Entrust Sigma DS4 Manuals

Manuals and User Guides for Entrust Sigma DS4. We have 6 Entrust Sigma DS4 manuals available for free PDF download: User Manual, Installation And Administrator's Manual, User Reference Manual, Quick Install Manual

Entrust Sigma DS4 User Manual (90 pages)

Instant Financial Issuance System

Brand: Entrust | Category: Network Hardware | Size: 3 MB

Table of Contents
7
Chapter 1: Introduction

11
- About this Manual
  11
- Intended Audience
  11
- Technical Support
  11
Chapter 2: About the Printer

13
- About the Sigma Card Printers
  13
- Printer Components
  14
- Printer Left Side
  14
- Printer Front and Right Side
  15
- Single-Hopper Printer
  15
- The Printer Cover
  16
- Printer Back
  17
- Multi-Hopper Printer
  18
- Input/3 Output Multi-Hopper Printer
  19
- Multi-Hopper Input Cartridge
  20
- Multi-Hopper Output Cartridge
  21
- Manual Feed Input Hopper
  22
- Inside the Printer
  23
- Print Ribbons
  24
- Ribbon Cartridge
  24
- Prefilled Print Ribbon Cassette
  25
- Optional Components
  26
- ES1 Emboss Module
  26
- Rear Indent Module (RIM)
  26
- Light Curing Module (LCM)
  27
- Printer Configuration Label
  28
- Multi-Hopper Configuration Label
  30
Chapter 3: Using the Printer

33
- Printer Overview
  33
- Equipment
  33
- Tasks and Users
  34
- Secure Encryption
  34
- Printer Controls
  35
- Power Button
  35
- User Button
  35
- Down Arrow, up Arrow, and Enter Key
  35
- LCD Panel Icons
  36
- LCD Panel Menus
  37
- Retrieve the Printer's Network IP Address
  39
- Retrieve an Ipv4 Address
  39
- Retrieve an Ipv6 Address
  41
- Print a Test Card
  44
- Load and Replace Supplies
  45
- Load Cards
  45
- Single-Hopper Printer
  45
- Use the Exception Slot
  45
- Manual Feed Input Hopper Printer
  46
- Multi-Hopper Printer
  46
- Use the Multi-Hopper Exception Slide
  48
- Input/3 Output Multi-Hopper
  49
- Replace the Print Ribbon
  50
- Load the Print Ribbon Cartridge
  50
- Install the Prefilled Print Ribbon Cassette
  51
- Use the Printer Dashboard
  53
Chapter 4: Print Cards

55
- Before You Begin
  55
- Print from Instant Financial Issuance Software
  56
Chapter 5: System Maintenance

57
- Maintain the Printer
  57
- Clean the Printer
  58
- Single-Hopper Printer
  58
- Multi-Hopper Printer
  59
- Run the Cleaning Card
  60
- Prepare the Printer for Use
  61
- Clean the Printhead
  62
- Empty the Reject Tray
  64
Chapter 6: Troubleshooting

65
- Locate a Problem Within the Card Production System
  66
- Locate a Problem with Basic Printer Functions
  67
- Installation Problems
  68
- Network Installation Troubleshooting
  68
- Card Appearance
  69
- Something DID Not Print
  69
- The Color Printing Has Flaws
  70
- The Printing Is too Light
  71
- The Printing Is too Dark
  72
- The Monochrome Printing Has Flaws
  72
- Magnetic Stripe Problems
  73
- Use Advanced Troubleshooting Tools
  74
- Clear a Card Jam
  75
- Repair a Broken Ribbon
  76
- Messages and Conditions
  76
- Messages on the Printer LCD
  77
- Messages in the Printer Dashboard
  77
- Other Messages
  77
- Respond to Messages
  77
- Printer Messages
  78
- Close and Lock Doors
  78
- 100: Request Not Supported
  78
- 101: Job Could Not Complete
  78
- 102: Card Not in Position
  78
- 103: Printer Problem
  79
- 104: Critical Problem
  79
- 105: Magstripe Data Error
  79
- 106: Magstripe Data Not Found
  80
- 107: Magstripe Read Data Error
  80
- 108: Magstripe Read no Data
  80
- 109: Print Ribbon Problem
  81
- 110: Print Ribbon out or Missing
  81
- 111: Card Not Picked
  81
- 112: Card Hopper Empty
  82
- 113: Close Cover to Continue
  82
- 114: Cover Opened During Job
  82
- 116: Magstripe Not Available
  83
- 117: Reader Not Available
  83
- 118: Print Ribbon Type Problem
  84
- 119: Print Ribbon Not Supported
  84
- 120: User Paused the Printer
  84
- 121: Print Ribbon Not Identified
  85
- 122: Magstripe Format Problem
  85
- 123: Insert New Card Side 1 up
  85
- 124: Insert same Card Side 2 up
  85
- 149: Option Not Installed
  86
- 150: Print While Unlocked
  86
- 151: Failed to Lock
  86
- 152: Insert New Card Side 2 up
  86
- 153: Insert same Card Side 2 up
  87
- 170: Insert New Card Side 1 up
  87
- 171: Insert same Card Side 1 up
  87
- 172: Insert Cleaning Card
  87
- 173: Improper Shutdown
  87
- 245: Configuration Error
  87
- 275: Multi-Hopper Error
  87
- 276: Multi-Hopper Card Jam
  88
- 277: Multi-Hopper Pick Error
  88

Entrust Sigma DS4 User Manual (77 pages)

Instant Issuance System

Brand: Entrust | Category: Printer | Size: 8 MB

Table of Contents
7
Chapter 1: Introduction

10
- About this Manual
  
  10
- Intended Audience
  
  10
- Technical Support
  
  10
Chapter 2: About the Printer

12
- About the Sigma Card Printers
  
  12
- Printer Components
  
  13
  - Printer Left Side
    13
  - Printer Front and Right Side
    14
    
    Single-Hopper Printer
    14
    
    The Printer Cover
    15
    
    Multi-Hopper Printer
    16
    
    Multi-Hopper Cartridge
    17
  - Inside the Printer
    18
  - Print Ribbons
    19
    
    Ribbon Cartridge
    19
    
    Prefilled Print Ribbon Cassette
    20
- ES1 Emboss Module
  
  21
- Printer Configuration Label
  
  22
Chapter 3: Using the Printer

24
- Printer Overview
  
  24
  - Equipment
    24
  - Tasks and Users
    25
- Secure Encryption
  
  25
- Printer Controls
  
  26
  - Power Button
    26
  - Down Arrow, up Arrow, and Enter Key
    26
  - LCD Panel Icons
    27
  - LCD Panel Menus
    28
- Retrieve the Printer's Network IP Address
  
  30
  - Retrieve an Ipv4 Address
    30
  - Retrieve an Ipv6 Address
    32
- Print a Test Card
  
  34
- Load and Replace Supplies
  
  35
  - Load Cards
    35
    
    Single-Hopper Printer
    35
    
    Use the Exception Slot
    35
    
    Multi-Hopper Printer
    36
    
    Use the Multi-Hopper Exception Slide
    37
  - Replace the Print Ribbon
    38
    
    Load the Print Ribbon Cartridge
    38
    
    Install the Prefilled Print Ribbon Cassette
    39
- Use the Printer Dashboard
  
  41
Chapter 4: Print Cards

42
- Before You Begin
  
  42
- Print Cards from Cardwizard Issuance Software
  
  43
Chapter 5: System Maintenance

44
- Maintain the Printer
  
  44
- Clean the Printer
  
  45
  - Single-Hopper Printer
    45
  - Multi-Hopper Printer
    46
  - Run the Cleaning Card
    46
  - Prepare the Printer for Use
    48
- Clean the Printhead
  
  49
- Empty the Reject Tray
  
  50
Chapter 6: Troubleshooting

52
- Locate a Problem Within the Card Production System
  
  53
- Locate a Problem with Basic Printer Functions
  
  54
- Installation Problems
  
  55
  - Network Installation Troubleshooting
    55
- Card Appearance
  
  56
- Magnetic Stripe Problems
  
  60
- Use Advanced Troubleshooting Tools
  
  61
- Clear a Card Jam
  
  62
- Repair a Broken Ribbon
  
  63
- Messages and Conditions
  
  63
  - Messages on the Printer LCD
    64
  - Messages in the Printer Dashboard
    64
  - Other Messages
    64
  - Respond to Messages
    64
  - Printer Messages
    65
    
    Close and Lock Doors
    65
    
    100: Request Not Supported
    65
    
    101: Job Could Not Complete
    65
    
    102: Card Not in Position
    65
    
    103: Printer Problem
    66
  - 104: Critical Problem
    66
  - 105: Magstripe Data Error
    66
  - 106: Magstripe Data Not Found
    67
  - 107: Magstripe Read Data Error
    67
  - 108: Magstripe Read no Data
    67
  - 109: Print Ribbon Problem
    68
  - 110: Print Ribbon out or Missing
    68
  - 111: Card Not Picked
    68
  - 112: Card Hopper Empty
    69
  - 113: Close Cover to Continue
    69
  - 114: Cover Opened During Job
    69
  - 116: Magstripe Not Available
    70
  - 117: Reader Not Available
    70
  - 118: Print Ribbon Type Problem
    71
  - 119: Print Ribbon Not Supported
    71
  - 120: User Paused the Printer
    71
  - 121: Print Ribbon Not Identified
    72
  - 122: Magstripe Format Problem
    72
  - 123: Insert New Card Side 1 up
    72
  - 124: Insert same Card Side 2 up
    72
  - 149: Option Not Installed
    73
  - 150: Print While Unlocked
    73
  - 151: Failed to Lock
    73
  - 152: Insert New Card Side 2 up
    73
  - 153: Insert same Card Side 2 up
    74
  - 170: Insert New Card Side 1 up
    74
  - 171: Insert same Card Side 1 up
    74
  - 172: Insert Cleaning Card
    74
  - 173: Improper Shutdown
    74
  - 245: Configuration Error
    74
  - 275: Multi-Hopper Error
    74
  - 276: Multi-Hopper Card Jam
    75
  - 277: Multi-Hopper Pick Error
    75
  - 294: Cleaning Required
    75
  - 295: Settings Error
    75
  - 297: Option Tag Error
    75
  - 298: Option Tag Success
    75
  - Driver-Only Message
    76
  - 518: Unable to Print
    76

Entrust Sigma DS4 Installation And Administrator's Manual (66 pages)

Instant Issuance System

Brand: Entrust | Category: Printer | Size: 6 MB

Table of Contents
5
Chapter 1: Printer Installation

9
- PC Requirements
  
  9
- Ethernet Requirements
  
  10
- Electrical Requirements
  
  10
- Site Requirements
  
  11
  - Printer Dimensions
    11
    
    Single-Hopper Printer
    11
    
    Multi-Hopper Printer
    12
  - Clearance Requirements
    13
    
    Single-Hopper Printer
    13
    
    Multi-Hopper Printer
    14
  - Operating Environment
    14
- ES1 Emboss Module
  
  14
- Secure Printing Requirements
  
  15
- Set up the Printer
  
  16
  - Unpack the Printer
    16
  - Secure the Printer (Optional)
    17
    
    Use the Optional Cable Lock
    17
    
    Use the Bolt-Down Openings
    17
  - Load Cards
    20
    
    Single-Hopper Printer
    20
    
    Multi-Hopper Printer
    20
  - Install the Print Ribbon
    22
    
    Load the Print Ribbon Cartridge
    22
    
    Install the Prefilled Print Ribbon Cassette
    23
- Connect the Printer to a Computer
  
  24
  - Connect Using a USB Cable
    24
  - Connect Using a Network Cable
    24
- Plug in and Power on the Printer
  
  25
- Use the Front Panel
  
  26
- Set up an Administrator in the Printer Dashboard
  
  26
- Set the Printer Network IP Address
  
  28
  - Use Ipv4 Addressing
    28
    
    Set a Static Ipv4 Address
    29
  - Use Ipv6 Addressing
    31
    
    Enable Ipv6
    31
    
    Set a Manual Ipv6 Address
    33
Chapter 2: Elements of Card Design

35
Basic Card Design

35
Printing Design

37
- Color Printing
  37
  - Full-Panel Ribbon
    37
  - Short-Panel Color Print Ribbon
    38
  - Split-Ribbon Color Printing
    38
  - Manage Color
    38
  - Print Text in Color
    38
  - Print Graphics in Color
    39
  - Types of Color Images
    39
- Monochrome Printing
  39
  - Monochrome Printing with Full-Color Ribbon
    39
  - Monochrome Ribbon
    40
  - Ribbon Saver
    40
  - Print Text in Monochrome
    40
- Print Bar Codes
  42
- Apply Topcoat
  45
- Non-Printing Areas
  45
- Card Layout
  47
  - Margins
    47
  - Backgrounds
    48
  - Image Placement
    48
Magnetic Stripe Design

49
- Magnetic Stripe Data Formats
  49
  - Three-Track Option (ISO/IAT)
    49
  - Single-Track Option (JIS)
    50
- Magnetic Stripe Coercivity
  51
Smart Card Design

51
Embossing and Indenting Design

53
Settings for Card Design in the Printer Dashboard

54
Chapter 3: Supplies and Parts

55
- Print Ribbon
  
  56
  - Color Print Ribbon
    56
    
    Full-Panel Color Print Ribbon
    56
    
    Short-Panel Color Print Ribbon
    56
    
    Color Print Ribbon Kits
    57
  - Monochrome Print Ribbon
    57
    
    Monochrome Print Ribbon Kits
    57
    
    Ribbon Saver
    58
  - Print Ribbon Storage Guidelines
    58
- Cards
  
  60
  - Card Size
    60
  - Card Material
    60
  - Pre-Punched Cards
    60
  - New Cards for Color Printing
    61
  - Adhesive-Backed Cards
    61
  - Card Quality Guidelines
    62
    
    Card Surface
    62
    
    Card Handling
    62
    
    Card Storage
    62
- Cleaning Supplies
  
  63
- Replacement Parts and Optional Equipment
  
  63
  - Print Ribbon Cartridge
    63
  - 125-Card Input Hopper
    63
  - Cable Lock
    63
- Cables and Power Supplies
  
  64
  - Data Cables
    64
    
    USB Cable
    64
    
    Network Cable
    64
    
    USB Smart Card Cable
    64
  - Printer Power Supply
    64
  - Power Cords
    65

Entrust Sigma DS4 User Manual (30 pages)

Rear Indent Module (RIM)

Brand: Entrust | Category: Control Unit | Size: 2 MB

Table of Contents
7
Chapter 1: Introduction

9
- About this Manual
  9
- Intended Audience
  9
- Technical Support
  9
Chapter 2: About the Rear Indent Module (RIM)

11
- The Rear Indent Module
  11
- Site Requirements
  12
- System Dimensions
  12
- Rear Indent Module (RIM)
  12
- RIM with Sigma DS4 Instant Financial Issuance System
  12
- Clearance Requirements
  13
- Sigma DS4 Instant Financial Issuance System
  13
- About the Rear Indent Module
  14
- Back and Left Side
  14
- RIM Status Light
  15
- Right Side
  15
- Front and Inside
  16
- Load the Indent Ribbon Cassette
  18
- Card Design
  20
- Verify Setup
  20
Chapter 3: Troubleshooting

21
- Clear a Rear Indent Module Card Jam
  21
- Repair a Broken Indent Ribbon
  23
- RIM Messages on the Printer LCD Panel
  24
- 247: Rear Module Error
  24
- 301: RIM Not Detected
  25
- 302: RIM Arm Error
  25
- 303: RIM Wheel Error
  25
- 304: RIM Supply Error
  26
- 305: RIM Lost Card
  26
- 306: RIM Card Jam
  27
- 307: RIM Rear Pick Error
  27
- 308: RIM Dispense Error
  27
- 309: RIM Error
  27
- 322: RIM Door Open
  27

Entrust Sigma DS4 User Reference Manual (24 pages)

Instant Issuance System

Brand: Entrust | Category: Printer | Size: 4 MB

Table of Contents
2
The Sigma DS Direct to Card Printer
3
- Front Panel
  3
Sigma DS Printer with Optional Multi-Hopper
4
Load Cards in a Single-Hopper Printer
5
Use the Exception Slot
5
Load Cards in a Multi-Hopper Printer
6
Use the Multi-Hopper Exception Slide
7
Load the Print Ribbon Cartridge
8
Install the Prefilled Ribbon Cassette
9
Empty the Reject Tray
10
Clear a Card Jam
11
- Single-Hopper Printer
  11
- Multi-Hopper Printer
  11
Repair a Broken Print Ribbon
12
Check the Printer Power Connections
13
Check the Printer Data Connection
14
- Usb
  14
- Network
  14
Common LCD Messages
15
Clean the Printer
16
- Single Hopper Printer
  16
- Multi-Hopper Printer
  17
Run the Cleaning Card
18
Clean the Printhead
19
Set a Static IP Address
20

Entrust Sigma DS4 Quick Install Manual (2 pages)

Instant Issuance System

Brand: Entrust | Category: Printer | Size: 1 MB

Entrust Categories

Printer Network Hardware Control Unit Power Tool Security System

More Entrust Manuals

Entrust Sigma DS4 Manuals

Entrust Sigma DS4 User Manual (90 pages)

Table of Contents

Chapter 1: Introduction

Chapter 2: About the Printer

Chapter 3: Using the Printer

Chapter 4: Print Cards

Chapter 5: System Maintenance

Chapter 6: Troubleshooting

Entrust Sigma DS4 User Manual (77 pages)

Table of Contents

Chapter 1: Introduction

About this Manual

Intended Audience

Technical Support

Chapter 2: About the Printer

About the Sigma Card Printers

Printer Components

ES1 Emboss Module

Printer Configuration Label

Chapter 3: Using the Printer

Printer Overview

Secure Encryption

Printer Controls

Retrieve the Printer's Network IP Address

Print a Test Card

Load and Replace Supplies

Use the Printer Dashboard

Chapter 4: Print Cards

Before You Begin

Print Cards from Cardwizard Issuance Software

Chapter 5: System Maintenance

Maintain the Printer

Clean the Printer

Clean the Printhead

Empty the Reject Tray

Chapter 6: Troubleshooting

Locate a Problem Within the Card Production System

Locate a Problem with Basic Printer Functions

Installation Problems

Card Appearance

Magnetic Stripe Problems

Use Advanced Troubleshooting Tools

Clear a Card Jam

Repair a Broken Ribbon

Messages and Conditions

Entrust Sigma DS4 Installation And Administrator's Manual (66 pages)

Table of Contents

Chapter 1: Printer Installation

PC Requirements

Ethernet Requirements

Electrical Requirements

Site Requirements

ES1 Emboss Module

Secure Printing Requirements

Set up the Printer

Connect the Printer to a Computer

Plug in and Power on the Printer

Use the Front Panel

Set up an Administrator in the Printer Dashboard

Set the Printer Network IP Address

Chapter 2: Elements of Card Design

Basic Card Design

Printing Design

Magnetic Stripe Design

Smart Card Design

Embossing and Indenting Design

Settings for Card Design in the Printer Dashboard

Chapter 3: Supplies and Parts

Print Ribbon

Cards

Cleaning Supplies

Replacement Parts and Optional Equipment

Cables and Power Supplies

Entrust Sigma DS4 User Manual (30 pages)

Table of Contents

Chapter 1: Introduction

Chapter 2: About the Rear Indent Module (RIM)

Chapter 3: Troubleshooting

Entrust Sigma DS4 User Reference Manual (24 pages)