EM Direct to Card Printer Contents The EM Direct to Card Printer ................. 3 Front Panel ....................3 Load Cards in the Hopper ................4 Use the Exception Slot ..................4 Load the Print Ribbon Cartridge ..............5 Install the Prefilled Ribbon Cassette ..............6 Empty the Reject Tray ..................
User Reference Guide The EM Direct to Card Printer A = Printer Cover H = Reject Tray B = Cover Latch Handle I = Printhead C = Cover Ridges J = Manual Advance Knob D = Input Hopper K = Ribbon Cartridge or Cassette E = Exception Slot F = Front Panel G = Output Hopper...
User Reference Guide Load the Print Ribbon Cartridge 1. Open the printer cover and remove the print ribbon cartridge. 2. Remove the used ribbon spools and cleaning roller and discard them. 3. Load the print ribbon. 4. Turn the take-up spool counterclockwise. 5.
EM Direct to Card Printer Install the Prefilled Ribbon Cassette 1. Open the printer cover and remove the used print ribbon cassette. Discard the cassette. 2. Remove the print ribbon cassette from its package. The cassette is shipped in a closed position. 3.
EM Direct to Card Printer Common Driver Messages Error Message Refer to: 110: Print ribbon “Load the Print Ribbon Cartridge” on page 5 out or missing “Install the Prefilled Ribbon Cassette” on page 6 112: Card hopper “Load Cards in a Single-Hopper Printer” on page 4 empty “Use the Exception Slot”...
User Reference Guide Clean the Printer If the printer has locks, unlock the printer and input hopper. 1. Open the printer cover and remove the print ribbon cartridge or cassette. Close the cover. 2. Open the input hopper cover and remove any unprinted cards. 3.
EM Direct to Card Printer Run the Cleaning Card Access Printer Dashboard and click Cleaning Card. Refer to the Printer’s Installation and Administrators Guide on accessing Printer Dashboard. Remove the cleaning card from the output hopper and discard it. Replace the print ribbon cartridge or the cassette in the printer, and the cards in the input hopper.
User Reference Guide Clean the Printhead Clean the printhead in the following situations: • There are unprinted lines on the finished card. This usually indicates dirt or contaminants on the printhead. • The printhead is touched accidentally. Oils from hands can affect print quality and damage the printhead.
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Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/or service marks, and Datacard is a registered trademark and service mark, of the Entrust Corporation in the United States and other countries. All other trademarks are the property of their respective owners.
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