Agilent Technologies InfinityLab LC Series User Manual page 204

7 Error Information
Vialsampler Error Messages
Missing vial errors
Error ID: 34305, 34306
•
•
The gripper failed to detect any vial in the specified position of the vial tray.
Probable cause
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Agilent InfinityLab LC Series Vialsamplers User Manual
Error ID: 34305 → Missing vial
Error ID: 34306 → No wash vial
Missing vial
Unsuitable vial type
Broken gripper
Misaligned gripper arm
Potential hardware error
Suggested actions
• Verify the presence of a suitable vial in the
position specified in the method or
sequence.
• If an injector program or purification method
is used, verify that there is no controversial
information specified there.
• Rerun the method/sequence and observe if
the problem persists.
Verify that the vials and caps used by the method
comply with the requirements from Agilent.
Verify the correct functioning of the gripper by
using the Gripper Verification tool. Replace the
gripper if needed.
Verify the correct functioning of the gripper arm
by using the Gripper Verification and Injector
Steps tools. If the gripper arm appears to be out
of alignment, contact Agilent for more informa-
tion.
Please contact your Agilent service representa-
tive.
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