User Manuals: Entrust Artista CR875 Issuance System

Manuals and User Guides for Entrust Artista CR875 Issuance System. We have 2 Entrust Artista CR875 Issuance System manuals available for free PDF download: Installation And Administrator's Manual, User Manual

Entrust Artista CR875 Installation And Administrator's Manual (150 pages)

Instant Inssuance System

Brand: Entrust | Category: Printer | Size: 5 MB

Table of Contents
5
Chapter 1: Printer Installation

11
- PC Requirements
  
  11
- Ethernet Requirements
  
  12
- Electrical Requirements
  
  12
- Site Requirements
  
  13
  - Printer Dimensions
    13
    
    Single-Hopper Printer
    13
    
    Multi-Hopper Printer
    14
  - Clearance Requirements
    15
    
    Single-Hopper Printer
    15
    
    Multi-Hopper Printer
    15
  - Operating Environment
    16
  - Storage Environment
    16
- Secure Printing Requirements
  
  17
- Install the Printer
  
  18
  - Unpack the Printer
    19
  - Secure the Printer (Optional)
    20
    
    Use the Optional Cable Lock
    20
    
    Use the Bolt-Down Openings
    21
- Install the Multi-Hopper
  
  23
- Plug in and Power on the Printer
  
  26
- Activate the Printer
  
  27
- Clean the Printer
  
  29
  - Single-Hopper Printer
    30
  - Multi-Hopper Printer
    30
  - Start the Cleaning Cycle
    31
- Install Supplies
  
  32
  - Install the Ink Ribbon
    32
  - Install the Cleaning Sleeve
    34
  - Install the Retransfer Film
    35
  - Load Cards
    37
    
    Single-Hopper Printer
    37
    
    Multi-Hopper Printer
    38
- Install a Large Output Hopper
  
  39
- Connect to the Printer
  
  41
- Set the Printer Network IP Address
  
  42
  - Set a Static IP Address
    42
  - Test the IP Address Using a Local Network
    45
- Print a Test Card
  
  48
- Set up Network Access
  
  49
- Verify Network Communication
  
  49
Chapter 2: Elements of Card Design

51
- Basic Card Design
  
  51
- Printing Design
  
  52
  - Color Printing
    52
    
    Color Management
    53
    
    Print Text in Color
    53
    
    Print Graphics in Color
    53
  - Monochrome Printing
    54
    
    Monochrome Printing with Full-Color Ribbon
    54
    
    Print Text in Monochrome
    54
  - Print Bar Codes
    55
    
    Bar Code Guidelines
    55
    
    Test Bar Codes
    56
    
    Card Design Changes that Affect Bar Codes
    56
  - Apply a Second Layer of Retransfer Film
    57
  - Non-Printing Areas
    58
    
    Standard Magnetic Stripe Non-Printing Area
    59
    
    Standard Smart Card Non-Printing Area
    59
    
    Custom Non-Printing Areas
    59
  - Card Layout
    60
    
    Image Size
    60
    
    Backgrounds
    61
    
    Image Placement
    61
- Magnetic Stripe Design
  
  62
  - Magnetic Stripe Data Formats
    62
    
    Three-Track Option (ISO/IAT)
    62
    
    Single-Track Option (JIS)
    63
  - Magnetic Stripe Coercivity
    64
- Smart Card Processing
  
  64
- Embossing and Indenting Design
  
  66
- Settings for Card Design in Printer Manager
  
  66
Chapter 3: Printer Manager

69
- Printer Manager
  
  69
  - Printer Manager User Access Levels
    70
    
    Webuser
    70
    
    Webadmin
    70
    
    Webservice
    70
  - Access Printer Manager
    71
  - Printer Manager Settings
    72
  - Print a Printer Manager Page
    72
- Use Printer Manager
  
  73
  - Status Menu
    74
  - Printer Setting Menu
    76
    
    Communication
    80
    
    Activitylog
    84
    
    Behavior
    86
    
    Vitalproductdata
    89
    
    Frontpanel
    90
    
    Print
    91
    
    Pick
    93
    
    Transport
    94
    
    Verttransport
    94
    
    Flipper
    95
    
    Barcodereader
    96
    
    Cardstock
    97
    
    Heatroller
    100
    
    Retransfer
    101
    
    Debower
    102
    
    Smartcard
    102
    
    Magstripegeneral
    103
    
    Magstripecustomtrack 1-3
    105
    
    Emboss
    107
    
    Multihopper
    108
    
    Manufacturing
    108
    
    Wifinetworkstationsetup
    108
    
    Wifimodes
    110
    
    Update Password
    112
    
    Set Job Queue State
    113
  - Troubleshooting Menu
    114
    
    SSA Test
    115
    
    Activity Log
    115
    
    Reset Log
    115
    
    Reset Counters
    115
    
    Printer Reset
    115
  - Embosser Menu
    116
    
    Audit Log
    116
    
    Reset Log
    116
  - Maintenance Menu
    117
    
    Cleaning
    117
    
    Updates
    119
  - Log out Menu
    119
Chapter 4: Supplies and Parts

121
- Printer Supplies
  
  122
  - Ink Ribbon
    122
  - Retransfer Film
    122
  - Supply Storage Guidelines
    123
- Cards
  
  124
  - Card Size
    124
  - Card Material
    124
  - Card Surface Finish
    124
    
    Card Irregularities
    124
    
    Card die Cutting
    125
  - Card Handling
    125
  - Card Storage
    126
- Cleaning Supplies
  
  126
- Replacement Parts
  
  127
  - Ink Ribbon Cartridge
    127
  - Retransfer Film Cartridge
    127
  - Cleaning Spindle
    127
- Optional Equipment
  
  127
  - Large Output Hopper
    127
  - Cable Lock
    127
- Cables and Power Supplies
  
  128
  - Data Cable
    128
  - Printer Power Supply
    128
  - Power Cords
    129
Appendix A: CE875 Instant Issuance System

131
- Introduction
  
  131
- Site Requirements
  
  132
  - System Dimensions
    132
    
    Multi-Hopper System
    133
  - Clearance Requirements
    134
    
    Single-Hopper System
    134
    
    Multi-Hopper System
    135
- Electrical Requirements
  
  135
- Unpack the Embosser
  
  136
- Remove Shipping Items
  
  137
- Secure the Embosser
  
  137
  - Use the Embosser Bolt-Down Openings
    138
  - Use the Embosser Cable Lock
    140
- Assemble the Printer and Embosser
  
  141
- Connect the Power Cords
  
  142
- Connect the System to the Network
  
  142
- Load Embosser Supplies
  
  143
  - Load the Indent Ribbon Cartridge
    143
  - Load the Topping Foil Cartridge
    145
- Power on the System
  
  146
- Embosser Supplies
  
  147
  - Indent Ribbon
    147
  - Topping Foil
    147
  - Embosser Supply Storage Guidelines
    148
- Embosser Replacement Parts
  
  149
  - Indent Ribbon Cartridge
    149
  - Topping Foil Cartridge
    149
  - Embosser Power Supply
    149
  - Power Cords
    149

Entrust Artista CR875 User Manual (122 pages)

Instant Inssuance System

Brand: Entrust | Category: Printer | Size: 4 MB

Table of Contents
7
Chapter 1: Introduction

13
- About this Manual
  
  13
- Intended Audience
  
  13
- Technical Support
  
  13
Chapter 2: About the Printer

15
- About the CR825 and CE875 Systems
  
  15
  - The Front and Right Side of the Printer
    16
    
    Single-Hopper Printer
    16
    
    Multi-Hopper Printer
    17
    
    Multi-Hopper Cartridge
    19
  - The Left Side of the Printer
    20
  - The Back of the Printer
    21
  - Inside the Printer
    22
- Printer Configuration Label
  
  24
- Multi-Hopper Configuration Label
  
  26
Chapter 3: Using the Printer

29
- Printer Overview
  
  29
  - Equipment
    29
  - Tasks and Users
    30
- Secure Encryption
  
  30
- Use the Front Panel
  
  31
  - Power Button
    31
  - Down Arrow, up Arrow, and Enter Key
    31
  - User Button and Light
    32
  - Ribbon Light
    33
  - Card Light
    33
- Use the LCD Panel Menus
  
  34
  - Retrieve the Printer's Network IP Address
    35
  - Print a Test Card
    38
  - Select a Card Stock
    39
  - Select a Color Mode
    40
- Load and Replace Supplies
  
  41
  - Load Cards
    41
    
    Single-Hopper Printer
    41
    
    Use the Exception Slot
    42
    
    Multi-Hopper Printer
    42
    
    Use the Multi-Hopper Exception Slide
    43
  - Replace the Ink Ribbon
    44
  - Replace the Cleaning Sleeve
    46
  - Replace the Retransfer Film
    48
Chapter 4: Print Cards

51
- Before You Begin
  
  51
- Print Cards from Instant Financial Issuance (Formerly Cardwizard) Software
  
  52
Chapter 5: System Maintenance

53
- Maintain the Printer
  
  53
- Printer Cleaning Schedule
  
  54
- Clean the Printer
  
  55
  - Use the Isopropanol Cleaning Card
    56
    
    Single-Hopper Printer
    56
    
    Multi-Hopper Printer
    57
    
    Run the Isopropanol Cleaning Card
    57
  - Use the Adhesive Cleaning Card
    59
    
    Single-Hopper Printer
    59
    
    Multi-Hopper Printer
    60
    
    Run the Adhesive Cleaning Card
    61
  - Prepare the Printer for Use
    62
- Clean the Printhead
  
  64
- Clean the Printhead Cam Rollers
  
  67
- Empty the Printer Reject Tray
  
  68
Chapter 6: Troubleshooting

69
- Locate a Problem Within the Card Production System
  
  70
- Locate a Problem with Basic Printer Functions
  
  71
- Installation Problems
  
  72
- Card Appearance
  
  73
  - Tools for Troubleshooting
    73
  - Something DID Not Print
    73
  - Print Quality Concerns
    74
- Magnetic Stripe Troubleshooting
  
  77
- Embosser Troubleshooting
  
  79
  - Indent Problems
    79
  - Topping Foil Problems
    79
- Advanced Troubleshooting Tools
  
  79
- Printer Card Jams
  
  80
- Repair a Broken Ink Ribbon or Retransfer Film
  
  84
- Messages and Conditions
  
  85
  - Messages on the Printer LCD
    85
    
    Printer Messages
    85
    
    Embosser Messages
    88
  - Messages from Printer Manager
    89
  - Other Messages
    89
- Respond to Messages
  
  89
  - Printer Messages
    90
    
    Close and Lock Doors
    90
    
    100: Request Not Supported
    90
    
    103: Printer Problem
    90
    
    104: Critical Problem
    90
    
    105: Magstripe Data Error
    91
    
    106: Magstripe Data Not Found
    91
    
    107: Magstripe Read Data Error
    91
    
    108: Magstripe Read no Data
    92
    
    111: Card Not Picked
    92
    
    112: Card Hopper Empty
    92
    
    113: Close Cover to Continue
    92
    
    114: Cover Opened During Job
    93
    
    116: Magstripe Not Available
    93
    
    117: Reader Not Available
    93
    
    120: User Paused the Printer
    94
    
    122: Magstripe Format Problem
    94
    
    149: Option Not Installed
    94
    
    150: Print While Unlocked
    94
    
    151: Failed to Lock
    95
    
    153: Insert same Card Side 2 up
    95
    
    166: C2 Supply out or Missing
    95
    
    167: C2 Supply Not Identified
    96
    
    168: C2 Supply Not Supported
    96
    
    170: Insert New Card Side 1 up
    96
    
    171: Insert same Card Side 1 up
    96
    
    172: Insert Cleaning Card
    96
    
    173: Improper Shutdown
    96
    
    175: C2 Supply Error
    97
    
    222: Firmware Version Mismatch
    98
    
    228: C1 Printhead Error
    98
    
    229: C2 Heat Sensor Error
    98
    
    230: C2 Heater Error
    98
    
    231: C2 Heated Roller Motion Error
    99
    
    232: Retransfer Debow Error
    99
    
    233: Smart Card Contact Fail
    99
    
    234: K1 Transport Card Jam
    99
    
    235: K2 Transport Card Jam
    100
  - 237: C1 Supply out or Missing
    100
  - 238: C1 Supply Not Identified
    101
  - 239: C1 Supply Not Supported
    101
  - 241: C1 Supply Type Error
    101
  - 242: RT1 Reject Tray Full
    102
  - 243: Card Lost
    102
  - 245: Configuration Error
    102
  - 275: Multi-Hopper Error
    102
  - 276: Multi-Hopper Card Jam
    102
  - 277: Multi-Hopper Pick Error
    103
  - 278: Insert Cleaning Card in H2
    103
  - Embosser Messages
    104
    
    125: Emboss Critical Error
    104
    
    126: Emboss Format Error
    104
    
    127: Emboss Transport Error
    104
    
    128: Embosser Card Jam
    104
    
    129: Embosser Topper Jam
    105
    
    130: Embosser Card Entry Jam
    105
    
    131: Embosser Card Exit Jam
    105
    
    132: Embosser Card Stack Full
    105
    
    133: Embosser Card Reject Full
    106
    
    135: Indent Ribbon Supplies out
    106
    
    136: Indent Ribbon Break
    106
    
    137: Embosser Wheel Error
    106
    
    138: Embosser Indent Error
    107
    
    139: Lost Card, Open Emboss Cover
    107
    
    140: Embosser Not Available
    107
    
    141: Close Emboss Cover
    107
    
    142: Emboss Cover Error
    107
    
    143: Topping Foil Problem
    108
    
    144: Topping Foil out
    108
    
    145: Topping Foil Type Problem
    108
    
    146: Topping Foil Support Err
    108
    
    147: Topping Foil no Tag Found
    108
  - Driver-Only Message
    109
    
    518: Unable to Print
    109
Appendix A: CE875 Instant Issuance System

111
- About the Embosser
  
  111
- Outside the Embosser
  
  112
  - Embosser Top, Front, and Right Side
    112
  - Embosser Back and Left Side
    113
- Inside the Embosser
  
  114
- Embosser Configuration Label
  
  115
- Load Embosser Supplies
  
  116
  - Load the Indent Ribbon Cartridge
    116
  - Load the Topping Foil Cartridge
    118
- Empty the Embosser Reject Tray
  
  119
- Clear an Embosser Card Jam
  
  120
- Repair Broken Indent Ribbon or Topping Foil
  
  121

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User Manuals: Entrust Artista CR875 Issuance System

Entrust Artista CR875 Installation And Administrator's Manual (150 pages)

Table of Contents

Chapter 1: Printer Installation

PC Requirements

Ethernet Requirements

Electrical Requirements

Site Requirements

Secure Printing Requirements

Install the Printer

Install the Multi-Hopper

Plug in and Power on the Printer

Activate the Printer

Clean the Printer

Install Supplies

Install a Large Output Hopper

Connect to the Printer

Set the Printer Network IP Address

Print a Test Card

Set up Network Access

Verify Network Communication

Chapter 2: Elements of Card Design

Basic Card Design

Printing Design

Magnetic Stripe Design

Smart Card Processing

Embossing and Indenting Design

Settings for Card Design in Printer Manager

Chapter 3: Printer Manager

Printer Manager

Use Printer Manager

Chapter 4: Supplies and Parts

Printer Supplies

Cards

Cleaning Supplies

Replacement Parts

Optional Equipment

Cables and Power Supplies

Appendix A: CE875 Instant Issuance System

Introduction

Site Requirements

Electrical Requirements

Unpack the Embosser

Remove Shipping Items

Secure the Embosser

Assemble the Printer and Embosser

Connect the Power Cords

Connect the System to the Network

Load Embosser Supplies

Power on the System

Embosser Supplies

Embosser Replacement Parts

Entrust Artista CR875 User Manual (122 pages)

Table of Contents

Chapter 1: Introduction

About this Manual

Intended Audience

Technical Support

Chapter 2: About the Printer

About the CR825 and CE875 Systems

Printer Configuration Label

Multi-Hopper Configuration Label

Chapter 3: Using the Printer

Printer Overview

Secure Encryption

Use the Front Panel

Use the LCD Panel Menus

Load and Replace Supplies

Chapter 4: Print Cards

Before You Begin

Print Cards from Instant Financial Issuance (Formerly Cardwizard) Software

Chapter 5: System Maintenance

Maintain the Printer

Printer Cleaning Schedule

Clean the Printer

Clean the Printhead

Clean the Printhead Cam Rollers

Empty the Printer Reject Tray

Chapter 6: Troubleshooting

Locate a Problem Within the Card Production System