121: Print Ribbon Not Identified; 122: Magstripe Format Problem; 123: Insert New Card Side 1 Up; 124: Insert Same Card Side 2 Up - Entrust EM1 User Manual

Direct to card printers
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121: Print ribbon not identified

The printer cannot use the ribbon installed. The card will be canceled.
Use ribbon designed for this printer.
Press the U
SER
message.
H
& T
INTS
IPS
Ask your dealer or authorized reseller for a replacement ribbon.

122: Magstripe format problem

The magnetic stripe data sent does not match the format set in the printer. The card will be
canceled.
Press the User button on the printer to clear the message. Or, click OK in the Card Printer Driver
message.

123: Insert new card side 1 up

1.
Insert a new card in the printer with side 1 facing up.
2.
If the card is not immediately picked, press the printer's U
3.
If the card is not immediately picked, press the printer's U
Click Cancel in the Card Printer Driver message to cancel the card.

124: Insert same card side 2 up

1.
Take the card from the printer.
2.
Turn the card over end to end so side 2 is facing up.
3.
Insert the card in the printer.
4.
If the card is not immediately picked, press the printer's U
5.
If the card is not immediately picked, press the printer's U
Click Cancel in the Card Printer Driver message to cancel the card.
EM1, EM2 Card Printers User's Guide
button on the printer to clear the message. Or, click OK in the Card Printer Driver
button.
SER
button or click OK.
SER
button.
SER
button or click OK.
SER
59

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