Test The Lan Path From A Windows-Based Computer To The Access Point - NETGEAR WAX204 User Manual

WiFi 6 AX1800 Dual Band Wireless Access Point WAX204
Test the LAN path from a Windows-based computer to the
access point
You can ping the access point from a Windows-based computer to verify that the path
to your access point is set up correctly. You can do with a WiFi or wired connection to
the access point, which can be in router mode or access point mode.
To ping the access point from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the access point, as in
this example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, check to see if the following is correct:
• Correct LAN subnet?
Verify that the IP addresses and LAN subnet for the access point and your computer
are correct. For more information, see Check the DHCP network settings of your
computer or mobile device on page 224.
• Correct physical connections?
If you are using a wired connection to the access point, make sure that the Ethernet
port on your computer is connected to a LAN port on the access point.
If the access point and computer are connected through a switch or hub, make sure
that the link LEDs are lit for the switch ports that are connected to the access point
and computer.
• Correct software?
If you are using a wired connection to the access point, verify that the Ethernet card
driver software and TCP/IP software are both installed and configured on your
computer.
Diagnostics and
Troubleshooting
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