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Sigma DS4
Entrust Sigma DS4 Manuals
Manuals and User Guides for Entrust Sigma DS4. We have
6
Entrust Sigma DS4 manuals available for free PDF download: User Manual, Installation And Administrator's Manual, User Reference Manual, Quick Install Manual
Entrust Sigma DS4 User Manual (90 pages)
Instant Financial Issuance System
Brand:
Entrust
| Category:
Network Hardware
| Size: 3 MB
Table of Contents
Table of Contents
7
Chapter 1: Introduction
11
About this Manual
11
Intended Audience
11
Technical Support
11
Chapter 2: About the Printer
13
About the Sigma Card Printers
13
Printer Components
14
Printer Left Side
14
Printer Front and Right Side
15
Single-Hopper Printer
15
The Printer Cover
16
Printer Back
17
Multi-Hopper Printer
18
Input/3 Output Multi-Hopper Printer
19
Multi-Hopper Input Cartridge
20
Multi-Hopper Output Cartridge
21
Manual Feed Input Hopper
22
Inside the Printer
23
Print Ribbons
24
Ribbon Cartridge
24
Prefilled Print Ribbon Cassette
25
Optional Components
26
ES1 Emboss Module
26
Rear Indent Module (RIM)
26
Light Curing Module (LCM)
27
Printer Configuration Label
28
Multi-Hopper Configuration Label
30
Chapter 3: Using the Printer
33
Printer Overview
33
Equipment
33
Tasks and Users
34
Secure Encryption
34
Printer Controls
35
Power Button
35
User Button
35
Down Arrow, up Arrow, and Enter Key
35
LCD Panel Icons
36
LCD Panel Menus
37
Retrieve the Printer's Network IP Address
39
Retrieve an Ipv4 Address
39
Retrieve an Ipv6 Address
41
Print a Test Card
44
Load and Replace Supplies
45
Load Cards
45
Single-Hopper Printer
45
Use the Exception Slot
45
Manual Feed Input Hopper Printer
46
Multi-Hopper Printer
46
Use the Multi-Hopper Exception Slide
48
Input/3 Output Multi-Hopper
49
Replace the Print Ribbon
50
Load the Print Ribbon Cartridge
50
Install the Prefilled Print Ribbon Cassette
51
Use the Printer Dashboard
53
Chapter 4: Print Cards
55
Before You Begin
55
Print from Instant Financial Issuance Software
56
Chapter 5: System Maintenance
57
Maintain the Printer
57
Clean the Printer
58
Single-Hopper Printer
58
Multi-Hopper Printer
59
Run the Cleaning Card
60
Prepare the Printer for Use
61
Clean the Printhead
62
Empty the Reject Tray
64
Chapter 6: Troubleshooting
65
Locate a Problem Within the Card Production System
66
Locate a Problem with Basic Printer Functions
67
Installation Problems
68
Network Installation Troubleshooting
68
Card Appearance
69
Something DID Not Print
69
The Color Printing Has Flaws
70
The Printing Is too Light
71
The Printing Is too Dark
72
The Monochrome Printing Has Flaws
72
Magnetic Stripe Problems
73
Use Advanced Troubleshooting Tools
74
Clear a Card Jam
75
Repair a Broken Ribbon
76
Messages and Conditions
76
Messages on the Printer LCD
77
Messages in the Printer Dashboard
77
Other Messages
77
Respond to Messages
77
Printer Messages
78
Close and Lock Doors
78
100: Request Not Supported
78
101: Job Could Not Complete
78
102: Card Not in Position
78
103: Printer Problem
79
104: Critical Problem
79
105: Magstripe Data Error
79
106: Magstripe Data Not Found
80
107: Magstripe Read Data Error
80
108: Magstripe Read no Data
80
109: Print Ribbon Problem
81
110: Print Ribbon out or Missing
81
111: Card Not Picked
81
112: Card Hopper Empty
82
113: Close Cover to Continue
82
114: Cover Opened During Job
82
116: Magstripe Not Available
83
117: Reader Not Available
83
118: Print Ribbon Type Problem
84
119: Print Ribbon Not Supported
84
120: User Paused the Printer
84
121: Print Ribbon Not Identified
85
122: Magstripe Format Problem
85
123: Insert New Card Side 1 up
85
124: Insert same Card Side 2 up
85
149: Option Not Installed
86
150: Print While Unlocked
86
151: Failed to Lock
86
152: Insert New Card Side 2 up
86
153: Insert same Card Side 2 up
87
170: Insert New Card Side 1 up
87
171: Insert same Card Side 1 up
87
172: Insert Cleaning Card
87
173: Improper Shutdown
87
245: Configuration Error
87
275: Multi-Hopper Error
87
276: Multi-Hopper Card Jam
88
277: Multi-Hopper Pick Error
88
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Entrust Sigma DS4 User Manual (77 pages)
Instant Issuance System
Brand:
Entrust
| Category:
Printer
| Size: 8 MB
Table of Contents
Table of Contents
7
Chapter 1: Introduction
10
About this Manual
10
Intended Audience
10
Technical Support
10
Chapter 2: About the Printer
12
About the Sigma Card Printers
12
Printer Components
13
Printer Left Side
13
Printer Front and Right Side
14
Single-Hopper Printer
14
The Printer Cover
15
Multi-Hopper Printer
16
Multi-Hopper Cartridge
17
Inside the Printer
18
Print Ribbons
19
Ribbon Cartridge
19
Prefilled Print Ribbon Cassette
20
ES1 Emboss Module
21
Printer Configuration Label
22
Chapter 3: Using the Printer
24
Printer Overview
24
Equipment
24
Tasks and Users
25
Secure Encryption
25
Printer Controls
26
Power Button
26
Down Arrow, up Arrow, and Enter Key
26
LCD Panel Icons
27
LCD Panel Menus
28
Retrieve the Printer's Network IP Address
30
Retrieve an Ipv4 Address
30
Retrieve an Ipv6 Address
32
Print a Test Card
34
Load and Replace Supplies
35
Load Cards
35
Single-Hopper Printer
35
Use the Exception Slot
35
Multi-Hopper Printer
36
Use the Multi-Hopper Exception Slide
37
Replace the Print Ribbon
38
Load the Print Ribbon Cartridge
38
Install the Prefilled Print Ribbon Cassette
39
Use the Printer Dashboard
41
Chapter 4: Print Cards
42
Before You Begin
42
Print Cards from Cardwizard Issuance Software
43
Chapter 5: System Maintenance
44
Maintain the Printer
44
Clean the Printer
45
Single-Hopper Printer
45
Multi-Hopper Printer
46
Run the Cleaning Card
46
Prepare the Printer for Use
48
Clean the Printhead
49
Empty the Reject Tray
50
Chapter 6: Troubleshooting
52
Locate a Problem Within the Card Production System
53
Locate a Problem with Basic Printer Functions
54
Installation Problems
55
Network Installation Troubleshooting
55
Card Appearance
56
Something DID Not Print
56
The Color Printing Has Flaws
57
The Printing Is too Light
58
The Printing Is too Dark
59
The Monochrome Printing Has Flaws
59
Magnetic Stripe Problems
60
Use Advanced Troubleshooting Tools
61
Clear a Card Jam
62
Repair a Broken Ribbon
63
Messages and Conditions
63
Messages on the Printer LCD
64
Messages in the Printer Dashboard
64
Other Messages
64
Respond to Messages
64
Printer Messages
65
Close and Lock Doors
65
100: Request Not Supported
65
101: Job Could Not Complete
65
102: Card Not in Position
65
103: Printer Problem
66
104: Critical Problem
66
105: Magstripe Data Error
66
106: Magstripe Data Not Found
67
107: Magstripe Read Data Error
67
108: Magstripe Read no Data
67
109: Print Ribbon Problem
68
110: Print Ribbon out or Missing
68
111: Card Not Picked
68
112: Card Hopper Empty
69
113: Close Cover to Continue
69
114: Cover Opened During Job
69
116: Magstripe Not Available
70
117: Reader Not Available
70
118: Print Ribbon Type Problem
71
119: Print Ribbon Not Supported
71
120: User Paused the Printer
71
121: Print Ribbon Not Identified
72
122: Magstripe Format Problem
72
123: Insert New Card Side 1 up
72
124: Insert same Card Side 2 up
72
149: Option Not Installed
73
150: Print While Unlocked
73
151: Failed to Lock
73
152: Insert New Card Side 2 up
73
153: Insert same Card Side 2 up
74
170: Insert New Card Side 1 up
74
171: Insert same Card Side 1 up
74
172: Insert Cleaning Card
74
173: Improper Shutdown
74
245: Configuration Error
74
275: Multi-Hopper Error
74
276: Multi-Hopper Card Jam
75
277: Multi-Hopper Pick Error
75
294: Cleaning Required
75
295: Settings Error
75
297: Option Tag Error
75
298: Option Tag Success
75
Driver-Only Message
76
518: Unable to Print
76
Entrust Sigma DS4 Installation And Administrator's Manual (66 pages)
Instant Issuance System
Brand:
Entrust
| Category:
Printer
| Size: 6 MB
Table of Contents
Table of Contents
5
Chapter 1: Printer Installation
9
PC Requirements
9
Ethernet Requirements
10
Electrical Requirements
10
Site Requirements
11
Printer Dimensions
11
Single-Hopper Printer
11
Multi-Hopper Printer
12
Clearance Requirements
13
Single-Hopper Printer
13
Multi-Hopper Printer
14
Operating Environment
14
ES1 Emboss Module
14
Secure Printing Requirements
15
Set up the Printer
16
Unpack the Printer
16
Secure the Printer (Optional)
17
Use the Optional Cable Lock
17
Use the Bolt-Down Openings
17
Load Cards
20
Single-Hopper Printer
20
Multi-Hopper Printer
20
Install the Print Ribbon
22
Load the Print Ribbon Cartridge
22
Install the Prefilled Print Ribbon Cassette
23
Connect the Printer to a Computer
24
Connect Using a USB Cable
24
Connect Using a Network Cable
24
Plug in and Power on the Printer
25
Use the Front Panel
26
Set up an Administrator in the Printer Dashboard
26
Set the Printer Network IP Address
28
Use Ipv4 Addressing
28
Set a Static Ipv4 Address
29
Use Ipv6 Addressing
31
Enable Ipv6
31
Set a Manual Ipv6 Address
33
Chapter 2: Elements of Card Design
35
Basic Card Design
35
Printing Design
37
Color Printing
37
Full-Panel Ribbon
37
Short-Panel Color Print Ribbon
38
Split-Ribbon Color Printing
38
Manage Color
38
Print Text in Color
38
Print Graphics in Color
39
Types of Color Images
39
Monochrome Printing
39
Monochrome Printing with Full-Color Ribbon
39
Monochrome Ribbon
40
Ribbon Saver
40
Print Text in Monochrome
40
Print Bar Codes
42
Bar Code Guidelines
42
Test Bar Codes
43
Card Design Changes that Affect Bar Codes
44
Print Bar Codes with the Card Printer Driver
44
Apply Topcoat
45
Non-Printing Areas
45
Standard Magnetic Stripe Non-Printing Area
46
Standard Smart Card Non-Printing Area
46
Custom Non-Printing Areas
46
Card Layout
47
Margins
47
Backgrounds
48
Image Placement
48
Magnetic Stripe Design
49
Magnetic Stripe Data Formats
49
Three-Track Option (ISO/IAT)
49
Single-Track Option (JIS)
50
Magnetic Stripe Coercivity
51
Smart Card Design
51
Smart Card Processing Requirements
51
Smart Card Codes on the Printer Label
52
Single-Wire Smart Card
52
Embossing and Indenting Design
53
Settings for Card Design in the Printer Dashboard
54
Chapter 3: Supplies and Parts
55
Print Ribbon
56
Color Print Ribbon
56
Full-Panel Color Print Ribbon
56
Short-Panel Color Print Ribbon
56
Color Print Ribbon Kits
57
Monochrome Print Ribbon
57
Monochrome Print Ribbon Kits
57
Ribbon Saver
58
Print Ribbon Storage Guidelines
58
Cards
60
Card Size
60
Card Material
60
Pre-Punched Cards
60
New Cards for Color Printing
61
Adhesive-Backed Cards
61
Card Quality Guidelines
62
Card Surface
62
Card Handling
62
Card Storage
62
Cleaning Supplies
63
Replacement Parts and Optional Equipment
63
Print Ribbon Cartridge
63
125-Card Input Hopper
63
Cable Lock
63
Cables and Power Supplies
64
Data Cables
64
USB Cable
64
Network Cable
64
USB Smart Card Cable
64
Printer Power Supply
64
Power Cords
65
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Entrust Sigma DS4 User Manual (30 pages)
Rear Indent Module (RIM)
Brand:
Entrust
| Category:
Control Unit
| Size: 2 MB
Table of Contents
Table of Contents
7
Chapter 1: Introduction
9
About this Manual
9
Intended Audience
9
Technical Support
9
Chapter 2: About the Rear Indent Module (RIM)
11
The Rear Indent Module
11
Site Requirements
12
System Dimensions
12
Rear Indent Module (RIM)
12
RIM with Sigma DS4 Instant Financial Issuance System
12
Clearance Requirements
13
Sigma DS4 Instant Financial Issuance System
13
About the Rear Indent Module
14
Back and Left Side
14
RIM Status Light
15
Right Side
15
Front and Inside
16
Load the Indent Ribbon Cassette
18
Card Design
20
Verify Setup
20
Chapter 3: Troubleshooting
21
Clear a Rear Indent Module Card Jam
21
Repair a Broken Indent Ribbon
23
RIM Messages on the Printer LCD Panel
24
247: Rear Module Error
24
301: RIM Not Detected
25
302: RIM Arm Error
25
303: RIM Wheel Error
25
304: RIM Supply Error
26
305: RIM Lost Card
26
306: RIM Card Jam
27
307: RIM Rear Pick Error
27
308: RIM Dispense Error
27
309: RIM Error
27
322: RIM Door Open
27
Entrust Sigma DS4 User Reference Manual (24 pages)
Instant Issuance System
Brand:
Entrust
| Category:
Printer
| Size: 4 MB
Table of Contents
Table of Contents
2
The Sigma DS Direct to Card Printer
3
Front Panel
3
Sigma DS Printer with Optional Multi-Hopper
4
Load Cards in a Single-Hopper Printer
5
Use the Exception Slot
5
Load Cards in a Multi-Hopper Printer
6
Use the Multi-Hopper Exception Slide
7
Load the Print Ribbon Cartridge
8
Install the Prefilled Ribbon Cassette
9
Empty the Reject Tray
10
Clear a Card Jam
11
Single-Hopper Printer
11
Multi-Hopper Printer
11
Repair a Broken Print Ribbon
12
Check the Printer Power Connections
13
Check the Printer Data Connection
14
Usb
14
Network
14
Common LCD Messages
15
Clean the Printer
16
Single Hopper Printer
16
Multi-Hopper Printer
17
Run the Cleaning Card
18
Clean the Printhead
19
Set a Static IP Address
20
Entrust Sigma DS4 Quick Install Manual (2 pages)
Instant Issuance System
Brand:
Entrust
| Category:
Printer
| Size: 1 MB
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