the change and complete the procedure. Jason now has the same permissions as user. d) Repeat the Editing Active Directory Users procedure for any other users you wish to add. OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/...
Specify the server suffix. All entries in the directory will have this suffix, which represents the root of the directory tree. For example, with suffix dc=aten,dc=com, the fully qualified name of all entries in the database will end with dc=aten,dc=com.
CN8000A User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
In the case of the CN8000A, the CN8000AUser class and the permission attribute are extended to define a new schema. The extended schema file used to authenticate and authorize users logging in to the CN8000A is shown in the figure, below:...
Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the CN8000A is shown in the figure, below: (Continues on next page.)
The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the CN8000A directory tree (shown in the figure, above).
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CN8000A User Manual The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000A. (Continues on next page.)
Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., cn8000a.schema) in the /OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.conf file, as shown in the figure, below: 3.
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Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
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CN8000A User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
CN8000A User Manual Consignes de sécurité Général Ce produit est destiné exclusivement à une utilisation à l’intérieur. Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement. Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
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Appendix L’équipement doit être installé à proximité de la prise murale et le dispositif de déconnexion (prise de courant femelle) doit être facile d’accès. La prise murale doit être installée à proximité de l’équipement et doit être facile d’accès. Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles. Acheminez le cordon d’alimentation et les câbles de sorte que personne ne puisse marcher ou trébucher dessus.
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CN8000A User Manual L’unité a été exposée à la pluie ou à l’eau. L’unité est tombée ou le boîtier a été endommagé. Les performances de l’unité sont visiblement altérées, ce qui indique la nécessité d’une réparation. L’unité ne fonctionne pas normalement bien que les instructions d’utilisation soient respectées.
Appendix Montage sur bâti Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
CN8000A User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support Software Updates Telephone Support...
If you are an administrator logging in for the first time, you need to access the CN8000A in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the CN8000A.
The way that the IP Installer works is that it searches and lists all compatible ATEN devices on your network. You can select a model from the Device List and set it’s IP Address settings using the options listed below, then click Set IP to implement the change on the device.
2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect. 3. Assign a fixed IP address for the CN8000A that is suitable for the network segment that it resides on. 4. After you log out, reset your client computer's IP address to its original value.
At power on, the CN8000A is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the CN8000A’s IPv4 address and click the Basic Settings icon. The address is displayed at the bottom of the Basic Settings page (see page 34).
Appendix IPv6 Stateless Autoconfiguration If the CN8000A’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the CN8000A can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59.
For example, if the CN8000A connected to a particular router has an IP address of 192.168.1.180, you would log into your router’s setup program and access the Port Forwarding (sometimes referred to as Virtual Server) configuration page.
Appendix Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard [Ctrl] [T] Stop [Shift] Shift [Ctrl] [F2] Again...
PPP Modem Operation Basic Setup In addition to the browser and AP methods, the CN8000A can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below:...
Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the CN8000A under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
CN8000A User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.
Appendix Installing the Certificate To install the certificate, do the following: 9. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
CN8000A User Manual 13. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is...
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Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the CN8000A a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking.
CN8000A User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1.
Mode to Manual makes the approximately 5 minutes for normal operations to resume, CN8000A crash. or you can reset the CN8000A to get it going right away (see Firmware Upgrade/Reset Switch, page 11, point 1). I can’t access my PN9108...
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When the remote server is If the remote server is connected with a PS/2 cable, log running Fedora the mouse into the CN8000A with a browser; open a viewer; on the pointer on the remote server control panel set Mouse DynaSync to Manual. See does not move, whether I page 106 for details.
(windows.ocx) that some antivirus programs mistakenly see Trojan after I access the as a virus or trojan. We have tested our firmware extensively CN8000A with my and found no evidence of a virus or trojan. You can add the browser and then open plugin to your antivirus program’s White List and use the...
CN8000A your computer. 2. Make sure to include the correct login string when you specify the CN8000A's IP address. 3. Close the Java Applet, reopen it, and try again. I have installed the latest Java There may be issues with the latest version JRE, but I am having performance because it is so new.
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following com- mands: setenv output-device screen:r1024x768x60 reset-all...
CN8000A User Manual Mac Systems Problem Resolution The local and remote There are two USB I/O settings for the Mac: Mac 1, and mouse pointers do not Mac 2 (see Date/Time, page 70). In general, Mac 1 sync. works with older operating system versions, whereas Mac 2 works with the newer ones.
Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.
CN8000A User Manual Sun / Linux Open a terminal session and issue the following command: Sun: xset m 1 Linux: xset m 0 xset m 1 (If one doesn’t help, try the other.)
CS1758 CS228 CS428 Note: 1. Some of the CN8000A’s features may not be supported, depending on the functionality of the cascaded KVM switch. (For example, some switches do not support virtual media.) 2. Some features found on the cascaded KVM switches may not be supported on the CN8000A.
To clear the login information do the following: 1. Power off the CN8000A and remove its housing. 2. Use a jumper cap to short the jumper on the mainboard labeled J10.
Up to 1920 x 1200 @ 60 Hz; DDC2B Power Consumption DC 5.3 V; 7.26 W Environmental Operating Temperature 0° to 50° C (CN8000A) 0° to 40° C (Power Adapter) Storage Temperature -20° to 60° C Humidity 0 - 80% RH, Non-condensing...
CN8000A User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.
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