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Entrust CR825 Quick Install Manual

Retransfer card printer
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Quick Install Guide
CR825™ Retransfer Card
Printer
December 2020
527749-001EN, Rev H

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Summary of Contents for Entrust CR825

  • Page 1 Quick Install Guide CR825™ Retransfer Card Printer December 2020 527749-001EN, Rev H...
  • Page 2 WARNING: This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. WARNING: This product can expose you to chemicals including Di(2-ethylhexyl)phthalate (DEHP), which is known to the State of California to cause cancer, and Di(2-ethylhexyl)phthalate (DEHP) and Butyl benzyl phthalate (BBP), which are known to the State of California to cause birth defects or other reproductive harm.

  • Page 3: Unpack The Printer

    Quick Install Guide For detailed installation instructions, refer to the CR825 and CE875 Instant Issuance System Installation and Administrator’s Guide. Unpack the Printer Lift printer from the sides only 527749-001_H...

  • Page 4: Secure The Printer (Optional)

    CR825 Instant Issuance System Secure the Printer (Optional) 527749-001_H...
  • Page 5 Quick Install Guide Install the Optional Multi-Hopper 1. Unpack the multi-hopper 527749-001_H...
  • Page 6 CR825 Instant Issuance System Install the Optional Multi-Hopper (cont.) 2. Prepare the multi-hopper Restraining Pins Multi-Hopper Bottom Multi-Hopper Top Save the restraining pins after removing them from the multi- hopper. They are required if you need to repackage and return the multi-hopper for service.
  • Page 7 Quick Install Guide Install the Optional Multi-Hopper (cont.) 3. Assemble the multi-hopper printer Multi-Hopper Back Multi-Hopper Attachment Hooks Hopper Attachment Slots 1 in. 25.4 mm 527749-001_H...

  • Page 8: Plug In And Power On The Printer

    CR825 Instant Issuance System Plug In and Power On the Printer The printer may or may not require activation. • If Print job queue is deactivated • If Ready displays on the LCD displays on the LCD panel, panel, continue with “Clean the...

  • Page 9: Activate The Printer

    Quick Install Guide Activate the Printer Serial Number Call 1-800-328-3996 for the activation code. 527749-001_H...
  • Page 10 CR825 Instant Issuance System Activate the Printer (cont.) Press until correct digit displays Repeat 6 & 7 for each digit 527749-001_H...

  • Page 11: Clean The Printer

    Quick Install Guide Clean the Printer Remove the isopropanol cleaning card from the ink ribbon package. Continue with: Isopropanol “Single-Hopper Printer” –OR– Cleaning Card “Multi-Hopper Printer” on page 10 Single-Hopper Printer Remove the cleaning card from its package. Isopropanol Cleaning Card Load the cleaning card in the input hopper.
  • Page 12 CR825 Instant Issuance System Clean the Printer (cont.) Multi-Hopper Printer Remove the cleaning card from its package. Isopropanol Cleaning Card 1. Pull out the multi-hopper exception slide and insert the cleaning card. 2. Push in the exception slide. If the cleaning card appears bowed, insert it as shown.
  • Page 13 Quick Install Guide Clean the Printer (cont.) Start the Cleaning Cycle 527749-001_H...

  • Page 14: Install The Ink Ribbon

    CR825 Instant Issuance System Install the Ink Ribbon 527749-001_H...
  • Page 15 Quick Install Guide Install the Ink Ribbon (cont.) Click Click 527749-001_H...

  • Page 16: Install The Cleaning Sleeve

    CR825 Instant Issuance System Install the Cleaning Sleeve 527749-001_H...
  • Page 17 Quick Install Guide Install the Cleaning Sleeve (cont.) 527749-001_H...
  • Page 18 CR825 Instant Issuance System Install the Retransfer Film Click 527749-001_H...
  • Page 19 Quick Install Guide Install the Retransfer Film (cont.) Click 527749-001_H...
  • Page 20 CR825 Instant Issuance System Store the User Reference Guide 527749-001_H...

  • Page 21: Load Cards

    Quick Install Guide Load Cards “Single-Hopper Printer” “Multi-Hopper Printer” on page 20 Single-Hopper Printer 527749-001_H...
  • Page 22 CR825 Instant Issuance System Load Cards (cont.) Multi-Hopper Printer 1. Unlock the multi-hopper lock. 2. Slide the lock bar release button (B1) to the left. 3. Rotate a lock bar to the left. 527749-001_H...
  • Page 23 Quick Install Guide Load Cards (cont.) 4. Press the cartridge release button at the top of the cartridge and open the cartridge door. 5. Lift the card weight to the top of the cartridge and pull it forward until it locks in position. 6.
  • Page 24 CR825 Instant Issuance System Connect the Network Data Cable 527749-001_H...

  • Page 25: Set A Static Ip Address

    Quick Install Guide Set a Static IP Address IP Address _____________________________________ Subnet Mask __________________________________ Gateway Address _______________________________ 527749-001_H...
  • Page 26 CR825 Instant Issuance System Set a Static IP Address (cont.) Press until correct digit displays Press until correct digit displays Repeat 14 & 15 for each section Repeat 10 & 11 for each section 527749-001_H...
  • Page 27 Quick Install Guide Set a Static IP Address (cont.) Press until correct digit displays Repeat 18 & 19 for each section Press the Power button to power off the printer. Restart the printer and verify that the static IP address is correct. 527749-001_H...
  • Page 28 CR825 Instant Issuance System Print a Test Card (Optional) 527749-001_H...

  • Page 29: Next Steps

    Quick Install Guide Next Steps Refer to the printer’s Installation and Administrator’s Guide for • complete installation instructions. • Define the printer to CardWizard Administrator. Refer to the CardWizard Issuance Software and Card Printer Setup Guide. • Refer to your CardWizard documentation for complete infor- mation about using CardWizard software.
  • Page 30 CR825 Instant Issuance System Notes 527749-001_H...
  • Page 31 Quick Install Guide Notes 527749-001_H...
  • Page 32 Entrust, Sigma and the hexagon design are trademarks, registered trademarks and/or service marks, and Datacard is a registered trademark and service mark, of the Entrust Corporation in the United States and other countries. All other trademarks are the property of their respective owners.

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