Warranty Information - High End Systems MMS100 User Manual

Warranty Information

Limited Warranty
Unless otherwise stated, your product (excluding the lamp) is covered by a one year parts and labor limited warranty. The
lamp warranty for Christie projectors is 120 days or 500 hours whatever comes first. It is the owner's responsibility to
furnish receipts or invoices for verification of purchase, date, and dealer or distributor. If purchase date cannot be
provided, date of manufacture will be used to determine warranty period.
Returning an Item Under Warranty for Repair
It is necessary to obtain a Return Material Authorization (RMA) number from your dealer or point of purchase BEFORE
any units are returned for repair. The manufacturer will make the final determination as to whether or not the unit is
covered by warranty.
Any Product unit or parts returned to High End Systems must be packaged in a suitable manner to ensure the protection
of such Product unit or parts, and such package shall be clearly and prominently marked to indicate that the package
contains returned Product units or parts and with an RMA number. Accompany all returned Product units or parts with a
written explanation of the alleged problem or malfunction. Ship returned Product units or parts to: 2105 Gracy Farms
Lane, Austin, TX 78758 USA.
Note:Freight Damage Claims are invalid for fixtures shipped in non-factory boxes and packing materials.
Freight
All shipping will be paid by the purchaser. Items under warranty shall have return shipping paid by the manufacturer only
in the Continental United States. Under no circumstances will freight collect shipments be accepted. Prepaid shipping
does not include rush expediting such as air freight. Air freight can be sent customer collect in the continental United
States.
REPAIR OR REPLACEMENT AS PROVIDED FOR UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER OTHER THAN THE LIMITED WARRANTY STATED ABOVE. HIGH END SYSTEMS, INC. MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCT, AND HIGH END SPECIFICALLY
DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HIGH END
SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGE, INCLUDING LOST
PROFITS, SUSTAINED OR INCURRED IN CONNECTION WITH ANY PRODUCT OR CAUSED BY PRODUCT
DEFECTS OR THE PARTIAL OR TOTAL FAILURE OF ANY PRODUCT REGARDLESS OF THE FORM OF ACTION,
WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER
OR NOT SUCH DAMAGE WAS FORESEEN OR UNFORESEEN.
Warranty is void if the product is misused, damaged, modified in any way, or for unauthorized repairs or parts. This
warranty gives you specific legal rights, and you may also have other rights specific to your locality.