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ATEN CN8600 User Manual

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Summary of Contents for ATEN CN8600

  • Page 1 DVI KVM over IP CN8600 User Manual www.aten.com...

  • Page 2: Fcc Information

    CN8600 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    CN8600 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988...

  • Page 4: Package Contents

    © Copyright 2013 ATEN® International Co., Ltd. F/W Version: v1.0.063 Manual Date: 2013-05-20 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    CN8600 User Manual Contents FCC Information ..........ii User Information .
  • Page 6 CN8600 User Manual Maintenance ..........25 Upgrade Main Firmware .
  • Page 7 CN8600 User Manual Hotkeys ..........68 User Macros .
  • Page 8 CN8600 User Manual The On-Screen Keyboard ....... . . 106 Mouse Pointer Type .
  • Page 9 CN8600 User Manual Link Local IPv6 Address ........132 IPv6 Stateless Autoconfiguration .

  • Page 10: About This Manual

    An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CN8600 system. Its purpose, features and benefits are presented, and its front and back panel components are described.

  • Page 11: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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  • Page 13: Chapter 1 Introduction

    It connects to the Internet using industry standard Cat 5e/6 cables, then uses a custom KVM cable to connect to a local KVM switch or server. It is compatible with ATEN DVI KVM switches and LCD consoles, such as the CS1768 and CL6700.
  • Page 14 Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN8600 and he can control it from his console just as if he were there.

  • Page 15: Features And Benefits

    Chapter 1. Introduction Features and Benefits The features and benefits provided by a CN8600 deployment are described in the following table: Features Benefits Advanced Security Advanced security features include password protection – whereby a valid username and password must be given before the client software will run –...
  • Page 16 External control port Using an external control port, the CN8600 sends a signal to trigger an alarm (light) or accepts a signal to lock the console. Integration with CC2000 The CN8600 can be easily integrated with the ALTUSEN CC2000 Management software.

  • Page 17: System Requirements

    Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet. The following equipment must be installed on these computers: The computers used to access the switch have at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.

  • Page 18: Cables

    CN8600 User Manual Cables A custom USB KVM cable set to link the CN8600 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the table below:...

  • Page 19: Video

    1920 x 1200 Operating Systems Supported operating systems for remote user computers that log into the CN8600 include Windows 2000 and higher, and other systems capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

  • Page 20: Browsers

    CN8600 User Manual Browsers Supported browsers for users that log into the CN8600 include the following: Browser Version Internet Explorer 6 and higher Chrome 8.0 and higher Firefox Windows 3.5 and higher Linux 3.0 and higher Safari Windows 4.0 and higher 3.1 and higher...

  • Page 21: Components

    Press the Reset button for more than three (3) seconds to revert to factory settings. LAN 2 10/100/ Lights ORANGE to indicate that the CN8600 is transmitting at 1000 LED 10 Mbps on this port. Lights ORANGE + GREEN to indicate that the CN8600 is transmitting at 100 Mbps on this port.

  • Page 22: Rear View

    PC/KVM Port Use the KVM cable provided with this package that links the CN8600 to your PC / Server for this port. Connect the DVI video display, keyboard/mouse, microphone and speakers to the server or KVM switch that you are installing.
  • Page 23 Laptop USB Console provided with this package to connect a USB port on (LUC) Port the server to the CN8600's Virtual Media port. See Virtual Media, page 82, for details. When the switch is set to LUC, connect the laptop’s USB to this port.
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  • Page 25: Chapter 2. Hardware Setup

    Stacking and Rack Mounting Stacking The CN8600 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables. To place or stack the CN8600, remove the backing material from the bottom of the rubber feet that...

  • Page 26: Rack / Wall Mounting

    CN8600 User Manual Rack / Wall Mounting The CN8600 can be installed in most standard 19" (1U) racks or mounted to a wall. To rack mount the unit or attach the unit to the wall, do the following: 1. Use the screws supplied with your rack mounting kit to attach the...

  • Page 27: Installation

    Chapter 2. Hardware Setup Installation To install the CN8600, refer to the installation diagrams on the following pages (the numbers correspond to the numbers of the steps), and do the following: 1. Plug your USB keyboard, mouse, DVI monitor, speakers and microphone into the local console port section located on the CN8600 unit’s rear panel.
  • Page 28 Note: Dual power operation is optional – the second power source is for back-up; a second power adapter requires a separate purchase 11. Power on the CN8600, then power on the server/KVM switch. Note: For safety reasons, we suggest you ground the switch using a grounding wire.

  • Page 29: Chapter 3. Browser Login

    Logging In To operate the CN8600 from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the CN8600 you want to access in the browser's URL location bar. The default IP address for non-DHCP environment is 192.168.0.60.
  • Page 30 Note: The Security Alert screen’s appearance varies depending on the browser version. The CN8600 login page appears: 3. Provide a valid Username and Password (set by the CN8600 administrator), then click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator;...

  • Page 31: Main Screen

    Chapter 3. Browser Login Main Screen After you have successfully logged in, the CN8600 Main screen appears: The Main screen consists of the user menu in the left panel, with a Viewer icon (to launch the Java or WinClient Viewer) as well as a Logout icon displayed in the bottom of the menu.
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  • Page 33: Chapter 4. Configuration

    Introduction The administration utilities, represented by the links and icons located at the left panel of the CN8600 web page, are used to configure the CN8600’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Save to apply the settings.

  • Page 34: Basic Setting

    User Management The User Management screen allows you to add, edit or remove user accounts to the CN8600, as well as modify the role and permissions of each account: Username: This is the user name of the account. Password / Confirm Password: Enter a new password if you are changing it.

  • Page 35: Permissions

    Force to Grayscale: Checking this renders the remote display to be in grayscale. This can speed up I/O transfer in low bandwidth situations. After filling out the fields, click the action you want the CN8600 to apply: Reset - Click this to clear the fields.

  • Page 36: Sessions

    The Sessions screen lets the administrator see at a glance all the users currently logged into the CN8600, and provides information about each of their sessions. The meanings of the headings at the top of the page are fairly straightforward.

  • Page 37: Maintenance

    To upgrade the firmware, do the following: 1. Download the new firmware file to your computer. 2. Open your browser; log in to the CN8600; and click Maintenance in the left panel menu to bring up the Firmware File dialog box as follows: 3.

  • Page 38: Update Display Info

    CN8600 User Manual 5. After the upload completes, a message appears on the screen to inform you that the operations succeeded. Click Logout at the bottom left of the Main web page. 6. In the screen that comes up click Yes to confirm that you want to exit and reset the CN8600.
  • Page 39 Chapter 4. Configuration Backup / Restore The Backup / Restore screen gives you the ability to back up the CN8600’s configuration and user profile information. Backed up User Account and Configuration information can be restored with the Restore section. Information currently configured on the CN8600 will be replaced with the information that you restore.
  • Page 40 3. When the browser asks what you want to do with the file, select Save to disk; then save it in a convenient location. Note: The CN8600 saves all its backup files as sysconfig.cfg. If you want to save more than one backup file, simply rename the file to something convenient when you save it.

  • Page 41: Ping Host

    Chapter 4. Configuration Ping Host The Ping Host section enables you to ping an IP address. Enter the IP address/ Hostname then click Ping.

  • Page 42: Advanced Setting

    General Device Name: To make it easier to manage installations that have more than one CN8600, each one can be given a name. Enter a name (16 characters max.) for the CN8600 then click Save. MAC (1, 2) Address: The CN8600's MAC Address displays here.

  • Page 43: Network

    Chapter 4. Configuration Network The Network screen is used to specify the CN8600's network environment.

  • Page 44: Ip Installer

    Disabled for the IP Installer utility. See p. 129 for IP Installer details. Note: 1. If you select View Only, you will be able to see the CN8600 in the IP Installer’s Device List, but you will not be able to change the IP address.

  • Page 45: Ipv4 Settings

    IP address, 192.168.0.60. 2. If the CN8600 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, you can use the IP installer.

  • Page 46: Network Transfer Rate

    3. Drop down the list to select the DDNS service you are registered with. 4. Key in the Username and Password that authenticates you with your DDNS service. 5. In the DDNS Retry Time field, key in how many hours the CN8600 waits before updating the DDNS server.

  • Page 47: Anms

    Chapter 4. Configuration ANMS The Advanced Network Management Settings screen allows you to set up login authentication and authorization management from external sources. It is divided into several sections, each of which is described in the sections that follow. Event Destination This section lets you configure the SMTP, log server, SNMP and syslog server settings.
  • Page 48 CN8600 User Manual SMTP Settings To have the CN8600 email reports from the SMTP server to you, do the following: 1. Check Enable report from the following SMTP server, and key in the IP address and service port of your SMTP server.

  • Page 49: Snmp Server

    Note: The following SNMP trap events are sent: System Power On, Login Failure, and System Reset. Syslog Server To record all the events that take place on the CN8600 and write them to a Syslog server, do the following: 1. Check Enable.

  • Page 50: Radius Settings

    2. Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers. 3. In the Timeout field, set the time in seconds that the CN8600 waits for a RADIUS server reply before it times out.

  • Page 51: Ldap Settings

    To allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the CN8600 – CN8600-userProfile – is added as an optional attribute to the person class. In order to configure the LDAP server, you will have to complete the following procedures: 1) Install the Windows Server Support Tools;...

  • Page 52: The Permission Attribute Value (For Radius And Ldap)

    The attribute value for permission is made up of two parts: 1) the IP address of the CN8600 a user will access; and 2) a string that indicates the access rights the user has on the CN8600 at that IP address. For example: 192.168.0.80&c,w,j;192.168.0.188&v,l...

  • Page 53: Cc Management Settings

    Security The Security screen controls access to the CN8600, and lets you configure the login failure policies, login string, security settings, and so on. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully.

  • Page 54: Filter

    Filter IP and MAC Filters control access to the CN8600 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
  • Page 55 Chapter 4. Configuration Adding Filters To add an IP filter, do the following: 1. Click Add. Key in the IP address range you want to filter, and click OK: 2. Repeat these steps for any additional IP addresses you want to filter. To add a MAC filter, do the following: 1.
  • Page 56 To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete. The Filter section also lets administrators specify a Login String that users must include (in addition to the IP address) when they access the CN8600 with a browser. For example: 192.168.0.126/CN8600 The following characters are allowed: 0–9 a–z A–Z ~ ! @ $ ^ &...

  • Page 57: Encryption

    Chapter 4. Configuration Account Policy Set the parameters for the username and password. Minimum Username Length: Enter the minimum number (0 - 16) of characters required for a username (default is 6). Minimum Password Length: Enter the minimum number (0 - 16) of characters required for a password (default is 6).
  • Page 58 Mode Use this section to set the working mode parameters. Enable ICMP so that the CN8600 can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable Multiuser Operation to permit more than one user to log into the CN8600 at the same time.

  • Page 59: Private Certificate

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...

  • Page 60: Certificate Signing Request

    CN8600 User Manual Importing the Private Certificate To import the private certificate, do the following: 1. Click Browse to the right of Private Key; browse to where your private encryption key file is located; and select it. 2. Click Browse to the right of Certificate; browse to where your certificate file is located;...
  • Page 61 Click Browse to locate the file; then click Upload to store it on the CN8600. Note: When you upload the file, the CN8600 checks the file to make sure the specified information still matches. If it does, the file is accepted;...

  • Page 62: Console Management

    Phone Number field. Enable Flexible Dial Back: If Flexible Dial Back is enabled, the modem that the CN8600 dials back to doesn’t have to be fixed. It can dial back to any modem that is convenient for the user, as follows: 1.
  • Page 63 ISP Settings: Specify the telephone number, account name (username), and password that you use to connect to your ISP. Dial Out Schedule: This entry sets up the times you want the CN8600 to dial out over the ISP connection. Every provides a listing of fixed times from every hour to every four hours.
  • Page 64 A setting of zero means it is always on line. Emergency Dial Out: If the CN8600 gets disconnected from the network, or the network goes down, this function puts the switch on line via the ISP dial up connection.
  • Page 65 Chapter 4. Configuration Serial Console To configure the CN8600 to interact with the connected serial device, you need to set its parameters to match the parameters of the device in the Port Property Settings. Select the values that match the ones used by the connected serial console device.

  • Page 66: Date/Time

    Set the parameters according to the information below. Time Zone To establish the time zone that the CN8600 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
  • Page 67 Chapter 4. Configuration Date / Time Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, key in the numbers using the 24 hour HH:MM:SS format. Click Set to save your settings.
  • Page 68 Use this section to edit the device settings. If Force All to Grayscale is enabled, the remote displays of all devices connected to the CN8600 are changed to grayscale. This can speed up I/O transfer in low bandwidth situations. If Enable Client AP Device List is enabled, the switch appears in the Server List when using the WinClient or Java Client AP (see The Client Viewer, page 63, and The JavaClient Viewer, page 97).
  • Page 69 Reset: After making any network changes, be sure Reset on exit has been enabled (there is a check in the checkbox), before logging out. This allows network changes to take effect without having to power the switch off and Click Reset Default Values to use the default factory settings of the CN8600.

  • Page 70: Preferences

    Selecting Auto causes the CN8600 to display the pages in the same language to which the browser is set. If your browser is set to a non-supported language, the CN8600 looks to what your server’s operating system is set to. If the operating system is set to a supported language it will use that language to display its pages.

  • Page 71: Password

    Click Change Password to apply your settings. Logs The CN8600 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the center left of the page.

  • Page 72: Remote Console

    To configure the PN0108 (a Power Over the NET™ device), click Open Power Management. When connection between the devices is established, you can only use the CN8600’s IP address to access the configuration screens of the PN0108. Clicking this button opens the login page of the device.

  • Page 73: Download

    CN8600. View and Logout Click the Viewer icon to view and configure the server’s display/monitor in a separate window. Click the Logout icon when you are done configuring the CN8600’s operating environment. This logs you out of the CN8600 GUI.
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  • Page 75: Chapter 5. The Client Viewer

    The Client Viewer Starting Up The Client Viewer is available when you log into the CN8600 web GUI using a browser. After you log in (see Logging In, page 17), click the Viewer icon in the left panel menu. A second or two after, the remote server’s display appears as a window on your desktop: By default, the WinClient version of the viewer is displayed.

  • Page 76: Navigation

    CN8600 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen.
  • Page 77 Configuration (see User Info, page 90), the total number of users currently logged into the CN8600 displays in the center of the upper text row. Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom, Mouse Pointer type, Mouse Sync Mode and Macro List.

  • Page 78: Control Panel Functions

    CN8600 User Manual Control Panel Functions The Control Panel functions are described in the table below. Note: Clicking the T button at the top right of the dialog boxes that appear for the control panel functions brings up a slider to adjust the transparency of the dialog box.
  • Page 79 Chapter 5. The Client Viewer Icon Function Click to toggle the remote display between color and grayscale. Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port. See Virtual Media, page 82, for specific details.

  • Page 80: Macros

    CN8600 User Manual Icon Function These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED is bright green and the lock hasp is closed. When the lock state is Off, the LED is dull green and the lock hasp is open.
  • Page 81 Chapter 5. The Client Viewer If you find the default Hotkey combinations inconvenient, you can reconfigure them as follows: 1. Highlight an Action, then click Set Hotkey. 2. Press your selected Function keys (one at a time). The key names appear in the Hotkeys field as you press them.

  • Page 82: User Macros

    CN8600 User Manual Action Explanation Substitute Ctrl key If your local computer captures Ctrl key combinations, preventing them from being sent to the remote system, you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key.
  • Page 83 Chapter 5. The Client Viewer 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4.
  • Page 84 CN8600 User Manual Clicking Cancel cancels all keystrokes. When you have finished, click Stop. This is the equivalent of clicking Done in Step 5. Note: 1. Case is not considered – typing A or a has the same effect. 2. When recording the macro the focus must be on the remote screen. It cannot be in the macro dialog box.
  • Page 85 Chapter 5. The Client Viewer If you run the macro from this dialog box, you have the option of specifying how the macro runs. If you choose Play Without Wait, the macro runs the keypresses one after another with no time delay between them.

  • Page 86: System Macros

    CN8600 User Manual 3. By opening this dialog box and clicking Play. Note: User Macros are stored on the Local Client computer of each user. Therefore there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them.
  • Page 87 Chapter 5. The Client Viewer 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro: 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4.
  • Page 88 6. Repeat the procedure for any other macros you wish to create. Once the system macros have been created, you can choose to run any one them upon logging out of the CN8600 (see Customization, page 56 for details). Note: 1. Information about the Search function is given on page 74.

  • Page 89: Video Settings

    Performance Select the type of internet connection that exists between the Local Client computer and the CN8600. The CN8600 will use that selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display.

  • Page 90: Gamma Adjustment

    CN8600 User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.
  • Page 91 The CN8600 can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The CN8600 will redraw the screen at the interval you specify. This feature is disabled by default.

  • Page 92: The Message Board

    CN8600 User Manual The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN8600 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the...

  • Page 93: Message Display Panel

    Chapter 5. The Client Viewer Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.

  • Page 94: Virtual Media

    CN8600 User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
  • Page 95 Chapter 5. The Client Viewer 2. Click Add; then select the media source. Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 148 for details about mounting these media types. 3.
  • Page 96 CN8600 User Manual 5. To remove an entry from the list, highlight it and click Remove. 6. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote system, where they show up as drives, files and folders on the remote system’s file system.

  • Page 97: Zoom

    Chapter 5. The Client Viewer Smart Card Reader Note: This feature is only available when using the WinClient Viewer or the Windows Client AP. The smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected, and appear as if it were plugged into the remote server.

  • Page 98: The On-Screen Keyboard

    CN8600 User Manual The On-Screen Keyboard The CN8600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems are not the same, you do not have to change the configuration settings for either system.

  • Page 99: Mouse Pointer Type

    To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type The CN8600 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with: Note: The icon on the Control Panel changes to match your choice.

  • Page 100: Automatic Mouse Synchronization (Dynasync)

    CN8600 User Manual Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements. The icon on the toolbar indicates the synchronization mode status as follows:...

  • Page 101: Control Panel Configuration

    Chapter 5. The Client Viewer Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into five main sections as described in the table, below: Item Description...
  • Page 102 User Info If Show User Numbers is enabled, the total number of users logged into the CN8600 displays in the center of the upper text row of the Control Panel (See the Control Panel diagram on page 64 for an example.)

  • Page 103: Chapter 6. Ap Operation

    3. Follow the on-screen instructions to complete the installation and have the Windows Client program icon placed on your desktop. Starting Up To connect to the CN8600, either click its icon on the desktop or click its entry on the Start menu.

  • Page 104: The Windows Client Connection Screen

    Server This area is used when you want to connect to a CN8600 at a remote location. If the IP address that appears is not the one you want, or if there is no entry at all, key in the IP address you want.

  • Page 105: Logging In

    Chapter 6. AP Operation Logging In Once the CN8600 connects to the unit you specified, a login window appears: Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator; the default Password is password.

  • Page 106: The Administrator Utility

    CN8600 User Manual The Administrator Utility The Administrator Utility appears as a tabbed notebook. Each tab represents a different administrative function. A description of the functions and how to configure their settings is provided in the sections that follow. The Settings notebook opens with the Port Access page displayed.

  • Page 107: The Java Client Ap

    Chapter 6. AP Operation The Java Client AP The Java Client AP is provided to make the CN8600 accessible to all platforms. Systems that have JRE 6 Update 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.sun.com).

  • Page 108: Logging In

    CN8600 User Manual Logging In Once the CN8600 to the unit you specified, a login window appears: connects Provide a valid Username and Password, then Click OK. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see Logs, page 59, for details).

  • Page 109: Chapter 7. The Javaclient Viewer

    Chapter 7 The JavaClient Viewer Introduction The JavaClient Viewer makes the CN8600 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 5, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com).

  • Page 110: Navigation

    CN8600 User Manual A second or two after you click the Open Java Applet (or Open Viewer) link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.

  • Page 111: The Javaclient Control Panel

    Configuration (see User Info, page 90), the total number of users currently logged into the CN8600 displays in the right of the upper text row. Right clicking in the text row area brings up a menu that allows you to select options for the Zoom, Mouse Pointer type, and Mouse Sync Mode.

  • Page 112: Control Panel Functions

    CN8600 User Manual Control Panel Functions The Control Panel functions are described in Control Panel Functions, page 66. Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections.

  • Page 113: System Macros

    Chapter 7. The JavaClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. User Macro operation is the same under the JavaClient as it is under the WinClient.

  • Page 114: Video Settings

    CN8600 User Manual Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient.

  • Page 115: Message Board

    Chapter 7. The JavaClient Viewer Message Board The CN8600 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles.
  • Page 116 CN8600 User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that are not selected will not see the message.

  • Page 117: Virtual Media

    Chapter 7. The JavaClient Viewer Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.

  • Page 118: The On-Screen Keyboard

    WinClient. See The On-Screen Keyboard, page 86 for details. Mouse Pointer Type The CN8600 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with:...

  • Page 119: Mouse Dynasync Mode

    Chapter 7. The JavaClient Viewer Mouse DynaSync Mode Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually. DynaSync operation is the same under the JavaClient as it is under the WinClient.
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  • Page 121: Chapter 8. Local Console

    This lets you conveniently configure the CN8600 directly at the local site simply by connecting a laptop to the port. With the laptop, you can then access and edit the CN8600 application. See p. 110 for more details on how to use the Laptop USB Console feature.

  • Page 122: Laptop Usb Console

    CN8600’s mini USB port, located on the unit’s rear panel (see Installation, page 15). 2. The CN8600 appears as a virtual drive in the laptop’s file system. Locate the Laptop AP on the virtual CD ROM and double-click the icon. The login screen appears.

  • Page 123: Laptop Usb Console Main Page

    Chapter 8. Local Console Laptop USB Console Main Page After connecting a laptop to the CN8600’s Laptop port, logging in, and opening the AP, the Laptop Console main page appears. The Laptop Console Main Page is similar to the Web Browser, WinClient and Java Client Main Pages.
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  • Page 125: Chapter 9 The Log File

    The Log File The Log File Screen The CN8600 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the center left of the page. A screen similar to the one below appears: A maximum of 512 events are kept in the log file.
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  • Page 127: Chapter 10. The Log Server

    The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected CN8600 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.

  • Page 128: The Menu Bar

    The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of CN8600 units in the middle (see The Log Server Main Screen, page 120, for details). A panel that will contain an Events List at the bottom Each of the components is explained in the sections that follow.

  • Page 129: Configure

    CN8600 units from the list. To add a CN8600 to the CN8600 List, click Add. To edit or delete a listed CN8600, first select the one you want in the CN8600 List window, then open this menu and click Edit or Delete.

  • Page 130: Events

    Server List CN8600 units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them.

  • Page 131: Maintenance

    Chapter 10. The Log Server Start Date Select the date that you want the search to start from. The format follows the YYYY/MM/DD convention, as follows: 2009/11/04 Start Time Select the time that you want the search to start from. End Date Select the date that you want the search to end at.

  • Page 132: Help

    Log Server to track (see Configure, page 117). The lower (Event) panel displays the log events for the currently selected CN8600 (the highlighted one - if there are more than one). To select a CN8600 unit in the list, simply click on it.

  • Page 133: The List Panel

    Recording Determines whether the Log Server records log events for this CN8600 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
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  • Page 135: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 136 CN8600 User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).

  • Page 137: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 138: Technical Support

    CN8600 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support...

  • Page 139: Ip Address Determination

    If you are an administrator logging in for the first time, you need to access the CN8600 in order to give it an IP address that users can connect to. There are several methods to choose from. In each case, your computer must be on the same network segment as the CN8600.
  • Page 140 CN8600 User Manual 3. In the screen that appears, press F1 to set the IP address. Proceed to step 4. Press F2 to enable the CN8600 to authenticate users. The CN8600 allows authentication and authorization through external programs. If the external programs fail to authenticate and you cannot log on to the device, use the local console to transfer authentication to the CN8600.

  • Page 141: Ip Installer

    For computers running Windows, an IP address can be assigned with the IP Installer utility: 1. On the Software CD that came with your CN8600 package, go to the directory that the IP Installer program resides in, and run IPInstaller.exe.

  • Page 142: Browser

    Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want. The CN8600's MAC address is located on its bottom panel. 3. Select either Obtain an IP address automatically (DHCP), or Specify an IP address.

  • Page 143: Ap Windows Client

    Appendix 3. Assign a fixed IP address for the CN8600 that is suitable for the network segment that it resides on. 4. After you log out, reset your computer's IP address to its original value. AP Windows Client For computers running Windows, the CN8600's IP address can be determined with the Windows AP program (see The Windows Client AP, page 91).

  • Page 144: Ipv6

    At power on, the CN8600 is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the CN8600’s IPv4 address and click the Basic Setting icon. The address is displayed at the bottom of the Basic Setting page (see page 22).

  • Page 145: Ipv6 Stateless Autoconfiguration

    Appendix IPv6 Stateless Autoconfiguration If the CN8600’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the CN8600 can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59.

  • Page 146: Port Forwarding

    For example, if the CN8600 connected to a particular router has an IP address of 192.168.1.180, you would log into your router’s setup program and access the Port Forwarding (sometimes referred to as Virtual Server) configuration page.

  • Page 147: Keyboard Emulation

    Appendix Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard [Ctrl] [T] Stop [Shift] Shift [Ctrl] [F2] Again...

  • Page 148: Trusted Certificates

    CN8600 User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.

  • Page 149: Installing The Certificate

    Appendix Installing the Certificate To install the certificate, do the following: 3. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.

  • Page 150: Certificate Trusted

    CN8600 User Manual 7. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is...
  • Page 151 Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the CN8600 a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking.

  • Page 152: Self-Signed Private Certificates

    CN8600 User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1.

  • Page 153: Troubleshooting

    CN8600 to get it going right away (see Upgrade Main Firmware, page 25, point 1). When I am in a web If you do not click Apply, the CN8600 is not aware that browser session, and you are working, and times you out. Without clicking making configuration Apply, none of your changes are recognized.

  • Page 154: Windows

    (windows.ocx) that some antivirus programs mistakenly see trojan after I access the as a virus or trojan. We have tested our firmware extensively CN8600 with my browser and found no evidence of a virus or trojan. You can add the and then open the plugin to your antivirus program’s White List and use the...

  • Page 155: Java

    CN8600 your computer. 2. Make sure to include the correct login string when you specify the CN8600's IP address. 3. Close the Java Applet, reopen it, and try again. I have installed the latest Java There may be issues with the latest version JRE, but I am having performance because it is so new.

  • Page 156: Sun Systems

    CN8600 User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following com-...

  • Page 157: Mac Systems

    Appendix Mac Systems Problem Resolution The local and remote There are two USB I/O settings for the Mac: Mac 1, and mouse pointers do not Mac 2 (see Customization, page 56). In general, Mac 1 sync. works with older operating system versions, whereas Mac 2 works with the newer ones.

  • Page 158: Additional Mouse Synchronization Procedures

    CN8600 User Manual Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.

  • Page 159: Sun / Linux

    Appendix b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this).

  • Page 160: Virtual Media Support

    CN8600 User Manual Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* USB Floppy Drives –...

  • Page 161: Administrator Login Failure

    To clear the login information do the following: 1. Power off the CN8600, disconnect the power cord from its inlet, and remove its housing. 2. Use a jumper cap to short the jumper on the mainboard labeled J6.

  • Page 162: Specifications

    CN8600 User Manual Specifications Function Specification Connectors Console 1 x USB Type A Female (White) Ports Video 1 x DVI-D Female (White) Mouse 1 x USB Type A Female (White) Audio Speaker 1 x Mini Stereo Jack Female (Green) Microphone...

  • Page 163: Limited Warranty

    Appendix Limited Warranty ATEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ATEN's support department for repair or replacement of your unit. ATEN will not issue a refund. Return requests can not be processed without the original proof of purchase.

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