The Printing Is Too Light - Entrust EM1 User Manual

Problem
Part of the printed image
is discolored.

The printing is too light

Problem
Photos look faded.
The printing is very light.
EM1, EM2 Card Printers User's Guide
Probable Cause
Cards have fingerprints
or other dirt on them.
A signature panel is
located on the other side
of the card.
The rollers are dirty or
the card packaging
contains debris.
Probable Cause
The image capture
system needs
adjustment.
The ribbon is loaded
incorrectly.
The card was previously
printed and has topcoat
on it.
The printhead is not
installed correctly.
Solution
Handle cards carefully. Refer to "Card Quality
Guidelines" in the printer's Installation and
Administrator's Guide.
Design the card to avoid printing photos over
signature panel residue.
Run a cleaning card. Refer to
Printer" on page 26. Use cards that meet the
requirements for the printer. Refer to "Cards"
in the printer's Installation and
Administrator's Guide.
Solution
Color settings might not be optimal.
Adjust color settings. Refer to the
documentation for the image capture system,
"Color Printing" in the printer's Installation
and Administrator's Guide, and "Color
Adjustment Tab" in the XPS Card Printer
Driver User's Guide.Refer to the
documentation for the image capture system,
and "Color Printing" in the printer's
Installation and Administrator's Guide.
Load the print ribbon correctly. Refer to
"Replace the Print Ribbon"
Print only new cards. Refer to "Cards" in the
printer's Installation and Administrator's
Guide.
Contact your service provider for instructions
to install the printhead correctly.
"Clean the
on page 17.
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