Quick Tips For Troubleshooting; Restart Your Access Point Network If In Router Mode; Restart Your Access Point When In Access Point Mode; Check The Ethernet Cable Connections - NETGEAR WAX204 User Manual

WiFi 6 AX1800 Dual Band Wireless Access Point WAX204

Quick tips for troubleshooting

Many common problems can be resolved by following our tips for troubleshooting.

Restart your access point network if in router mode

If the access point is in router mode and you must restart your network, follow this
sequence:
1. Turn off and unplug the modem.
2. Turn off the access point.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the access point and wait two minutes.

Restart your access point when in access point mode

If the access point is in access point mode and you must restart it, follow this
sequence:
1. Turn off the access point.
2. Turn on the access point and wait two minutes.

Check the Ethernet cable connections

Make sure that the Ethernet cables are connected correctly and securely plugged in:
• If the access point is in router mode (the default system mode), make sure that you
connect the yellow Internet port on the access point through an Ethernet cable to a
LAN port on your modem.
• If the access point is in access point mode, make sure that you connect the yellow
Internet port on the access point through an Ethernet cable to a LAN port on the
existing router in your network or to a switch or hub that is located between the
access point and the router.
• For any computer or device that you connect directly through an Ethernet cable to
the access point, make sure that you connect the Ethernet cable from the computer
or device to one of the four LANs port on the access point.

Check the WiFi settings of your computer or mobile device

If you connect over WiFi to the access point, make sure that the WiFi settings on your
computer or mobile device and the access point match exactly. If you did not change
Diagnostics and
Troubleshooting
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