112: Card Hopper Empty; 113: Close Cover To Continue; 114: Cover Opened During Job - Entrust EM1 User Manual

Direct to card printers
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112: Card hopper empty

The printer did not detect cards in the input hopper.
Add cards to the input hopper.
Press the U
SER
card, in the Card Printer Driver message.

113: Close cover to continue

The printer cover is open. Close the cover to continue.
Press the U
SER
card, in the Card Printer Driver message.
H
& T
INTS
IPS
Make sure that the ribbon cartridge is installed properly with the cartridge handle even with

the edges of the printer.
Press down on the cover ridges to make sure that the cover latches completely on both sides.

All access doors must be closed to process cards. Open, and close all printer doors to make

sure they are closed completely.

114: Cover opened during job

The printer cover was opened while printing.
Push down on the cover to latch it.
Press the U
SER
the card, in the Card Printer Driver message.
H
& T
INTS
IPS
Make sure that the ribbon cartridge is installed properly with the handle even with the edges

of the printer.
Press down on the cover ridges to make sure that the cover latches completely on both sides.

All access doors must be closed to process cards. Open, and close all printer doors to make

sure they are closed completely.
56
button on the printer to clear the message. Click OK, or click Cancel to cancel the
button on the printer to clear the message. Click OK, or click Cancel to cancel the
button on the printer to clear the message. Click Retry, or click Cancel to cancel
Troubleshooting

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