Related Manuals for ATEN CN9600
Summary of Contents for ATEN CN9600
- Page 1 1-Local / Remote Share Access Single Port DVI KVM over IP Switch CN9600 User Manual www.aten.com...
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Page 2: Emc Information
CN9600 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. -
Page 3: User Information
CN9600 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988... -
Page 4: Package Contents
© Copyright 2020 ATEN® International Co., Ltd. Manual Date: 2020-01-31 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners. -
Page 5: Table Of Contents
CN9600 User Manual Contents EMC Information ..........ii RoHS. - Page 6 CN9600 User Manual Introduction ..........21 Basic Setting .
- Page 7 CN9600 User Manual Logs........... 61 Remote Console .
- Page 8 CN9600 User Manual 8. The Log File The Log File Screen ........103 9.
- Page 9 CN9600 User Manual Sun Systems ......... . 131 Mac Systems .
- Page 10 Chapter 2, Hardware Setup, describes how to set up your installation. Diagrams showing the necessary steps are provided. Chapter 3, Browser Login, describes how to log into the CN9600 with a browser, and explains the functions of the icons and buttons that appear on the opening page.
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Page 11: Conventions
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com... - Page 12 CN9600 User Manual This Page Intentionally Left Blank...
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Page 13: Introduction
Chapter 1 Introduction Overview The CN9600 DVI KVM over IP Switch is a cost-efficient over-IP device, which allows remote access of digital video, audio and virtual media via remote control of a PC or workstation. The CN9600 enables over-IP capability... -
Page 14: Features And Benefits
Supports multiplatform server environments: Windows, Mac, Sun, Linux and VT100 based serial devices Virtual Media support Note: Some of the CN9600’s features may not be supported, depending on the functionality of the cascaded KVM switch. (For example, some switches do not support virtual media.) ... -
Page 15: Easy-To-Use Interface
Chapter 1. Introduction Event Logging – the CN9600 can record all events and write them to a searchable database Supports instant notification of critical system events via email, SNMP trap and Syslog Firmware upgradable via remote access ... -
Page 16: Advanced Security
CN9600 User Manual Advanced Security Smart Card/CAC Reader support External authentication support: RADIUS, LDAP, LDAPS and MS Active Directory Supports TLS 1.2 data encryption and RSA 2048-bit certificates to secure users logging in from browsers Flexible encryption design allows users to choose any combination of 56-... -
Page 17: System Requirements
Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the Internet. The following equipment must be installed on these computers: ... -
Page 18: Cables
CN9600 User Manual Cables A custom USB KVM cable set to link the CN9600 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the... -
Page 19: Video
CN9600 include Windows 2000 or later, and other systems capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or later (Linux, Mac, Sun, etc.). Supported operating systems for servers that connect to the CN9600 are shown in the table below: Version... -
Page 20: Browsers
CN9600 User Manual Browsers Supported browsers for users that log into the CN9600 include the following: Browser Version Internet Explorer 6 or later Chrome 8.0 or later Firefox Windows 3.5 or later Linux 3.0 or later Safari Windows 4.0 or later 3.1 or later... -
Page 21: Components
PC/KVM Port Use the KVM cable provided with this package that links the CN9600 to your PC / Server for this port. Connect the DVI video display, microphone and speakers to the server or the KVM switch you are installing. Each connector is color coded and marked with an appropriate icon. -
Page 22: Rear View
AC power source, then plug the power adapter cable into any power jack. Plug another power adapter into an AC power source, then plug the power cable into the other CN9600 power jack. Note: Dual power operation is optional – the second power source is for back-up;... -
Page 23: Hardware Setup
4. The power source for this product is intended to be supplied by a power adapter only, not a DC mains. Mounting The CN9600 can be mounted on most standard 19” (1U) racks or mounted on a wall. Attaching the Bracket 1. -
Page 24: Rack Mount
CN9600 User Manual M3 x 5 Rack Mount 1. Position the device in the rack and align the holes in the mounting brackets with the holes on the rack. 2. Screw the mounting bracket to the rack. -
Page 25: Wall Mount
Chapter 2. Hardware Setup Wall Mount CN9600 wall mounting is designed to be hanged onto a wall. 1. On the wall you wish to wall mount your unit, attach two screws as the hanger hooks for the bracket’s corresponding hanger keyholes (you may... -
Page 26: Hardware Installation
10. (Optional) Plug another power adapter into an AC power source and plug the power cable into the other power jack for dual power operation. Note: The second power connection acts as power back-up. A second power adapter can be purchased from your ATEN supplier. - Page 27 Chapter 2. Hardware Setup Front View Rear View 10 9 Network USB KVM Cable Connection...
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Page 29: Browser Login
Logging In To operate the CN9600 from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the CN9600 you want to access in the browser's URL location bar. The default IP address for non-DHCP environment is 192.168.0.60. - Page 30 Note: The Security Alert screen’s appearance varies depending on the browser version. The CN9600 login page appears: 3. Provide a valid Username and Password (set by the CN9600 administrator), and click Login to continue. Note: 1. If you are the administrator and are logging in for the first time, use the default username (administrator) and the default password (password).
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Page 31: Main Screen
Chapter 3. Browser Login Main Screen After you have successfully logged in, the CN9600 Main screen appears: The Main screen consists of the user menu in the left panel, with a Viewer icon (to launch the Java or WinClient Viewer) as well as a Logout icon displayed in the bottom of the menu. - Page 32 CN9600 User Manual This Page Intentionally Left Blank...
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Page 33: Configuration
Introduction The administration utilities, represented by the links and icons located at the left panel of the CN9600 web page, are used to configure the CN9600’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Save to apply the settings. -
Page 34: Basic Setting
User Management The User Management screen allows you to add, edit or remove user accounts to the CN9600, as well as modify the role and permissions of each account: User Information Username: This is the user name of the account. -
Page 35: Permissions
Windows Client: Checking this allows a user to access the CN9600 via the Windows Client software. Config: Checking this allows the user to set up and modify the CN9600's operating environment. Telnet: Checking this allows a user to access the CN9600 via the network protocol of the same name. -
Page 36: Account Policy
CN9600 User Manual Account Policy Set the parameters for the username and password. Minimum Username Length: Enter the minimum number (0 – 20) of characters required for a username (default is 6). Minimum Password Length: Enter the minimum number (0 – 20) of characters required for a password (default is 6). -
Page 37: Sessions
The Sessions screen lets the administrator see at a glance all the users currently logged into the CN9600, and provides information about each of their sessions. The meanings of the headings at the top of the page are fairly straightforward. -
Page 38: Maintenance
To upgrade the firmware, do the following: 1. Download the new firmware file to your computer. 2. Open your browser; log in to the CN9600; and click Maintenance in the left panel menu to bring up the Firmware File dialog box as follows: 3. -
Page 39: Backup / Restore
Note: You will need to wait a bit before logging back in. Backup / Restore The Backup / Restore screen gives you the ability to back up the CN9600’s configuration and user profile information. Backed up User Account and Configuration information can be restored with the Restore section. - Page 40 3. When the browser asks what you want to do with the file, select Save and save it to a convenient location. Note: The CN9600 saves all its backup files as sysconfig.cfg. If you want to save more than one backup file, simply rename the file to something convenient when you save it.
- Page 41 Chapter 4. Configuration Terminal The Terminal section allows you to configure the unit using terminal commands. For a list of configurable commands, type help.
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Page 42: Advanced Setting
General Device Name: To make it easier to manage installations that have more than one CN9600, each one can be given a name. Enter a name (16 characters max.) for the CN9600 then click Save. MAC (1, 2) Address: The CN9600’s MAC Address displays here. -
Page 43: Network
Chapter 4. Configuration Network The Network screen is used to specify the CN9600’s network environment. -
Page 44: Ip Installer
Disabled for the IP Installer utility. See p. 117 for IP Installer details. Note: 1. If you select View Only, you will be able to see the CN9600 in the IP Installer’s Device List, but you will not be able to change the IP address. -
Page 45: Redundant Nic
IP address, 192.168.0.60. 2. If the CN9600 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, you can use the IP installer. -
Page 46: Network Transfer Rate
3. Drop down the list to select the DDNS service you are registered with. 4. Key in the Username and Password that authenticates you with your DDNS service. 5. In the DDNS Retry Time field, key in how many hours the CN9600 waits before updating the DDNS server. -
Page 47: Anms
Chapter 4. Configuration ANMS The Advanced Network Management Settings screen allows you to set up login authentication and authorization management from external sources. It is divided into several sections, each of which is described in the sections that follow. Event Destination This section lets you configure the SMTP, Log Server, SNMP Trap and Syslog Server settings. - Page 48 CN9600 User Manual SMTP Settings To have the CN9600 email reports from the SMTP server to you, do the following: 1. Check Enable report from the following SMTP server and key in the IP address and service port of your SMTP server.
- Page 49 Note: The following SNMP trap events are sent: System Power On, Login Failure, and System Reset. Syslog Server To record all the events that take place on the CN9600 and write them to a Syslog server, do the following: 1. Check Enable.
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Page 50: Authentication
4. Check Same as preferred setting if your Alternate RADIUS is the same as the preferred. 5. In the Timeout field, set the time in seconds that the CN9600 waits for a RADIUS server reply before it times out. 6. In the Retries field, set the number of allowed RADIUS retries. - Page 51 To allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the CN9600 – CN9600-userProfile – is added as an optional attribute to the person class. In order to configure the LDAP server, you will have to complete the following...
- Page 52 The attribute value for permission is made up of two parts: 1) the IP address of the CN9600 a user will access; and 2) a string that indicates the access rights the user has on the CN9600 at that IP address. For example: 192.168.0.80&c,w,j;192.168.0.188&v,l...
- Page 53 Chapter 4. Configuration CC Management Settings To allow authorization for the CN9600 through a CC (Control Center) server, check Enable and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.
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Page 54: Security
The meanings of the entries are explained below. Login Fail Policy: Select the login failure policy that the CN9600 applies. Lock Client PC – If this is enabled, after the allowed number of failures have been exceeded, the computer attempting to log in is automatically locked out. -
Page 55: Filter
Chapter 4. Configuration Filter IP and MAC Filters control access to the CN9600 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. - Page 56 To delete a filter, select it in the filter list box and click Delete. The Filter section also lets administrators specify a Login String that users must include (in addition to the IP address) when they access the CN9600 with a browser. For example: 192.168.0.126/CN9600...
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Page 57: Encryption
Chapter 4. Configuration Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES, 3DES, AES, RC4, or a Random cycle of any or all of them. Enabling encryption will affect system performance – no encryption offers the best performance while the more encryption, the greater the adverse effect. -
Page 58: Mode
If Disable Authentication is checked, no authentication procedures are used to check users attempting to log in. Users gain Administrator access to the CN9600 switch simply by entering combination of username and password. The default is Disabled. Note: Enabling this setting creates an extremely dangerous result as far as security goes, and should only be used under very special circumstances. -
Page 59: Certificate Signing Request
Chapter 4. Configuration There are two methods for establishing your private certificate: generating a self-signed certificate and importing a third-party certificate authority (CA) signed certificate. Generating a Self-Signed Certificate If you wish to create your own self-signed certificate, a free utility – openssl.exe –... - Page 60 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the CN9600. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient...
- Page 61 Click Browse to locate the file; then click Upload to store it on the CN9600. Note: When you upload the file, the CN9600 checks the file to make sure the specified information still matches. If it does, the file is accepted;...
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Page 62: Console Management
(Out of Band Configuration) or serial connection. OOBC In case the CN9600 cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, check the Enable Out of Band Access checkbox. - Page 63 Enter the password that the users must specify in the Password field. When connecting to the CN9600’s modem, users will specify the phone number of the modem that they want the CN9600 to dial back to as their Username, and specify the password set in the Password field for their...
- Page 64 ISP Settings: Specify the telephone number, account name (username), and password that you use to connect to your ISP. Dial Out Schedule: This entry sets up the times you want the CN9600 to dial out over the ISP connection.
- Page 65 A setting of zero means it is always online. Emergency Dial Out: If the CN9600 gets disconnected from the network, or the network goes down, this function puts the switch online via the ISP dial up connection.
- Page 66 CN9600 User Manual Serial Console To configure the CN9600 to interact with the connected serial device, you need to set its parameters to match the parameters of the device in the Port Property Settings. Select the values that match the ones used by the connected serial console device.
- Page 67 Chapter 4. Configuration Flow Control: This allows you to choose how the data flow will be controlled. Choices are: None, Hardware, and XON/XOFF. Set this to match the flow control setting of the serial console device. Default is None. Note: None is only supported for baud rates of 9600 and lower.
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Page 68: Date/Time
CN9600 User Manual Date/Time The Date/Time dialog page sets the CN9600 time parameters: Set the parameters according to the information below. Time Zone Use the drop-down menu to select the city that most closely corresponds to where it is at. -
Page 69: Network Time
Chapter 4. Configuration Network Time To have the time automatically synchronized to a network time server, do the following: 1. Check Enable auto adjustment. 2. Click the drop-down menu to select your preferred time server from the time server list –... -
Page 70: Mode
Mode Check Force All to Grayscale to enable this function. When enabled, the remote displays of all devices connected to the CN9600 are changed to grayscale. This can speed up I/O transfer in low bandwidth situations. Check Enable Client AP Device List to enable this function. When enabled,... -
Page 71: Exit Macro
Save. See System Macros on page 101 for details on creating exit macros. Reset Click Reset Default Values to reset the CN9600 to the default factory settings. If you wish to reboot the device after you log out, check Reset on exit. -
Page 72: Preferences
OSD Hotkey Select the keyboard combination to call the OSD function. Logout Timeout: When the session is idling, the time set here determines how long the CN9600 will wait for before terminating the session. Viewer Choose the viewer you would like to use when viewing the remote server’s display. -
Page 73: Logs
Click Change Password to apply your settings. Logs The CN9600 logs all the events that take place on it. Following a reset, all logs are cleared. Click Log Information to view the logs: A maximum of 1024 events are kept in the log file. As new events are recorded, they are placed at the top of the list. -
Page 74: Remote Console
CN9600 User Manual Remote Console This section provides remote console related preference options. Remote Console Preview The preview in this screen shows a snapshot of the server’s display as follows: Clicking Refresh updates the snapshot of the remote display. Telnet Viewer If the Serial Console is enabled and a user has telnet access rights, then the “Open Telnet Client”... -
Page 75: Download
For details on the Log Server AP, refer to Chapter 9 on page 105. About Click About to see the current firmware version and copyright information of your CN9600. Viewer Click the Viewer icon to view and configure the server’s display/monitor in a separate window. -
Page 76: Logout
CN9600 User Manual Logout Click the Logout icon when you are done configuring the CN9600’s operating environment. This logs you out of the CN9600 GUI. -
Page 77: Accessing Remote Server
Chapter 5 Accessing Remote Server Introduction The remote server can be accessed as if it were your local system. A window will be presented and the remote server is displayed inside this window. You can maximize the window, drag the borders to resize the window and use the scrollbars to move around the screen. -
Page 78: Windows And Java Client Viewer (Web Access)
CN9600 User Manual Windows and Java Client Viewer (web access) The Windows and Java Client Viewer is accessible via a web browser. After you log into the web configuration page (see Logging In, page 17), click the Viewer icon on the left panel menu. A second or two after, the remote server’s display appears as a window on your desktop: The control/access of the remote server is laid out in the control panel. -
Page 79: The Windows Client Ap
When you run the CN9600 Windows Client program, it automatically searches the user's local LAN segment for CN9600 units, and lists whichever ones it finds in this box. If you want to connect to one of these units, double-click to... - Page 80 CN9600 User Manual Server If the CN9600 you wish to connect to is at a remote location, it will not be found on your LAN. You can enter its IP address and port yourself. If you don't know the Port number, contact the Administrator.
- Page 81 In some cases, administrators do not wish to have users connect view to the CN9600 with a browser. Switch to remote view solves this problem as it opens a window on the user’s desktop containing the remote server’s display that is the same as the one that appears with the browser-based Windows client.
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Page 82: The Java Client Ap
CN9600 User Manual The Java Client AP The Java Client AP is an AP program provided to make the CN9600 accessible to all platforms. It is, like the Windows Client AP, a Java Client program allowing you to access the Java Client without going through the browser configuration page. -
Page 83: The Windows Client Viewer
Chapter 6 The Windows Client Viewer The WinClient Control Panel The WinClient control panel is hidden at the upper or lower center of the screen (the default is up). It becomes visible when you move the mouse pointer over it: Note: 1. -
Page 84: Control Panel Functions
CN9600 User Manual Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to ping the Control Panel to the window where it is always displayed on top of other screen elements. Click again to have it display normally. - Page 85 Chapter 6. The Windows Client Viewer Icon Function These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED is bright orange. When the lock state is Off, the LED is dull blue. Click on the icon to toggle the status.
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Page 86: Macros
CN9600 User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions, corresponding to clicking the Control Panel icons, can be accomplished directly from the keyboard with hotkeys. -
Page 87: User Macros
Chapter 6. The Windows Client Viewer To reset all the hotkeys to their default values, click Reset. An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Exits the remote view. This is equivalent to clicking the Exit icon on the Control Panel. - Page 88 CN9600 User Manual 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the...
- Page 89 Chapter 6. The Windows Client Viewer 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: ...
- Page 90 CN9600 User Manual 6. You can give each macro a set of hotkeys, as illustrated in Hotkeys, page 74. 7. You can also assign the playback mode and select either Play Without Wait (Nowait) or Play with Time Control. If you run the macro from this dialog box, you have the option of specifying how the macro runs.
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Page 91: System Macros
Chapter 6. The Windows Client Viewer After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see , page 73). - Page 92 CN9600 User Manual 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4.
- Page 93 7. Repeat the procedure for any other macros you wish to create. Once the system macros have been created, you can choose to run any one them upon logging out of the CN9600 (see Customization, page 57 for details). Note: 1. Information about the Search function is given on page 79.
- Page 94 Performance Select the type of internet connection that exists between the Local Client computer and the CN9600. The CN9600 will use that selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display.
- Page 95 Chapter 6. The Windows Client Viewer Gamma Adjustment For greater control and if it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Advanced Video Settings by clicking the Advanced button. For gamma level, there are ten preset and four user-defined levels to choose from.
- Page 96 The CN9600 can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The CN9600 will redraw the screen at the interval you specify. This feature is disabled by default.
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Page 97: The Message Board
Chapter 6. The Windows Client Viewer The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN9600 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the... -
Page 98: Message Display Panel
CN9600 User Manual Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board will not appear. Compose Panel Key in the messages that you want to post to the board in this panel. -
Page 99: Virtual Media
Chapter 6. The Windows Client Viewer Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server. To enable this function, set the mode under USB IO Settings, page 58 to “Virtual Media”... - Page 100 CN9600 User Manual 2. Click Add and select the media source. Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 135 for details about mounting these media types.
- Page 101 Chapter 6. The Windows Client Viewer (Read only). If you want the redirected device to be writable as well as readable, check the Enable Write checkbox: Note: 1. If a redirected device cannot be written to, or if a user does not have write permissions, it appears in gray and cannot be selected.
- Page 102 CN9600 User Manual Once mounted, you can treat the virtual media as if they were really on the remote server – drag and drop files to/from them; open files on the remote system for editing and save them to the redirected media, etc.
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Page 103: Zoom
Chapter 6. The Windows Client Viewer Smart Card Reader Note: This feature is only available when using the WinClient Viewer or the Windows Client AP. The smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected, and appear as if it were plugged into the remote server. -
Page 104: The On-Screen Keyboard
CN9600 User Manual The On-Screen Keyboard The CN9600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems are not the same, you do not have to change the configuration settings for either system. -
Page 105: Mouse Pointer Type
To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type The CN9600 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with: Note: 1. -
Page 106: Automatic Mouse Synchronization (Dynasync)
CN9600 User Manual The icon on the toolbar indicates the synchronization mode status as follows: Icon Function The green mark on this icon indicates that Mouse DynaSync is available and is enabled. This is the default setting when Mouse DynaSync is available. - Page 107 Chapter 6. The Windows Client Viewer Mac and Linux Considerations For Mac OS versions 10.4.11 or later, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the ...
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Page 108: Open Gui (Configuration)
CN9600 User Manual Open GUI (Configuration) Clicking the Open GUI icon for viewer-based configuration. The sidebar menu items available on this page are based on the user’s permissions. For information on how to use these functions, refer to Configuration on page 21. -
Page 109: Control Panel Configuration
Chapter 6. The Windows Client Viewer Control Panel Configuration Clicking the Customize Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into five main sections as described in the table below: Item Description... - Page 110 User Info If User Numbers is enabled, the total number of users logged into the CN9600 displays beside the resolution on the second row of the Control Panel (See the Control Panel diagram on page 71 for an example.) Snapshot These settings let the user configure the CN9600’s screen capture...
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Page 111: Local Access
To configure concurrent usage for the local console user and remote console user(s), refer to Multiuser Mode on page 58. If you wish to configure the CN9600, you can press the OSD hot key ( [Scroll Lock] [Scroll Lock] by default) for the configuration page. -
Page 112: Laptop Usb Console (Luc)
With the laptop, you can then access and edit the CN9600 application. To enable this function, you have to set the USB IO settings of CN9600 to LUC mode first. Click the drop-down menu in the CN9600 browser configuration (Configuration location: Advanced Settings -->... - Page 113 Chapter 7. Local Access 1. Connect your laptop to the CN9600’s mini USB port using the USB 2.0 cable (type-A to mini USB) included in the package (see Hardware Installation, page 14). 2. The CN9600 appears as a virtual drive in the laptop’s file system. Locate the Laptop AP on the virtual CD ROM and double-click the icon.
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Page 115: The Log File
The Log File The Log File Screen The CN9600 logs all the events that take place on it. Following a reset, all logs are cleared. To view the contents of the log file, click the Log icon at the center left of the page. - Page 116 CN9600 User Manual This Page Intentionally Left Blank...
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Page 117: The Log Server
The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected CN9600 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server. -
Page 118: The Menu Bar
The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of CN9600 units in the middle (see The Log Server Main Screen, page 110, for details). A panel that will contain an Events List at the bottom Each of the components is explained in the sections that follow. -
Page 119: Configure
CN9600 units from the list. To add a CN9600 to the CN9600 List, click Add. To edit or delete a listed CN9600, first select the one you want in the CN9600 List window, then open this menu and click Edit or Delete. -
Page 120: Events
Server List CN9600 units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them. -
Page 121: Maintenance
Chapter 9. The Log Server Start Date Select the date that you want the search to start from. The format follows the YYYY/MM/DD convention, as follows: 2009/11/04 Start Time Select the time that you want the search to start from. End Date Select the date that you want the search to end at. -
Page 122: The Log Server Main Screen
Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the CN9600 units that have been selected for the Log Server to track (see Configure, page 107). The lower (Event) panel displays the log events for the currently selected CN9600 (the highlighted one - if there are more than one). -
Page 123: The List Panel
Recording Determines whether the Log Server records log events for this CN9600 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded. - Page 124 CN9600 User Manual This Page Intentionally Left Blank...
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Page 125: Appendix
Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. - Page 126 CN9600 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
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Page 127: Rack Mounting
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. -
Page 128: Technical Support
CN9600 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support Software Updates... -
Page 129: Ip Address Determination
If you are an administrator logging in for the first time, you need to access the CN9600 in order to give it an IP address that users can connect to. There are several methods to choose from. In each case, your computer must be on the same network segment as the CN9600. -
Page 130: Browser
2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect. 3. Assign a fixed IP address for the CN9600 that is suitable for the network segment that it resides on. 4. After you log out, reset your computer's IP address to its original value. -
Page 131: Ipv6
At power on, the CN9600 is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the CN9600’s IPv4 address and click the Basic Setting icon. The address is displayed at the bottom of the Basic Setting page (see page 22). -
Page 132: Ipv6 Stateless Autoconfiguration
CN9600 User Manual IPv6 Stateless Autoconfiguration If the CN9600’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the CN9600 can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59. -
Page 133: Port Forwarding
For example, if the CN9600 connected to a particular router has an IP address of 192.168.1.180, you would log into your router’s setup program and access the Port Forwarding (sometimes referred to as Virtual Server) configuration page. -
Page 134: Keyboard Emulation
CN9600 User Manual Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard [Ctrl] [T]... -
Page 135: Trusted Certificates
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities. -
Page 136: Installing The Certificate
CN9600 User Manual Installing the Certificate To install the certificate, do the following: 3. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted. -
Page 137: Certificate Trusted
Appendix Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:... - Page 138 Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the CN9600 a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking.
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Page 139: Self-Signed Private Certificates
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress. -
Page 140: Troubleshooting
CN9600 to get it going right away (see Upgrade Main Firmware, page 26, point 1). When I am in a web If you do not click Apply, the CN9600 is not aware that browser session, and you are working, and times you out. Without clicking making configuration Apply, none of your changes are recognized. -
Page 141: Windows
(windows.ocx) that some antivirus programs mistakenly see Trojan after I access the as a virus or trojan. We have tested our firmware extensively CN9600 with my browser and found no evidence of a virus or trojan. You can add the and then open the plugin to your antivirus program’s White List and use the... -
Page 142: Java
CN9600 your computer. 2. Make sure to include the correct login string when you specify the CN9600's IP address. 3. Close the Java Applet, reopen it, and try again. I have installed the latest Java There may be issues with the latest version JRE, but I am having performance because it is so new. -
Page 143: Sun Systems
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following com- mands: setenv output-device screen:r1024x768x60 reset-all... -
Page 144: Mac Systems
CN9600 User Manual Mac Systems Problem Resolution The local and remote There are two USB I/O settings for the Mac: Mac 1, and mouse pointers do not Mac 2 (see Customization, page 57). In general, Mac 1 sync. works with older operating system versions, whereas Mac 2 works with the newer ones. -
Page 145: Additional Mouse Synchronization Procedures
Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system. -
Page 146: Sun / Linux
CN9600 User Manual b) Click the Pointer Options tab c) Bring the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). -
Page 147: Virtual Media Support
Appendix Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* ... -
Page 148: Administrator Login Failure
To clear the login information do the following: 1. Power off the CN9600, disconnect the power cord from its inlet, and remove its housing. 2. Use a jumper cap to short the jumper on the mainboard labeled J15. -
Page 149: Specifications
1 x Semi-recessed pushbutton (Black) Emulation Keyboard/Mouse LEDs Power 1 (Green) Video Local Console & Remote 1920 x 1200 @ 60Hz Power Consumption DC 5V: 5.55W: 30BTU Environment Operating Temperature 0–50ºC (CN9600) 0–40ºC (Power Adapter) Storage Temperature –20–60ºC Humidity 0–80% RH, Non-condensing Physical Properties... - Page 150 CN9600 User Manual Housing Metal Weight 0.84 kg (1.85 lb) Dimensions (L x W x H) 20.00 x 15.49 x 2.85 cm (7.87 x 6.1 x 1.12 in.)
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Page 151: Limited Warranty
What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
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