Troubleshooting
Problem
The size to be engraved or cut does
not match the size in CorelDraw.
Corners and angles are not cut or
marked.
No referencing aer comissioning.
No response upon switching on of
the system.
No communication with machine.
Connection to machine frequently
interrupted.
Offsets between engraving jobs
and cut lines.
Errorcode 124
Other faults.
76
Possible cause
Raster correction ON in the
•
soware.
Wrong size settings in the printer
•
driver.
Wrong image position is selected
•
in the layout tab (printing).
Wrong machine is selected in the
•
soware.
Power too low.
•
Top, front or side door not
•
closed.
Fuse blown.
•
No electric power at power
•
outlet.
Invalid COM port selection.
•
Communication cable defect.
•
COM: port is in use by another
•
program.
Electromagnetic emissions.
•
Speed too high.
•
Interlocks open during the
•
referencing process.
Remedy
Switch off raster correction in
•
the soware (settings/advanced
options/laser tab).
Use the same size as in CorelDraw.
•
Switch the layout settings to: as in
•
document.
Select the proper machine in the
•
soware.
Increase the correction in the
•
soware (Settings / Material
Templates Setup - Correction).
Close doors.
•
Check fuses.
•
Check power outlet.
•
Change selection.
•
Check cable.
•
Close this program, or change the
•
COM port.
Make sure that machine and
•
computer are connected to the
same electric circuit; the original
cable lengths should not be
exceeded.
Reduce speed.
•
Restart the machine (key switch).
•
Contact Technical Support.
•