Page 1 Single Port KVM over IP CN8000A User Manual www.aten.com...
Page 2: Rohs
CN8000A User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: User Information
Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
Page 4: Package Contents
© Copyright 2016 ATEN® International Co., Ltd. Manual Date: 2018-06-14 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Page 5: Table Of Contents
CN8000A User Manual Contents EMC Information ..........ii RoHS.
Page 6 CN8000A User Manual Reset Certificate ......... 25 Reboot.
Page 7 CN8000A User Manual Filter..........56 Adding Filters.
Page 8 CN8000A User Manual Virtual Media ..........99 Virtual Media Icons .
Page 9 CN8000A User Manual Help ..........132 The Log Server Main Screen .
Page 10 CN8000A User Manual Browser ..........163 AP Windows Client .
Page 11: About This Manual
CN8000A User Manual About this Manual This User Manual is provided to help you get the most from your CN8000A. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the CN8000A System.
Page 12: Conventions
CN8000A User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Page 13: Terminology
CN8000A User Manual Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a CN8000A installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others: Switch’s Point of View Remote users –...
Page 14: Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International...
Page 15: Introduction
Chapter 1 Introduction Overview The CN8000A is a control unit that provides “over-IP” capability to KVM switches that do not have built in over-IP functionality. It allows operators to monitor and access their computers from remote locations using a standard Internet browser or Windows and Java based application programs.
Page 16 CN8000A User Manual With its advanced security features, the CN8000A is the fastest, most reliable, most cost effective way to remotely access and manage widely distributed multiple computer installations. A mini USB port in the front panel serves as a Laptop USB Console (LUC) port.
Page 17: Features And Benefits
1. Introduction Features and Benefits The features and benefits provided by a CN8000A deployment are described in the following table: Features Benefits Over-IP Protects your original KVM switch investment. No need to Capability for purchase new KVM switches to achieve the benefits of over-IP Legacy KVM connectivity.
Page 18 CN8000A User Manual Features Benefits Multi-Platform / Windows and Java client software ensures that the CN8000A and Multi-Protocol the equipment that connects to it can be accessed from most of the Support operating systems in use today (Windows, Linux, Unix, Sun, Mac). The CN8000A also supports a broad range of communication protocols, such as TCP/IP, HTTP, HTTPS, UDP, DHCP, SSL, ARP, DNS, ICMP, CHAP, PPP, 10Base-T, 100Base-T...
Page 19 1. Introduction Features Benefits Console Serial console management – serial terminal access. Access the Management CN8000A via a built-in serial viewer, or via third party software (such as PuTTY) for Telnet and SSH sessions. Out of Band Support – via dial up modem support. Access the CN8000A through its RS-232 port using a dial-up connection.
Page 20: System Requirements
CN8000A User Manual System Requirements Servers Servers are the computers connected to the switch via KVM Cables (see Terminology, page xiii). The following equipment must be installed on these servers: A VGA, SVGA or multisync port For USB KVM Cable Connections: Type A USB port and USB host controller For PS/2 KVM Cable Connections: 6-pin Mini-DIN keyboard and mouse ports...
Page 21 1. Introduction Note: This cable set has been designed to operate with either PS/2 or USB consoles. A USB 2.0 cable for use with the Laptop USB Console (LUC) (see Laptop USB Console (LUC), page 3) is provided with this package. Cat 5e or higher Ethernet cable (not provided with this package), should be used to connect the CN8000A to the LAN, WAN, or Internet.
Page 22: Video
CN8000A User Manual Video Only the following non-interlaced video signals are supported: Resolution Refresh Rates 640 x 480 60, 72, 75, 85, 90, 100, 120 720 x 400 800 x 600 56, 60, 72, 75, 85, 90, 100, 120 1024 x 768 60, 70, 75, 85, 90, 100 1152 x 864 60, 70, 75, 85...
Page 23 1. Introduction Version 6.2 and higher...
Page 24: Browsers
CN8000A User Manual Browsers The browsers and the versions shown in the table below have been tested to support CN8000A login for the users: Browser Version 8, 10, 11 Firefox 33, 45.2.0, 47.0 Safari* 9.1.3 Opera 38.0.2220.31 Chrome 45.0.2454.82, 51.0.270.103 Edge 25.10586.0.0 * See Mac Systems, page 180, for further information regarding Safari.
Page 25: Components
1. Introduction Components Front View 3 4 5 6 Component Description LAN Port The Cat 5e/6 cable that connects the CN8000A to the LAN plugs in here. Laptop USB Use the USB cable provide with this package to connect a laptop to this port for console access.
Page 26: Rear View
CN8000A User Manual Rear View Component Description Power Jack The power adapter cable plugs in here. PC/KVM Port The KVM cable (supplied with this package) that links the CN8000A to your server or KVM switch plugs in here. PS/2 - USB The CN8000A can be accessed via a local console as well Console Port as over the Net.
Page 27: Custom Console Cable
1. Introduction Custom Console Cable USB Keyboard USB Mouse Video PS/2 Keyboard PS/2 Mouse Note: You can use any combination of keyboard and mouse connections. For example, you can use a PS/2 keyboard with a USB mouse.
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Page 29: Hardware Setup
Chapter 2 Hardware Setup 1. Important safety information regarding the placement of this device is provided on page 153. Please review it before proceeding. 2. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
Page 30: Din Rail Mounting
CN8000A User Manual 3. Screw the bracket into any convenient location on the rack. Note: Rack screws are not provided. Use screws that are appropriate for your rack. DIN Rail Mounting To mount the CN8000A on a DIN rail: 1. Screw the mounting bracket to the back of the CN8000A as described in steps 1 and 2 of the wall mounting procedure.
Page 31: Installation
2. Hardware Setup Installation To install the CN8000A, refer to the installation diagrams on the next two pages (the numbers correspond to the numbers of the steps), and do the following: 1. Use the Custom Console Cable provided with this package to connect the CN8000A’s PS/2-USB Console Port, to the local console keyboard, monitor and mouse.
Page 32 CN8000A User Manual 4. (Optional) If you want to connect a serial console device or modem, plug its cable into the RS-232 Port. 5. (Optional) If you want to use a laptop as a console, use the Laptop USB Cable included with this package to connect the laptop’s USB port to the CN8000A’s Laptop USB Console Port.
Page 33 2. Hardware Setup Modem Serial Console Device PN0108 (Router, Switch, Sunfire V100,..) KVM Switch...
Page 34 CN8000A User Manual CL5708-CL5716 CS1708A-CL1716A CN8000A...
Page 35: Osd Operation
Chapter 3 OSD Operation OSD Overview The On Screen Display (OSD) is a menu driven method to view and configure the CN8000A’s basic settings. To display the Main Screen, tap the OSD hotkey twice. The default hotkey is [Scroll Lock]. You can change the hotkey to the Ctrl key or the Alt key if you like (see User Preferences, page 74).
Page 36: Osd Navigation
CN8000A User Manual When you log in to the OSD, the CN8000A’s main menu appears: OSD Navigation The OSD uses a menu that is navigated using they keyboard or mouse. To Logout of the OSD menu, click the X at the upper right corner of the OSD Window or press Esc.
Page 37: Device Information
Chapter 3. OSD Operation Device Information The Device Information page provides information about theCN8000A's status. Field Explanation Device Name Display the name given to the CN8000A. MAC Address: The CN8000A's MAC Address is displayed here. Firmware Version Indicates the CN8000A's current firmware version level. New versions of the CN8000A's firmware can be downloaded from our website as they become available (see Upgrade Main Firmware, page 38).
Page 38: Set Ip Address
CN8000A User Manual Set IP Address The Set IP Address screen is used to specify the CN8000A's network environment. The CN8000A can have its IPv4 address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically (DHCP], radio button.
Page 39: Disable Dev Authentication
Chapter 3. OSD Operation it hasn’t obtained the address after one minute, it automatically reverts to its factory default IP address (192.168.0.60.) 2. If the CN8000A is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 161, for information.
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Page 41: Browser Login
Chapter 4 Browser Login The CN8000A can be accessed either from an Internet browser, via Windows and Java application (AP) program, or by PPP modem dial-in. The next several chapters describe browser-based operations; AP access is discussed in Chapter 9; PPP modem login is discussed on page 168. Logging In To operate the CN8000A from an Internet browser, begin by logging in: 1.
Page 42 CN8000A User Manual 3. The CN8000A login page appears: 4. Provide a valid Username and Password (set by the CN8000A administrator), then click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator;...
Page 43: Main Webpage Elements
4. Browser Login Main Webpage Elements The Main page consists of two sections the Sidebar and Interactive Display Panel, as shown below. Each section of the web browser is explained in detail in Chapter 5, Administration. Sidebar The Sidebar to the left provides a tree view menu of links to the Basic Settings, Advanced Settings, and Preferences, that relate to the various options.
Page 44: Sidebar Submenu
CN8000A User Manual Sidebar Submenu Sidebar Menu Description User Management- Create, Manage and set Permissions for User Accounts. Basic Settings Session- View and End current CN8000A user sessions. Maintenance- Perform Backups, Restores, and Firmware upgrades. Device Information- View the CN8000A’s system information. Network- Manage network settings.
Page 45: Viewer
4. Browser Login Viewer You can connect to the remote server by clicking the Viewer icon from the lower section of the sidebar. After clicking the Viewer icon: If you are logged in with a browser other than Windows Internet Explorer, a Java Applet Viewer application will open your remote server session.
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Page 47: Administration
Chapter 5 Administration Introduction Administration of the CN8000A using a web browser is divided into 3 sections: Basic Settings, Advanced Settings, and Preferences. Each section is listed on the sidebar with sub-menus that are used to configure the CN8000A’s operating environment. This chapter discusses each of them in turn. Note: 1.
Page 48: Basic Settings
CN8000A User Manual Basic Settings This section provides 3 sub-menus: User Management, Sessions, and Maintenance, used to manage user accounts and perform system maintenance on the CN8000A. User Management The User Management page is used to create and manage user profiles. Up to 64 user profiles can be established.
Page 49 5. Administration An explanation of the profile items is given in the table below: Item Explanation Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 59. Password From 0 to16 characters are allowed depending on the Account Policy settings.
Page 50 CN8000A User Manual Permissions Click to place/remove a check mark next to an item to grant/withhold access to that aspect of the CN8000A’s operation. Windows Client: Checking Win Client allows a user to access the CN8000A via the Windows Client software. Java Client: Checking Java Client allows a user to access the CN8000A via the Java Client software.
Page 51: Sessions
5. Administration Sessions The Sessions page lets the administrator see at a glance all the users currently logged into the CN8000A, and provides information about each of their sessions. The meanings of the headings at the top of the page are fairly straightforward. Username refers to the account that the user logged in with.
Page 52: Maintenance
CN8000A User Manual Maintenance The Maintenance page allows Administrators to upgrade the firmware, backup/restore the CN8000A’s settings and user information, and ping devices. Upgrade Main Firmware As new versions of the CN8000A firmware become available, they can be downloaded from our website. Check the website regularly to find the latest information and packages.
Page 53: Backup
5. Administration 6. In the screen that comes up click Yes to confirm that you want to exit and reset the CN8000A. Note: You will need to wait a bit before logging back in. Backup The Backup section of the Backup/Restore page gives you the ability to back up the CN8000A’s configuration and user profile information.
Page 54 CN8000A User Manual To restore a previous backup, do the following: 1. If a password was set when the backup was made, key the same password that you used to save the backup file in the Password field. If a password wasn’t set, you can leave this field blank.
Page 55: Ping Host
5. Administration Ping Host The Ping Host page allows you to ping the IP address of a device to see if it’s responding on the network. To ping a device, enter the IP address and click Ping.
Page 56: Advanced Settings
CN8000A User Manual Advanced Settings This section provides 7 sub-menus: Device Information, Network, ANMS, Security, Console Management, Date/Time, and Customization, used to configure device settings for the CN8000A. Device Information The Device Information page is the first of the Advanced Settings pages, and provides information about the CN8000A's status.
Page 57: Network
5. Administration Network The Network page is used to specify the CN8000A's network environment. IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses. Click one of the radio buttons to select Enabled, View Only, or Disable for the IP Installer utility.
Page 58: Service Ports
CN8000A User Manual Service Ports If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). If a port other than the default is set, users must specify the port number as part of the IP address when they login from a WinClient or Java Client AP program.
Page 59: Ipv4 Settings
5. Administration IPv4 Settings The CN8000A can have its IPv4 address assigned dynamically at boot-up (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically [DHCP], radio button. (This is the default setting.) To specify a fixed IP address, select the Set IP address manually [Fixed IP], radio button and fill in the IP Address, Subnet Mask and Default Gateway.
Page 60: Ipv6 Settings
CN8000A User Manual IPv6 Settings The CN8000A can have its IPv6 address assigned dynamically at boot-up (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IPv6 address automatically [DHCP], radio button. (This is the default setting.) To specify a fixed IP address, select the Set IPv6 address manually [Fixed IP], radio button and fill in the IPv6 Address, Subnet Prefix Length and Default Gateway.
Page 61: Ddns
5. Administration DDNS DDNS maps the dynamic IP address assigned by a DHCP server to a host name. The CN8000A can update the DDNS server with its IP address whenever the IP address is changed. To enable the DDNS capability for the CN8000A, do the following: 1.
Page 62: Anms - Event Destination
CN8000A User Manual ANMS - Event Destination The Advanced Network Management Settings Event Destination page allows you to set up login authentication and authorization management from external sources. It is divided into several sections, described in the sections that follow. SMTP Settings To have the CN8000A email reports from the SMTP server to you, do the following:...
Page 63: Log Server
5. Administration 4. Key in the email address (addresses) of where you want the SMTP reports sent to in the To field. Note: 1. If you are sending the report to more than one email address, separate the addresses with a semicolon. The total cannot exceed 256 Bytes.
Page 64: Syslog Server
CN8000A User Manual 1. Check Enable SNMP Agent. 2. Key in the Server IP address and Service Port number of the computer to be notified of SNMP trap events. The valid port range is 1-65535. Note: The following SNMP trap events are sent: System Power On, Login Failure, and System Reset.
Page 65: Anms - Authentication
5. Administration ANMS - Authentication The Advanced Network Management Settings Authentication page allows you to set up login authentication and authorization management from external sources. It is divided into several sections, which are described in the sections that follow. Disable Local Authentication Selecting this option will disable local login authentication on the CN8000A.
Page 66 CN8000A User Manual 6. On the RADIUS server, set the access rights for each user according to the information in the table, below: Character Meaning Grants the user administrator privileges, allowing the user to configure the system. Allows the user to access the system via the Windows Client program. Allows the user to access the system via the Java applet.
Page 67: Ad/Ldap Settings
LDAPS server reply before it times out. Admin DN / Name Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: cn=LDAPAdmin,ou=CN8000A,dc=aten,dc=com Password Key in the LDAP administrator’s password.
Page 68: Cc Management Settings
CN8000A User Manual Item Action Search DN Set the distinguished name of the search base. This is the domain name where the search starts for user names. Note: If Enable Authorization is not checked, this field must include the entry where the CN8000A Admin Group is created. Consult the LDAP / LDAPS administrator to ascertain the appropriate value.
Page 69: Security
5. Administration Security The Security page controls access to the CN8000A. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policies, check the Enable checkbox (the default is for Login Failures to be enabled).
Page 70: Filter
CN8000A User Manual Filter If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the CN8000A based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
Page 71: Adding Filters
5. Administration Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Key the address you want to filter in the From: field. To filter a single IP address, key the same address in the To: field. To filter a continuous range of addresses, key in the end number of the range in the To: field.
Page 72 CN8000A User Manual Modifying Filters To modify a filter, select it in the IP Filter or MAC Filter list box and click Modify. The Modify dialog box is similar to the Add dialog box. When it comes up, simply delete the old address(es) and replace it with the new one(s). Deleting Filters To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete.
Page 73: Account Policy
5. Administration Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
Page 74: Encryption
CN8000A User Manual Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption will affect system performance – no encryption offers the best performance;...
Page 75: Working Mode
5. Administration Working Mode Use this section to set the working mode parameters. Enable ICMP so that the CN8000A can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable Multiuser Operation to permit more than one user to log into the CN8000A at the same time.
Page 76: Private Certificate
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Page 77: Certificate Signing Request
5. Administration Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
Page 78 CN8000A User Manual 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the CN8000A. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate.
Page 79: Console Management
5. Administration Console Management This section discusses methods of opening the CN8000A console via OOBC or serial connection. OOBC In case the CN8000A cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, click to put a checkmark in the Enable Out of Band Access checkbox.
Page 80 CN8000A User Manual Dial Out For the dial out function, you must establish an account with an Internet Service Provider, and use a modem to dial up to your ISP account. An explanation of the Enable Dial Out items is given in the table below: ISP Settings: Specify the telephone number, account name (username), and password that you use to connect to your ISP.
Page 81 5. Administration PPP online time specifies how long you want the ISP connection to last before terminating the session and hanging up the modem. A setting of zero means it is always on line. Emergency Dial Out: If the CN8000A gets disconnected from the network, or the network goes down, this function puts the switch on line via the ISP dial up connection.
Page 82: Serial Console
CN8000A User Manual Serial Console To configure the CN8000A to interact with the connected serial device, you need to set its parameters to match the parameters of the device in the Port Property Settings. Select the values that match the ones used by the connected serial console device.
Page 83 5. Administration match the flow control setting of the serial console device. Default is None. Note: None is only supported for baud rates of 9600 and lower. For baud rates greater than 9600, you must choose Hardware or XON/XOFF. Port Alert Properties: You can specify up to 10 types of events (e.g., Power On).
Page 84: Date/Time
CN8000A User Manual Date/Time The Date/Time dialog page sets the CN8000A time parameters: Set the parameters according to the information below. Time Zone To establish the time zone that the CN8000A is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
Page 85: Date
5. Administration Date Select the month from the drop-down list box. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. Time To set the time, key in the numbers using the 24 hour HH:MM:SS format. Click Set to save your settings.
Page 86: Customization
CN8000A User Manual Customization Use this section to edit the device settings. If Force All to Grayscale is enabled, the remote displays of all devices connected to the CN8000A are changed to grayscale. This can speed up I/ O transfer in low bandwidth situations. If Enable Client AP Device List is enabled, the switch appears in the Server List when using the WinClient or Java Client AP (see The WinClient Viewer, page 79, and The JavaClient Viewer, page 113).
Page 87 5. Administration Multiuser Mode: Defines how a port is to be accessed when multiple users have logged on, as follows: Exclusive: The first user to switch to the port has exclusive control over the port. No other users can view the port. Occupy: The first user to switch to the port has control over the port.
Page 88: Preferences
CN8000A User Manual Preferences The following sections describe the administration utilities covered in this section, including the User Preferences, Log, Remote Console and Download pages. You can find the links to these screens under Preferences in the left panel menu. User Preferences The User Preferences screen allows the user to set the device password, as well as device parameters including the Language, OSD Hotkey, Logout Timeout...
Page 89: Password
5. Administration Launch viewer after login: Checking this box will automatically launch the Viewer application after a user logs in to the CN8000A. Viewer: Choose the viewer you would like to use when viewing the remote server’s display. This is set to Auto Detect by default, which opens the WinClient for Windows systems.
Page 90: Remote Console
CN8000A User Manual Remote Console This section provides a preview screen that shows a snapshot of the server’s display, as follows: Clicking Refresh updates the snapshot of the remote display. Exit Macro The Exit Macro panel contains a drop-down list box of user created System macros: Select the Exit Macro you would like to use and click Save.
Page 91: About
Windows and/or Java application (AP) programs, with the latest firmware version. 2. Refer to ATEN’s PN0108 User Manual (or a compatible PON device’s manual) for details on editing the power management configuration screens.
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Page 93: The Winclient Viewer
Chapter 6 The WinClient Viewer Starting Up The WinClient Viewer is available by logging in using Microsoft's Internet Explorer, selecting Auto as the Default Viewer (under Preferences - User Preferences) and clicking launch from the sidebar, at which time the CN8000A WinClient application will install on your computer.
Page 94: Navigation
CN8000A User Manual A second or two after you click the Viewer icon, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote computer via the screen display, just as if it were your local system.
Page 95: The Winclient Control Panel
6. The WinClient Viewer The WinClient Control Panel The WinClient control panel is hidden at the upper center of the screen. It becomes visible when you move the mouse pointer over it: Note: 1. The above image shows the complete Control Panel. The icons that appear can be customized.
Page 96: Control Panel Functions
CN8000A User Manual Control Panel Functions The Control Panel functions are described in the table below. Note: Clicking the T button at the top right of the windows that appear for the control panel functions brings up a slider bar to adjust the transparency of the dialog box.
Page 97 6. The WinClient Viewer Icon Function Click to send a Ctrl+Alt+Del signal to the remote system. Click to toggle the remote display between color and grayscale. Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port (see Virtual Media, page 99, for details).
Page 98 CN8000A User Manual Icon Function Click to exit the remote view and go back to the web browser Main Page. Exit These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the icon is highlighted in blue. When the lock state is Off, the icon is not highlighted.
Page 99: Macros
6. The WinClient Viewer Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions, corresponding to clicking the Control Panel icons, can be accomplished directly from the keyboard with hotkeys.
Page 100 CN8000A User Manual An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Exits the remote view and goes back to the web browser Main Page. This is equivalent to clicking the Exit icon on the Control Panel.
Page 101: User Macros
6. The WinClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. 2. In the dialog box that comes up, replace “NewMacro” with a name of your choice for the macro:...
Page 102 CN8000A User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Record again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
Page 103: Running Macros
6. The WinClient Viewer 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with the macro keys that you pressed displayed in the Macro column: 6.
Page 104 CN8000A User Manual If you choose Play With Time Control, the macro waits for the amount of time between key presses that you took when you created it. Click on the arrow next to Play to make your choice. If you click Play without opening the list, the macro runs with the default choice.
Page 105: Search
6. The WinClient Viewer Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search;...
Page 106 CN8000A User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Record again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 88).
Page 107 6. The WinClient Viewer 7. Repeat the procedure for any other macros you wish to create. Once the system macros have been created, you can choose to run any one of them upon logging out of the CN8000A. System macros will only execute when the last user has logged out of the viewer (see Exit Macro, page 76, for details).
Page 108: Video Settings
CN8000A User Manual Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor. Click Advanced to view all the video settings. The meanings of the adjustment options are given in the table below: Option Usage Screen Position...
Page 109 6. The WinClient Viewer Option Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
Page 110: Gamma Adjustment
CN8000A User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. For greater control, clicking the Advanced button brings up the following dialog box: There are ten preset and four user-defined levels to choose from.
Page 111: The Message Board
6. The WinClient Viewer The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN8000A provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action...
Page 112: Message Display Panel
CN8000A User Manual Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
Page 113: Virtual Media
6. The WinClient Viewer Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
Page 114 CN8000A User Manual Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 183 for details about mounting these media types. 3. To add additional media sources, click Add, and select up to three media sources.
Page 115 6. The WinClient Viewer 3. To remove an entry from the list, select it and click Remove. 4. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote system, where they show up as drives, files and folders on the remote file system.
Page 116: Smart Card Reader
CN8000A User Manual Smart Card Reader The smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected, and appear as if it were plugged into the remote server. One purpose of smart cards (Common Access Cards, for example), is to allow authentication to the remote server from the local client.
Page 117: Zoom
6. The WinClient Viewer Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
Page 118: The On-Screen Keyboard
CN8000A User Manual The On-Screen Keyboard The CN8000A supports an on-screen keyboard, available with a PC or Sun layout and in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
Page 119 6. The WinClient Viewer To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.
Page 120: Mouse Pointer Type
CN8000A User Manual Mouse Pointer Type The CN8000A offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with: Note: The icon on the Control Panel changes to match your choice. Mouse DynaSync Mode Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or...
Page 121: Mac Considerations
6. The WinClient Viewer Mac Considerations For Mac systems, there is a second DynaSync setting to choose from. If the default synchronization result is not satisfactory, you can try the Automatic For Mac 2 setting. To select Mac 2, right click in the text area →...
Page 122: Customize Control Panel
CN8000A User Manual Customize Control Panel Clicking the Customize Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into six main sections as described in the table, below: Item Description...
Page 123 6. The WinClient Viewer Item Description Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, scrollbars will appear.
Page 124: Power Management
CN8000A User Manual Power Management Clicking the Power Management icon brings up the power manager window, allowing you to log in and configure devices connected to a PN0108 Power Over the NET™ device: For information on configuring Power Over the NET™ devices, see the PN0108’s user manual.
Page 125: Admin Utility
6. The WinClient Viewer Admin Utility Clicking the Admin Utility icon brings up a window that allows you to configure the CN8000A via Viewer based GUI with the web browser administrative functionalities: The sidebar menu items available on this page are based upon the user’s permissions.
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Page 127: The Javaclient Viewer
Chapter 7 The JavaClient Viewer Introduction The JavaClient Viewer makes the CN8000A accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 6, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com). To run the JavaClient Viewer, after you log in (see Logging In, page 27), Click the Viewer link on the lower Sidebar panel, shown below.
Page 128: Navigation
CN8000A User Manual A second or two after you click the Viewer link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.
Page 129: The Javaclient Control Panel
7. The JavaClient Viewer The JavaClient Control Panel The JavaClient control panel is hidden at the top center of the screen. It becomes visible when you move the mouse pointer into that area: Note: 1. The above image shows the complete Control Panel. The icons that appear can be customized.
Page 130: Control Panel Functions
CN8000A User Manual Control Panel Functions The Control Panel functions are described in the table below: Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
Page 131 7. The JavaClient Viewer Icon Function Click to zoom the remote display window. Note: This feature is only available in windowed mode (Full Screen Mode is off). See Zoom, page 123, for details. Click to bring up the on-screen keyboard (see The On-Screen Keyboard, page 124).
Page 132: Macros
CN8000A User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
Page 133: User Macros
7. The JavaClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. User Macro operation is the same under the JavaClient as it is under the WinClient.
Page 134: Search
CN8000A User Manual Search Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient.
Page 135: Message Board
7. The JavaClient Viewer Message Board The CN8000A supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an Internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles.
Page 136 CN8000A User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that aren’t selected won’t see the message. To Hide/Unhide the User List panel, click on the arrows in the panel separator.
Page 137: Virtual Media
7. The JavaClient Viewer Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
Page 138: The On-Screen Keyboard
CN8000A User Manual The On-Screen Keyboard The CN8000A supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: On-Screen Keyboard operation is the same under the JavaClient as it is under the WinClient.
Page 139: Mouse Dynasync Mode
7. The JavaClient Viewer Mouse DynaSync Mode Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually. DynaSync operation is the same under the JavaClient as it is under the WinClient. See Mouse DynaSync Mode, page 106, for details. Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its...
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Page 141: The Log Server
Chapter 8 The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected CN8000A units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
Page 142: Starting Up
CN8000A User Manual Starting Up To bring up the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
Page 143: The Menu Bar
8. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the CN8000A List window to enable it.
Page 144: Events
CN8000A User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the CN8000A or its DNS name (if the network administrator has assigned it a DNS name). Key in the value specified for the CN8000A in the ANMS settings (see ANMS - Event Destination, page 48).
Page 145: Maintenance
8. The Log Server A description of the items is given in the table below: Item Explanation New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected CN8000A.
Page 146: Options
CN8000A User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.
Page 147: The Log Server Main Screen
8. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists the CN8000A units that have been selected for the Log Server to track (see Configure, page 129). The lower (Event) panel displays the log events for the currently selected CN8000A (the highlighted one - if there are more than one).
Page 148: The List Panel
CN8000A User Manual The List Panel The List panel contains six fields: Field Explanation Recording Determines whether the Log Server records log events for this CN8000A or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
Page 149: Ldap Server Configuration
Chapter 9 LDAP Server Configuration Introduction The CN8000A allows log in authentication and authorization through external programs. This chapter describes how to configure Active Directory and OpenLDAP for CN8000A authentication and authorization. To allow authentication and authorization for the CN8000A via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the CN8000A –...
Page 150: Install The Active Directory Schema Snap-In
CN8000A User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK. 4.
Page 151: Extend And Update The Active Directory Schema
9. LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute; and 3) edit the Active Directory users with the extended schema. The CN8000A supports one type of Active Directory users: shadow user access rights –...
Page 152: Extending The Object Class With The New Attribute
CN8000A User Manual Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: → → 1. Open the Control Panel Administrative Tools Active Directory Schema. 2. In the left panel of the screen that comes up, select Classes. 3.
Page 153 9. LDAP Server Configuration 4. Select Properties; the person Properties dialog box comes up with the General page displayed. Click the Attributes tab. 5. On the Attributes page, click Add:...
Page 154: Editing Active Directory Users
To edit Active Directory Users, do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. Open domain, and navigate to the cn=users dc=aten dc=com node. 3. Locate the user you wish to edit. (Our example uses jason.)
Page 155 9. LDAP Server Configuration 4. Right-click on the user’s name and select properties. 5. On the Attribute Editor page of the dialog box that appears, select permission from the list...
Page 156 CN8000A User Manual 6. Click Edit to bring up the String Attribute Editor: 7. In the String Attribute Editor, key in the values shown in the screenshot, below: Note: Where user represents the Username of a CN8000A user whose permissions reflect the permissions you want Jason to have.
Page 157: Openldap
9. LDAP Server Configuration 8. Click OK. When you return to the Attribute Editor page, the permission entry now reflects the new permissions: a) Click Apply to save the change and complete the procedure. b) Repeat the Editing Active Directory Users procedure for any other users you wish to add.
Page 158 CN8000A User Manual When the Select Components dialog box appears, select install BDB-tools and install OpenLDAP-slapd as NT service, as shown in the diagram, below:...
Page 159: Openldap Server Configuration
Specify the server suffix. All entries in the directory will have this suffix, which represents the root of the directory tree. For example, with suffix dc=aten,dc=com, the fully qualified name of all entries in the database will end with dc=aten,dc=com.
Page 160: Starting The Openldap Server
CN8000A User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
Page 161: Customizing The Openldap Schema
9. LDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the CN8000A, the CN8000AUser class is extended to define a new schema.
Page 162: Ldap Dit Design And Ldif File
CN8000A User Manual LDAP DIT Design and LDIF File LDAP Data Structure An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the CN8000A is shown in the figure, below: (Continues on next page.)
Page 163: Dit Creation
9. LDAP Server Configuration (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the CN8000A directory tree (shown in the figure, above).
Page 164 CN8000A User Manual The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000A. (Continues on next page.)
Page 165: Using The New Schema
2. Add the new schema to the slapd.conf file, as shown in the figure, below: 3. Restart the LDAP server. 4. Write the LDIF file and create the database entries in init.ldif with the ldapadd command, as shown in the following example: ldapadd -f init.ldif -x -D "cn=Manager,dc=aten,dc=com" -w secret...
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Page 167: Appendix
Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 168 CN8000A User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Page 169: Rack Mounting
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
Page 170: Consignes De Sécurité
CN8000A User Manual Consignes de sécurité Général Ce produit est destiné exclusivement à une utilisation à l’intérieur. Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement. Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
Page 171 Appendix L’équipement doit être installé à proximité de la prise murale et le dispositif de déconnexion (prise de courant femelle) doit être facile d’accès. La prise murale doit être installée à proximité de l’équipement et doit être facile d’accès. Veillez à ce que rien ne repose sur le cordon d’alimentation ou les câbles. Acheminez le cordon d’alimentation et les câbles de sorte que personne ne puisse marcher ou trébucher dessus.
Page 172 CN8000A User Manual L’unité a été exposée à la pluie ou à l’eau. L’unité est tombée ou le boîtier a été endommagé. Les performances de l’unité sont visiblement altérées, ce qui indique la nécessité d’une réparation. L’unité ne fonctionne pas normalement bien que les instructions d’utilisation soient respectées.
Page 173: Montage Sur Bâti
Appendix Montage sur bâti Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
Page 174: Technical Support
CN8000A User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support Software Updates Telephone Support...
Page 175: Ip Address Determination
IP Installer The IP Installer utility provides a simple method to ascertain and configure IP related settings for ATEN and Altusen network enabled devices. The utility can be obtained from the Download area of our website. Look under Download - Driver & Software, and select the model of your switch. After downloading the utility to your client computer, do the following: 1.
Page 176: Network Device Ip Installer
The way that the IP Installer works is that it searches and lists all compatible ATEN devices on your network. You can select a model from the Device List and set it’s IP Address settings using the options listed below, then click Set IP to implement the change on the device.
Page 177: About
Appendix After you have made your changes, click Set IP to set the IP address for the device you have selected. Note: The screen will freeze for a moment or two until the utility has finished setting the IP. About Clicking the About button brings up a dialog box with information about the product –...
Page 178: Ipv6
CN8000A User Manual IPv6 At present, the CN8000A supports two IPv6 address protocols: Link Local IPv6 Address, and IPv6 Stateless Autoconfiguration Link Local IPv6 Address At power on, the CN8000A is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the CN8000A’s IPv4 address and click the Basic Settings icon.
Page 179: Ipv6 Stateless Autoconfiguration
Appendix IPv6 Stateless Autoconfiguration If the CN8000A’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the CN8000A can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59. As above, the address is displayed at the bottom of the Basic Settings page.
Page 180: Port Forwarding
CN8000A User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data coming in over a particular port to.
Page 181: Keyboard Emulation
Appendix Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard [Ctrl] [T] Stop [Shift] Shift [Ctrl] [F2] Again...
Page 182: Ppp Modem Operation
CN8000A User Manual PPP Modem Operation Basic Setup In addition to the browser and AP methods, the CN8000A can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: Serial Modem Cable Serial Modem Cable Phone Line...
Page 183: Connection Setup Example (Windows Xp)
Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the CN8000A under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
Page 184: Trusted Certificates
CN8000A User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.
Page 185: Installing The Certificate
Appendix Installing the Certificate To install the certificate, do the following: 9. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Page 186: Certificate Trusted
CN8000A User Manual 13. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
Page 187: Mismatch Considerations
Appendix Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the CN8000A a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
Page 188: Self-Signed Private Certificates
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Page 189: Troubleshooting
Appendix Troubleshooting General Operation Problem Resolution Erratic operation The CN8000A needs to be started before the KVM switch 1. If the CN8000A is connected to a KVM switch, make sure to power it on before powering on the switch. 2. If the KVM switch was started before the CN8000A, reset or restart the KVM switch.
Page 190 CN8000A User Manual Problem Resolution When the remote server is If the remote server is connected with a PS/2 cable, log running Fedora the mouse into the CN8000A with a browser; open a viewer; on the pointer on the remote server control panel set Mouse DynaSync to Manual.
Page 191: Windows
Appendix Windows Problem Resolution When I log in, the browser 1. The certificate’s name is not found on Microsoft’s list of generates a CA Root Trusted Authorities. The certificate can be trusted. certificate is not trusted, See Trusted Certificates, page 170, for details. or a Certificate Error 2.
Page 192: Java
CN8000A User Manual Java For mouse synchronization problems, see Macros, page 118, Mouse DynaSync Mode, page 125, and Sun / Linux, page 182. For other problems, see the table below: Problem Resolution Java Applet won't connect to the 1. Java 6 Update 3 or higher must be installed on CN8000A your computer.
Page 193: Sun Systems
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following com- mands: setenv output-device screen:r1024x768x60 reset-all...
Page 194: Mac Systems
CN8000A User Manual Mac Systems Problem Resolution The local and remote There are two USB I/O settings for the Mac: Mac 1, and mouse pointers do not Mac 2 (see Date/Time, page 70). In general, Mac 1 sync. works with older operating system versions, whereas Mac 2 works with the newer ones.
Page 195: Additional Mouse Synchronization Procedures
Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.
Page 196: Sun / Linux
CN8000A User Manual Sun / Linux Open a terminal session and issue the following command: Sun: xset m 1 Linux: xset m 0 xset m 1 (If one doesn’t help, try the other.)
Page 197: Supported Kvm Switches
Appendix Supported KVM Switches The KVM switches that can be used in a cascaded installation are as follows: ACS1208A ACS1216A CS1308 CS1316 CS1708A CS1716A CS1754 CS1758 CS228 CS428 Note: 1. Some of the CN8000A’s features may not be supported, depending on the functionality of the cascaded KVM switch.
Page 198: Administrator Login Failure
CN8000A User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), there is a procedure you can use to clear the login information. To clear the login information do the following: 1.
Page 199: Specifications
Appendix Specifications Function CN8000A Connectors Console Ports 1 x SPHD-18 Male (Yellow) KVM (Computer) Ports / 1 x SPHD-18 Female (Yellow) Virtual Media Laptop USB Console 1 x USB Mini Type B Female (Black) (LUC) 1 x DB-9 Male (Black) Modem 1 x DB-9 Male (Black) LAN Ports...
Page 200: About Sphd Connectors
CN8000A User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.
Page 201: Limited Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
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Page 203 Index Corrupt Password, 184 Create CSR, 63 Access Ports, 44 Account Policy, 59 Administration, 33 Date/Time Settings, 70 ANMS, 48, 51 Device Information, 42 Firmware upgrading, 38 Dial Back, 65 Network, 43 DIN Rail Mounting, 16 Administration Page Disable Local Authentication, 51 Date/Time, 70 DNS Server, 25, 45 Administrator Login Failure, 184...
Page 204 CN8000A User Manual Navigation, 114 Main Webpage Elements, 29 Message Board Java Applet, 121 Keyboard Windows Client, 97 On-Screen, 104, 124 Modem operation, 168 Keyboard Emulation, 167 Mounting Mac, 167 DIN Rail, 16 Rack, 15 Mouse LDAP Settings, 53 DynaSync Mode, 106, 125 Log Server Synchronization, 106, 125 Configure, 129...
Page 205 Index Telephone support, iii Tick Panel, 134 Rack Mounting, 15 Time settings, 70 Safety information, 155 Troubleshooting RADIUS General Operation, 175 examples, 52 Java, 178 RADIUS Settings, 51 Log Server, 180 refresh screen, 95 Mac Systems, 180 Requirements Sun Systems, 179 Operating Systems, 8 Windows, 177 Restore Configuration / User...

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