Related Manuals for Entrust Sigma DS1
Summary of Contents for Entrust Sigma DS1
- Page 1 Installation and Administrator’s Guide Sigma DS1, DS2, and DS3 Direct to Card Printers January 2021 528062-001, Rev B...
- Page 2 Trademark Acknowledgments Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/or service marks of the Entrust Corporation in the United States and other countries. Datacard is a registered trademark and service mark of Entrust Corporation in the United States and other countries.
- Page 3 Revision Log Revision Date Description of Changes Beta April 2020 Beta release of this document August 2020 First release of this document January 2021 Updated document with new printer features.
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Page 5: Table Of Contents
Contents Chapter 1: Printer Installation ..........1 PC Requirements. - Page 6 Use OpenCard Data Format........... . . 29 Chapter 2: Elements of Card Design .
- Page 7 Chapter 3: Supplies and Parts ..........49 Print Ribbon .
- Page 8 viii...
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Page 9: Chapter 1: Printer Installation
A USB 3.0, Ethernet, Wi-Fi, or Cloud connection. ID software or other software to design the card and organize the data to print on each card. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 10: Ethernet Requirements
Ethernet Requirements You can connect multiple network printers to one PC. The maximum number of printers depends on the capacity of the network to deliver data to the printer. The following components are required to install a printer on a network: An Ethernet network that uses the TCP/IP protocol and can run at one of the following: ... -
Page 11: Site Requirements
Printer Dimensions The external printer dimensions are shown in the following illustrations. Single-Hopper Printer 9.0 in 229 mm 17.4 in 442 mm 8.9 in 226 mm Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 12: Multi-Hopper Printer
Multi-Hopper Printer 16.2 in 411 mm 23.0 in 585 mm 13.4 in 340 mm Printer Installation... -
Page 13: Clearance Requirements
107 mm 21.9 in 556 mm 13.1 in 333 mm Options, such as additional components, change the dimensions of the printer. Additional clearance is required when using these options. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 14: Multi-Hopper Printer
Multi-Hopper Printer 5.6 in 11.2 in 142.9 mm 284 mm 7.1 in 181 mm 9.0 in 229 mm 4.2 in 108 mm 6.1 in 28.6 in 155 mm 729 mm 19.0 in 482 mm Operating Environment Use the following guidelines when operating the printer: Operating temperature 60°–95°... -
Page 15: Secure Printing Requirements
To change the TLS encryption version requires Service access. Contact your system administrator or your service provider. If your card production site requires secure printing, use the following: An Entrust Sigma DS1, DS2, or DS3 card printer with secure printing (DPCL2Secure) enabled and both DPCL and DPCL2 disabled. -
Page 16: Set Up The Printer
Set Up the Printer Use the information in the following sections to set up the printer to print cards. Unpack the Printer Remove the accessories tray and printer from the shipping carton. The accessories tray holds the printer power supply and power cord, a print ribbon, keys (for locking printers), cleaning swabs, USB-C Cable and a USB flash drive. -
Page 17: Secure The Printer (Optional)
The length of the screws you need depends on the thickness of the mounting surface. The screw length is the surface thickness + 0.75 inch (20 mm). Two M6 washers, purchased separately. 1/4-inch (7 mm) drill bit. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... - Page 18 Drill two holes in the mounting surface following the dimensions and requirements shown in the following figure. A paper template (part no. 528119-001) that you can place on the mounting surface to help identify the hole locations also is available. Printer Installation...
- Page 19 If your system includes the optional laminator, you can secure the laminator to a mounting surface. Refer to the Laminator Upgrade Installation Instructions that are shipped with the CLM laminator. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide...
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Page 20: Load Cards
Load Cards If you plan to insert cards through the exception slot, make sure that blank cards are available near the printer. Handle cards by the edges only, or wear approved card inspection gloves. Cards can stick together. Slide or fan the cards to separate the edges before placing them in ... - Page 21 If any of the locks are left in the unlock position, the printer issues an error. You must unlock and re-lock all locks to clear the error and place the printer in Ready status. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide...
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Page 22: Install The Print Ribbon
Install the Print Ribbon Depending on the printer model, the print ribbon is available as a replaceable roll that you install on the print ribbon cartridge, or a prefilled print ribbon cassette. Load the Print Ribbon Cartridge The print ribbon cartridge ships inside the printer. Pull up the cover latch handle and open the printer cover. -
Page 23: Install The Prefilled Print Ribbon Cassette
Position the ribbon cassette in the guides. Close the printer cover. Press down on the ridges on the front of the cover to make sure that is latches completely. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 24: Prepare The Printer To Print Rewritable Cards
Prepare the Printer to Print Rewritable Cards The printer must be configured for rewritable card printing and the print ribbon removed from the ribbon cartridge to print on rewritable cards. Open the printer cover and remove the print ribbon cartridge. Remove the print ribbon from the cartridge and set it aside. -
Page 25: Connect The Printer To A Computer
Connect one end of the Ethernet cable to the network connection port on the printer. Connect the other end to a network port. Follow the instructions in the QuickInstaller to complete the installation. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 26: Plug In And Power On The Printer
Plug in and Power On the Printer Connect the printer power supply to the printer. Connect the power cord to the power supply. Connect the power cord to the facility power source. button on the front of the printer. The front panel LCD displays Ready when Press the P OWER the printer is powered on and ready to print cards. -
Page 27: Use The Front Panel
Scan the QR code on the printer front panel with a mobile device when the printer IP address is displayed (refer to the printer’s User’s Guide for more information). Double-click the Printer Dashboard icon on the computer desktop. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... - Page 28 The first time you start the Printer Dashboard, you must set up an administrator account to sign in to the dashboard. The administrator then can set up user accounts for all users who require access to the Printer Dashboard. Do the following to set up the administrator account. Display the Printer Dashboard sign in window.
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Page 29: Set The Printer Network Ip Address
A static IP address does not change when the printer is powered off. Some sites may require that the printer has the same IP address at all times. Refer to “Set a Static IPv4 Address” page Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 30: Set A Static Ipv4 Address
Set a Static IPv4 Address The default communications method is DHCP (Dynamic Host Configuration Protocol). If you need to assign a static IP address, you can use the front panel to change the address method and enter the address information. You can set a static IP address on a printer even if it is not connected to the network. - Page 31 Press E . Then, press the U button to return the printer to Ready. NTER Power off and restart the printer to verify that the static IP address is correct. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide...
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Page 32: Use Ipv6 Addressing
Use IPv6 Addressing The expanded address space provided by IPv6 is becoming increasingly common in network environments. A printer on an IPv6 network can be configured to use one or more of the following methods, depending on how the network is set up: Link Local IPv6 address: The printer and PC clients are restricted to the same subnet. - Page 33 If you enabled DHCPv6 or SLAAC, the printer automatically obtains one or more IP addresses. If you want to enter a manual IP address, refer to “Set a Manual IPv6 Address” page Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide...
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Page 34: Set A Manual Ipv6 Address
Set a Manual IPv6 Address If you want the printer to keep the same IPv6 address at all times, you can enter a manual address using the Configuration menu. (This is similar to setting a static IPv4 address.) You also can enter the IPv6 address using the Printer Dashboard. If you launch the Printer Dashboard from a browser window, you must use an IPv4 address before you can set the IPv6 address. -
Page 35: Run A Ssa Test Card
The start sentinel for magnetic stripe encoding must be adjusted after installing the multi-hopper to prevent magnetic stripe read/write errors. Perform the adjustment by running a magnetic strip card using the SSA test. Load Card in Hopper 1 Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... - Page 36 Begin with the printer in Ready status. Press the User button. Suspended displays on line 1 of the LCD panel. Press Enter to enter the menu system. Maintenance displays on line 3. Press the down arrow until Configuration displays on line 3. Press Enter to enter the Configuration menu.
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Page 37: Configure Logical Hoppers
The OpenCard Data Format option is not supported by the Card Printer Driver. When OpenCard is enabled, the Card Printer Driver cannot be used to communicate with the printer. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... - Page 38 Printer Installation...
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Page 39: Chapter 2: Elements Of Card Design
Printed Topcoat Optional ultraviolet (UV) printing for Smart Card Chip enhanced security. Photo Bar Code Optional luster (L) printing that provides color-shifting iridescent printing to enhance card appearance. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 40: Printing Design
Printing Design Printing design includes color and monochrome printing, bar code printing, non-printing areas, and card layout. Color Printing Color print ribbon is available in full-panel and short-panel styles. Full-Panel Ribbon Full-panel color printing uses a print ribbon with three Full-panel YMCKT Ribbon color panels: Y (yellow), M (magenta), and C (cyan). -
Page 41: Short-Panel Color Print Ribbon
The printer can print text in any color. Small characters are likely to be more readable if they use a sans-serif font formatted as black and printed with the black (K) panel. Refer to “Print Text in Monochrome” page 35. The printer supports 4-point or larger text. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 42: Print Graphics In Color
Print Graphics in Color The printer produces full-color images from most types of graphics. It can use BMP, JPEG, TIFF, and PNG file formats for photos and logos. Vector graphics, such as WMF and SVG files, have components such as shapes with lines and fills. Components defined as black normally print with the K panel. -
Page 43: Monochrome Ribbon
The Card Printer Driver allows you to specify a custom print resolution of 300x600 or 300x1200, which also may increase the legibility of smaller font sizes. Refer to the XPS Card Printer Driver User’s Guide for more information. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 44: Print Bar Codes
Print Bar Codes Bar code design follows a set of standards based on the type of bar code produced. Bar codes contain a series of black lines (bars) separated by white areas (spaces). Each character of encoded data is represented by a set of bars and spaces. A bar code standard specifies the number and width of bars and spaces needed to encode a character. -
Page 45: Test Bar Codes
Use the same bar code readers as users have, and test each card multiple times to simulate any wear the card might experience. Also test multiple cards. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 46: Card Design Changes That Affect Bar Codes
Card Design Changes That Affect Bar Codes If you make substantial changes to the way you produce cards, review your setup tasks to make sure that cards continue to have the quality you require. Changes that can affect bar codes include: Purchasing a new brand of card stock, which can change the color of some images. -
Page 47: Apply Topcoat
The dimensions shown in the following sections are examples to help you determine the non- printing area. The actual dimensions can vary depending on the card stock you use. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 48: Standard Magnetic Stripe Non-Printing Area
Standard Magnetic Stripe Non-Printing Area The magnetic stripe typically is located on the back of the card. The following table shows the standard measurements for magnetic stripes. Use these values if you need to define a non-printing area. The non-print blocking area must extend outside the magnetic stripe by 0.05 in (1.27 mm), indicated by the dotted lines. -
Page 49: Card Layout
Maintain a margin between printing and card features, such as a signature panel, magnetic stripe, or smart card chip. For best results, do not print closer than 0.05 inch (1.27 mm) from those features. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 50: Backgrounds
Backgrounds Use the following suggestions to help you select a background for a professional-looking card. For best results, make sure that the background design does not emphasize the location of card features, such as embedded electronics. Consider using a white background for the card to achieve consistent professional results. ... -
Page 51: Magnetic Stripe Design
TTS (Thrift Third Standard) The maximum number of characters for TTS format is 104 characters. Numeric characters (0–9) and the following special characters are allowed: : ; < = > Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 52: Single-Track Option (Jis)
Single-Track Option (JIS) The default data format for a single-track magnetic stripe module is the JIS (Japanese Industrial Standard) Type II format. The maximum number of characters for the JIS format is 69 characters. These characters can include spaces, numeric characters (0–9), uppercase alphabetic characters (A–Z), lowercase alphabetic characters (a–z), and the following special characters: ! "... -
Page 53: Magnetic Stripe Coercivity
A card production application that is designed to work with the printer and the smart card application Smart cards that work with the reader in the printer Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 54: Smart Card Codes On The Printer Label
Smart Card Codes on the Printer Label The configuration label includes codes that identify the type and model of the smart card module installed in the printer. The following table lists the codes used on the configuration label. Code on Label Type of Smart Card Module Integrator Contactless OMNIKEY HID, Loosely Coupled, Contactless... -
Page 55: Settings For Card Design In The Printer Dashboard
Service providers can use the information in the log file to troubleshoot and relay information when troubleshooting card processing issues. Refer to the Printer Dashboard Help for more information. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... - Page 56 Elements of Card Design...
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Page 57: Chapter 3: Supplies And Parts
Print Ribbon page 50 Cards page 53 Cleaning Supplies page 56 Replacement Parts and Optional Equipment page 56 Cables and Power Supplies page 57 Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 58: Print Ribbon
Print Ribbon Depending on the printer model, print ribbon is available in one of the following formats: A replaceable roll that you install on the print ribbon cartridge. The ribbon kit includes the print ribbon, a cleaning card, and a replaceable cleaning roller. For best results, run a cleaning card and replace the cleaning roller with each new print ribbon. -
Page 59: Color Print Ribbon Kits
The printer applies black and two topcoat panels on the same side of the card. The KTT ribbon type is not supported in OpenCard-enabled systems. It uses only one T panel, instead of both. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 60: Ribbon Saver
Continuous black (K ribbon), up to 1500 images per ribbon Continuous dark blue, up to 1500 images per ribbon Continuous white, up to 1500 images per ribbon Continuous red, up to 1500 images per ribbon Continuous green, up to 1500 images per ribbon ... -
Page 61: Cards
0.20 in maximum (5.5 mm) the cards are loaded in the printer. If the maximum card has a magnetic stripe, the card cannot be punched anywhere in the stripe. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 62: New Cards For Color Printing
New Cards for Color Printing The printer is designed to print on new card stock. If you print on cards twice, be careful to avoid getting dirt, fingerprints, or other contaminants on cards before the second printing. Previous printing can interfere with printing and result in cards that do not have the appearance you want. Printing on cards that previously have been issued might introduce substances that interfere with card printing or damage the printer. -
Page 63: Card Quality Guidelines
Cards must be at room temperature when they are used. If cards are stored in a cooler environment than the printer, allow them to reach room temperature before you use them. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 64: Cleaning Supplies
Cleaning Supplies All print ribbon kits include a cleaning card. Ribbon kits with a replaceable print ribbon also include a replaceable cleaning roller. For best results, keep additional cleaning supplies on hand. The following additional cleaning supplies are available: Supply Description Isopropanol cleaning Pack of 10 double-sided, isopropanol-coated cleaning cards... -
Page 65: Cables And Power Supplies
Printer Power Supply The printer power supply is rated as follows: Input: 110–V240V, 50–V60Hz, 1.5A Output: 24V, 3.0A, 72W It is self-adjusting within the rated input voltage. Sigma DS1, DS2, and DS3 Card Printers Installation and Administrator’s Guide... -
Page 66: Power Cords
Power Cords The power cords connect the power supplies for the printer, and any attached component, to the facility power. Be sure to use power cords that ground to the facility power source. The following country-specific power cords are available: USA Power cord ...
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