Agilent Technologies InfinityLab LC Series User Manual page 202

7 Error Information
Vialsampler Error Messages
Metering home failed
Error ID: 34224
The home position of the metering plunger is not found or the plunger is unable
to move.
Probable cause
1
2
Automatic Referencing procedure failed
Error ID: 34225
The execution of the Automatic Referencing procedure was aborted by the
system due to an unexpected error.
Probable cause
1
2
Agilent InfinityLab LC Series Vialsamplers User Manual
Blockage in the flow path.
Potential hardware error
Potential hardware error
Physical blockage
Suggested actions
Check if there is a significant pressure difference
(> 10 – 15 bar) between the mainpass and the
bypass position of the injection valve. If yes, sys-
tematically replace the components of the main-
pass: Needle seat, Needle, Rotor seal, Sample
loop
Please contact your Agilent service representa-
tive.
Suggested actions
Please contact your Agilent service representa-
tive.
Look for potential sources of physical blockage
in the path of the gripper arm and eliminate
them. Restart the sampler and observe if the
problem persists.
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