Nortel T1/SMDI Configuration Manual page 147

February 2008
8 Verify that all voice channels are in Idle state.
9 In CallPilot Manager, click Maintenance
Result: The Channel Monitor appears.
10 Select the whole system and stop all channels.
11 Select and start the same number of call channels as voice channels that
you have started. For example, if you have started 8 voice channels,
then start 8 call channels.
12 On the CallPilot server desktop, click Start
System Utilities
Result: The CallPilot System Monitor window appears. By default, the
Channel Monitor tab appears on top.
13 Observe the System Monitor window and verify that all the required
multimedia (DSP) and call channels are in Idle state, and that all other
channels are Off Duty (out of service).
14 Use a telephone to dial the service DN that you entered in the SDN table
for Voice Messaging.
15 Verify that CallPilot answers the call and that the CallPilot greeting plays.
16 Observe the System Monitor and record which call channel and which
voice channel changes to Active state.
17 Hang up the telephone.
18 Repeat steps 14 to 17 until all the selected voice and call channels are
tested.
Note: If the calls are not cycling through all voice and call channels, then
stop the tested voice and call channels. The next call is forced to move to
the untested voice and call channels. When you stop the channels, there
can be a short delay before the channels go to Off Duty state, because
stopped channels go to a one-minute standby mode to be ready for the
next call.
19 Stop the voice and call channels that have been tested. Then repeat
steps 5 to 18 until all voice channels and the same number of call
channels are tested.
T1/SMDI and CallPilot Server Configuration
➝
System Monitor.
Testing the CallPilot installation
➝
Channel Monitor.
➝
Programs
➝ ➝
CallPilot
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