Entrust Artista CR805 User Reference Manual
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Entrust Artista CR805 User Reference Manual

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User Reference Guide
Entrust Artista® CR805
Retransfer Card Printer
May 2021
527693-001EN, Rev H

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Summary of Contents for Entrust Artista CR805

  • Page 1 User Reference Guide Entrust Artista® CR805 Retransfer Card Printer May 2021 527693-001EN, Rev H...

  • Page 2: Table Of Contents

    Artista CR805 Retransfer Card Printer Contents The CR805 Card Printer ................... 3 The CR805 Printer with Optional Multi-Hopper ..........4 Load Cards in a Single-Hopper Printer ............. 5 Use the Exception Slot ..................6 Load Cards in a Multi-Hopper Printer .............. 7 Use the Multi-Hopper Exception Slide ............

  • Page 3: The Cr805 Card Printer

    User Reference Guide The CR805 Card Printer Input Hopper Retransfer Cartridge (C2) Output Hopper Manual Advance Knob (K2) Front Panel Rear Access Door Release (K3) Printer Lock (optional, see note) M Vertical Transport Area Printer Access Door Reject Tray (RT1) User Reference Guide Slot Retransfer Film Cartridge Release Button...

  • Page 4: The Cr805 Printer With Optional Multi-Hopper

    Artista CR805 Retransfer Card Printer The CR805 Printer with Optional Multi-Hopper A = Output Hopper F = Cartridge Release Buttons B = Hopper Lock Bars G = Exception Slide C = Input Hoppers 1–6 H = Card Weight D = Multi-Hopper Lock...

  • Page 5: Load Cards In A Single-Hopper Printer

    User Reference Guide Load Cards in a Single-Hopper Printer Users Reference Guide...

  • Page 6: Use The Exception Slot

    Artista CR805 Retransfer Card Printer Use the Exception Slot Artista CR805 Retransfer Card Printer...

  • Page 7: Load Cards In A Multi-Hopper Printer

    User Reference Guide Load Cards in a Multi-Hopper Printer 1. Unlock the multi-hopper lock. 2. Slide the lock bar release button (B1) to the left. 3. Rotate a lock bar to the left. Users Reference Guide...
  • Page 8 Artista CR805 Retransfer Card Printer Load Cards in a Multi-Hopper Printer (cont.) 4. Press the cartridge release button at the top of the cartridge and open the cartridge door. 5. Lift the card weight to the top of the cartridge and pull it forward until it locks in position.

  • Page 9: Use The Multi-Hopper Exception Slide

    User Reference Guide Use the Multi-Hopper Exception Slide Pull out the multi-hopper exception slide and insert the card. Exception Slide Push in the exception slide. Users Reference Guide...

  • Page 10: Replace The Color Ink Ribbon

    Artista CR805 Retransfer Card Printer Replace the Color Ink Ribbon Artista CR805 Retransfer Card Printer...
  • Page 11 User Reference Guide Replace the Color Ink Ribbon (cont.) Click Click Replace the ink ribbon cartridge in the printer. Users Reference Guide...

  • Page 12: Replace The Cleaning Sleeve

    Artista CR805 Retransfer Card Printer Replace the Cleaning Sleeve Artista CR805 Retransfer Card Printer...
  • Page 13 User Reference Guide Replace the Cleaning Sleeve (cont.) Users Reference Guide...

  • Page 14: Replace The Retransfer Film

    Artista CR805 Retransfer Card Printer Replace the Retransfer Film Artista CR805 Retransfer Card Printer...
  • Page 15 User Reference Guide Replace the Retransfer Film (cont.) Click Click Replace the retransfer film cartridge in the printer. Users Reference Guide...

  • Page 16: Empty The Reject Tray

    Artista CR805 Retransfer Card Printer Empty the Reject Tray Artista CR805 Retransfer Card Printer...

  • Page 17: Clear A K1 Horizontal Transport Card Jam

    User Reference Guide Clear a K1 Horizontal Transport Card Jam Single-Hopper Printer Unlock the printer and open the printer access door. Remove the retransfer film cartridge. Turn the K1 manual advance knob counterclockwise to move the jammed card into the output hopper. Remove the card through the output hopper.
  • Page 18 Artista CR805 Retransfer Card Printer Clear a K1 Horizontal Transport Card Jam (cont.) Multi-Hopper Printer 1. Unlock the printer and open the printer access door. 2. Remove the ink ribbon and retransfer film cartridges. 3. Locate the card in the printer. Turn the K1 manual advance knob if necessary to access the card.

  • Page 19: Clear A K2 Vertical Transport Card Jam

    User Reference Guide Clear a K2 Vertical Transport Card Jam 1. Unlock the printer and open the printer access door. 2. Press the K3 rear access door release to open the rear access door. 3. Turn the K2 manual advance knob counterclockwise to move the jammed card inside the vertical transport until it is accessible through the rear access door.

  • Page 20: Clear A Flipper Card Jam

    Artista CR805 Retransfer Card Printer Clear a Flipper Card Jam Unlock the printer and open the printer access door. Press the K3 rear access door release to open the rear access door. Rotate the flipper module to access the card.

  • Page 21: Repair A Broken Ink Ribbon

    User Reference Guide Repair a Broken Ink Ribbon Tape Users Reference Guide...

  • Page 22: Repair Broken Retransfer Film

    Artista CR805 Retransfer Card Printer Repair Broken Retransfer Film Tape Artista CR805 Retransfer Card Printer...

  • Page 23: Check The Power Connection

    User Reference Guide Check the Power Connection Users Reference Guide...

  • Page 24: Check The Data Connection

    Artista CR805 Retransfer Card Printer Check the Data Connection Network Artista CR805 Retransfer Card Printer...

  • Page 25: Common Printer Lcd Messages

    User Reference Guide Common Printer LCD Messages Error Message Refer to: 112: Card hopper “Load Cards in a Single-Hopper Printer” on page 5 empty “Use the Exception Slot” on page 6 “Load Cards in a Multi-Hopper Printer” on page 7 “Use the Multi-Hopper Exception Slide”...

  • Page 26: Common Print Quality Concerns

    Artista CR805 Retransfer Card Printer Common Print Quality Concerns Problem Cause Solution Non-repeating Dust on the ink ribbon • Advance the supply, or color dots on cards or retransfer film • “Replace the Color Ink Ribbon” on page 10 •...

  • Page 27: Cleaning Schedule

    User Reference Guide Cleaning Schedule Follow the recommended cleaning schedule to maintain the printer and obtain the best print quality. Schedule Action Procedure When you change Clean the printer with • “Single-Hopper Printer” the ink ribbon the isopropanol cleaning on page 28 card.

  • Page 28: Use The Isopropanol Cleaning Card

    Artista CR805 Retransfer Card Printer Use the Isopropanol Cleaning Card Use the isopropanol cleaning card regularly to clean the printer. Refer to the “Cleaning Schedule” on page Single-Hopper Printer Unlock the printer and remove the supply cartridges and cleaning sleeve.
  • Page 29 User Reference Guide Use the Isopropanol Cleaning Card (cont.) Multi-Hopper Printer Unlock the printer and remove the supply cartridges and cleaning sleeve. Remove the cleaning card from its package. Isopropanol Cleaning Card 1. Pull out the multi-hopper exception slide and insert the cleaning card.
  • Page 30 Artista CR805 Retransfer Card Printer Use the Isopropanol Cleaning Card (cont.) Run the Isopropanol Cleaning Card Use the LCD panel to run the isopropanol cleaning card Printers without locks: Remove the cleaning card from the output hopper and discard it.

  • Page 31: Use The Adhesive Cleaning Card

    User Reference Guide Use the Adhesive Cleaning Card Use the adhesive cleaning card to remove particles that result from the retransfer process. Refer to the “Cleaning Schedule” on page 27 information about when to use the adhesive cleaning card. Single-Hopper Printer Unlock the printer and remove the supply cartridges and cleaning sleeve.
  • Page 32 Artista CR805 Retransfer Card Printer Use the Adhesive Cleaning Card (cont.) Multi-Hopper Printer Unlock the printer and remove the supply cartridges and cleaning sleeve. 1. Unlock the multi-hopper door lock. 2. Slide the lock bar release button (B1) to the left to release the hopper lock bars.
  • Page 33 User Reference Guide Use the Adhesive Cleaning Card (cont.) Peel off the center strips on both sides of the adhesive cleaning card. Leave the side strips in place. Peel Off Center Strips Only Load the adhesive cleaning card in the H2 cartridge and close the cartridge door.
  • Page 34 Artista CR805 Retransfer Card Printer Use the Adhesive Cleaning Card (cont.) Run the Adhesive Cleaning Card Use the LCD panel to run the adhesive cleaning card. If you are cleaning a single- hopper printer, the following message displays. If you are cleaning a multi-hopper printer, the following message displays.

  • Page 35: Clean The Printhead

    User Reference Guide Clean the Printhead Clean the printhead each time you change the ink ribbon, or if you notice print quality concerns. Use the following items to clean the printhead. Lapping Stick Lapping Stick Cleaning Swab Support 1. Power off and unlock the printer. 2.
  • Page 36 Artista CR805 Retransfer Card Printer Clean the Printhead (cont.) Insert the lapping stick support into the printer. The support tool fits over the cartridge guideposts and slides into the printer. Guideposts Lapping Stick Support Clean the printhead with the lapping stick.
  • Page 37 User Reference Guide Clean the Printhead (cont.) 2. Move the lapping stick back and forth 3 times to clean the printhead. 3. Remove the lapping stick from the support tool. You can use the lapping stick twice, one cleaning per side.
  • Page 38 Artista CR805 Retransfer Card Printer Clean the Printhead (cont.) 3. Move the cleaning swab back and forth 3 times to remove any remaining debris from the printhead area. 4. Remove the cleaning swab from the support tool. Remove the support tool from the printer.

  • Page 39: Clean The Printhead Cam Rollers

    User Reference Guide Clean the Printhead Cam Rollers Use the adhesive cleaning card to clean the printhead cam rollers. 1. Power off the printer. 2. Unlock the printer and open the printer access door. 3. Remove the retransfer film cartridge (C2) from the printer. Peel off the center and both side strips from one side of the adhesive cleaning card.
  • Page 40 Artista CR805 Retransfer Card Printer Clean the Printhead Cam Rollers (cont.) 1. Insert the cleaning card into the printer between the retransfer cartridge guidepost and the rollers. Make sure that the adhesive side of the card faces to the right and touches the rollers.

  • Page 41: The Cr805 Card Printer With Optional Clm Laminator

    User Reference Guide The CR805 Card Printer with Optional CLM Laminator A = Card Output Hopper F = L2 Laminator B = Impresser G = L1 Laminator C = Manual Advance Knobs H = Reject Tray D = Reject Tray Release Button I = Laminator Power Connect E = Laminator Access Door Users Reference Guide...

  • Page 42: Replace Laminator Supplies

    Artista CR805 Retransfer Card Printer Replace Laminator Supplies Artista CR805 Retransfer Card Printer...
  • Page 43 User Reference Guide Replace Laminator Supplies (cont.) Users Reference Guide...

  • Page 44: Empty The Laminator Reject Tray

    Artista CR805 Retransfer Card Printer Empty the Laminator Reject Tray Artista CR805 Retransfer Card Printer...

  • Page 45: Clear A Laminator Card Jam

    User Reference Guide Clear a Laminator Card Jam Users Reference Guide...

  • Page 46: Clean The Laminator

    Artista CR805 Retransfer Card Printer Clean the Laminator Peel off the center strips from both sides of the adhesive cleaning card. Leave the side stripes in place. Peel Off Center Strips Only If the cleaning card appears bowed, insert it as shown.
  • Page 47 User Reference Guide Clean the Laminator (cont.) Users Reference Guide...

  • Page 48: Check The Laminator Power Connection

    Artista CR805 Retransfer Card Printer Check the Laminator Power Connection Artista CR805 Retransfer Card Printer...

  • Page 49: Check The Laminator Data Connection

    User Reference Guide Check the Laminator Data Connection Printer-to-Laminator Connection Users Reference Guide...

  • Page 50: Common Laminator Lcd Messages

    Artista CR805 Retransfer Card Printer Common Laminator LCD Messages Error Message Refer to: 177: Laminator not available “Check the Laminator Power Connection” on page 48 “Check the Laminator Data Connection” on page 49 197: Laminator entry card problem 198: L1 area card problem “Clear a Laminator Card Jam”...

  • Page 51: Notes

    User Reference Guide Notes Users Reference Guide...
  • Page 52 Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/ or service marks, and Datacard is a registered trademark and service mark, of the Entrust Corporation in the United States and other countries. All other trademarks are the property of their respective owners.

This manual is also suitable for:

Cr805

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