The Printing Is Too Dark; The Monochrome Printing Has Flaws - Entrust EM1 User Manual

The printing is too dark

Problem
The card shows wrinkles
in darkly colored areas.
All color printing is darker
than intended.

The monochrome printing has flaws

Problem
Text has broken (partly
printed) characters.
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Probable Cause
The card includes very
dark areas.
The printhead is not
aligned correctly.
Color adjustment is too
dark. A change in the
card stock you use can
alter the appearance of
printed cards.
Probable Cause
The monochrome (K)
power setting is balanced
to print both fine text
and bar codes.
The text is formatted to
print with color, and the
card is being printed with
monochrome ribbon.
Solution
Change the design to use smaller areas of
dark color.
Contact your service provider.
Change the color adjustment settings. Refer
to "Color Printing" in the printer's Installation
and Administrator's Guide, and "Color
Adjustment Tab" in the XPS Card Printer
Driver User's Guide.Refer to "Color Printing"
in the printer's Installation and
Administrator's Guide.
Solution
If the card does not include a bar code,
increase the monochrome intensity. If the
card includes fine text and bar codes, change
the text to improve printing. Refer to
"Monochrome Printing" in the printer's
Installation and Administrator's Guide.
Contact your service provider. Format text to
print black so that the text is not dithered.
Troubleshooting