NETGEAR WAX210 User Manual
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NETGEAR WAX210 User Manual

Ax1800 dual band poe wifi 6 access point
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User Manual
AX1800 Dual Band PoE WiFi 6 Access Point
WAX210
July 2024
202-12726-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR WAX210

  • Page 1 User Manual AX1800 Dual Band PoE WiFi 6 Access Point WAX210 NETGEAR, Inc. July 2024 350 E. Plumeria Drive 202-12726-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Overview Additional documentation..............7 Unpack the AP..................7 Top panel with LED................8 Hardware interfaces................9 Label....................10 Chapter 2 Installation and Initial Login Set up the AP in your network............12 Set up the AP with a PoE network connection......12 Set up the AP with a non-PoE network connection....
  • Page 4 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Disable the idle time-out for the management WiFi network. 47 Disable the management WiFi network........48 Change the AP’s device name............49 Chapter 5 Manage Advanced WiFi Settings Hide the name of a user WiFi network........... 52 Isolate clients of a user WiFi network..........
  • Page 5 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Schedule the AP to automatically restart........93 Reset the AP to factory default settings using the device UI..94 SNMPv1, SNMPv2, and SNMPv3............. 96 Enable SNMPv1 and SNMPv2 and manage the settings..96 Enable SNMPv3 and manage the settings........

  • Page 6: Chapter 1 Hardware Overview

    Hardware Overview This manual is for the NETGEAR AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210. In this manual, we refer to this indoor, standalone model as the AP. The AP provides 802.11ax high-performance WiFi connectivity for a small office/home office.

  • Page 7: Additional Documentation

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Additional documentation The following documents are available at netgear.com/support/download/: • Installation guide • Datasheet Unpack the AP The package contains the following items: • WAX210 AP • 2 T-bar hooks for mounting the AP to a ceiling with a T-bar •...

  • Page 8: Top Panel With Led

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Top panel with LED The LED that provides the status of the AP is located on the top panel of the AP. Figure 1. Top panel with LED LED Color and Behavior Description Solid amber: The AP is starting.

  • Page 9: Hardware Interfaces

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 (Continued) LED Color and Behavior Description Solid green: The AP is functioning with Internet connectivity but no WiFi client is connected Blinking green: The AP is functioning with Internet connectivity and at least one WiFi client is connected and sending or receiving traffic.

  • Page 10: Label

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The bottom panel contains the following components: • Reset button. You can use the Reset button to restart the AP or to reset the AP to its factory default settings. To restart the AP, press the Reset button for two seconds.

  • Page 11: Chapter 2 Installation And Initial Login

    Installation and Initial Login This chapter describes how you can install and access the AP in your network and go through the initial login process. NOTE: When you log in to the AP, you connect to its device UI. The chapter contains the following sections: •...

  • Page 12: Set Up The Ap In Your Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Set up the AP in your network The AP is intended to function as a WiFi AP in your existing network. The following sections describe how you can set up the AP in your network: •...

  • Page 13: Set Up The Ap With A Non-Poe Network Connection

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 LED Color and Behavior Description Solid amber: The AP is starting. Slow blinking amber: The AP is in the process of getting an IP address. If the LED remains slow blinking amber, the AP cannot get an IP address or the AP does not detect an Ethernet link (see LED remains slow blinking amber on page 122).
  • Page 14 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 which is supplied for model WAX210PA. (For modelWAX210, a power adapter is an option that you can purchase.) Figure 4. Set up the AP with a non-PoE connection to your network NOTE: The LAN/PoE port supports Ethernet speeds up to 1 Gbps.

  • Page 15: Initial Login Process

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 (Continued) LED Color and Behavior Description Solid green: The AP is functioning with Internet connectivity but no WiFi client is connected Blinking green: The AP is functioning with Internet connectivity and at least one WiFi client is connected and sending or receiving traffic.
  • Page 16 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • Management WiFi network: The special purpose WiFi network that you use to access the AP’s device UI to configure and manage the AP. You can use the QR code or WiFi network information on the AP label to connect to the management WiFi network.
  • Page 17 2. Launch a web browser and enter https://www.aplogin.net in the address field. The start page for the setup process displays. If the start page does not display but instead a security warning or a NETGEAR page displays: • Security warning: Your browser might display a security warning because of the self-signed certificate on the AP, which is expected behavior.
  • Page 18 Select the check box to accept NETGEAR’s terms and conditions and acknowledge that you read the privacy notice. f. Click the Apply button.

  • Page 19: Connect To The Ap Over The Lan And Log In For The First Time

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Connect to the AP over the LAN and log in for the first time The following procedure assumes that your network includes a DHCP server (or router that functions as a DHCP server) and that the AP and your computer are on the same LAN.
  • Page 20 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The start page for the setup process displays. If the start page does not display but instead a security warning displays or you cannot get a LAN connection: • Security warning: Your browser might display a security warning because of the self-signed certificate on the AP, which is expected behavior.
  • Page 21 Select the check box to accept NETGEAR’s terms and conditions and acknowledge that you read the privacy notice. f. Click the Apply button.

  • Page 22: When To Use Aplogin.net And When To Use The Assigned Ip Address

    • Your network includes another NETGEAR device that is also accessible by using https://www.aplogin.net. In such a situation, if you use https://www.aplogin.net, you might log in to the AP or you might log in to the other NETGEAR device, depending on your network situation.
  • Page 23 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Launch File Explorer (or Windows Explorer). 2. Select Network from the Navigation pane. 3. Right-click the AP device icon, and select Properties. The AP IP address displays. • Option 2: Temporarily connect a computer or tablet directly over WiFi and log...

  • Page 24: Log In To The Ap After You Complete The Initial Login Process

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Log in to the AP after you complete the initial login process After you complete the initial login process, the AP is ready for use and you can change the settings and monitor the traffic.

  • Page 25: Join A User Wifi Network On The Ap

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 To change the language: 1. Launch a web browser from a computer or tablet that is directly connected over WiFi to the AP or connected to the same network as the AP.
  • Page 26 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 3. Look for one of the AP’s user WiFi networks and select it. For the first user WiFi network, you had to specify the WiFi network name (SSID) and associated passphrase (WiFi password) during the initial login process. To connect to the first user WiFi network, look for that SSID.

  • Page 27: Chapter 3 Manage The Wired Network Settings

    Manage the Wired Network Settings This chapter describes how you can manage the wired network settings of the AP. The chapter includes the following sections: • Set a static IPv4 address • Reenable the DHCP client of the AP • Use an existing management VLAN •...

  • Page 28: Set A Static Ipv4 Address

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Set a static IPv4 address By default, the DHCP client of the AP is enabled, allowing a DHCP server (usually, a router) in your network to assign an IPv4 address to the AP. You can disable the DHCP client and set a static (fixed) IP address for the AP.

  • Page 29: Reenable The Dhcp Client Of The Ap

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 NOTE: To log back in to the AP, you now must use the static IP address that you assigned. Reenable the DHCP client of the AP If you disabled the DHCP client of the AP by assigning a static IP address, you can reenable the DHCP client.

  • Page 30: Use An Existing Management Vlan

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 NOTE: To log back in to the AP, you now must use the IP address that is assigned by the DHCP server in your network. To determine the IP address that the DHCP server assigned to the AP, use one of the following methods: •...

  • Page 31: Specify A Link-Local Ipv6 Address For The Ap

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If your browser displays a security warning, you can proceed, or add an exception for the security warning. For more information, see kb.netgear.com/000062980. 3. Enter the device password and click the Login button.

  • Page 32: Manage The Stp Settings

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.
  • Page 33 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 For example, the AP is connected to switch 1, which is connected to switch 2, which is connected back to the AP. • Two network devices are connected to each other by more than one path.
  • Page 34 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • Max Age: Enter the period in seconds within which the AP must receive a hello packet from another device in the spanning tree before the AP assumes that the device is inactive.

  • Page 35: Chapter 4 Manage Basic Wifi Settings

    Manage Basic WiFi Settings This chapter describes how you can manage basic WiFi settings of the AP. For information about advanced WiFi settings, see Manage Advanced WiFi Settings on page 51. The chapter includes the following sections: • User WiFi networks •...

  • Page 36: User Wifi Networks

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 User WiFi networks The AP supports four user WiFi networks that can broadcast on a single band or both radio bands. These four networks are in addition to the management WiFi network.
  • Page 37 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 4. Select Network > Wireless. The page that displays shows the Wireless Settings section and other sections. 5. Go to the Wireless Settings - Access Point section. The section shows four WiFi networks. The Enabled check box is selected for enabled WiFi networks and cleared for disabled WiFi networks.

  • Page 38: Set Up Or Change An Open User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 10. Configure the following settings: • Passphrase: Set a WiFi password of 8 to 63 characters. To join the SSID, a user must enter this WiFi password. • Group Key Update Interval: Set a period from 30 to 3600 seconds, which is the period after which the WiFi network group key changes in the background.
  • Page 39 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The Dashboard page displays. 4. Select Network > Wireless. The page that displays shows the Wireless Settings section and other sections. 5. Go to the Wireless Settings - Access Point section.

  • Page 40: Set Up Or Change A User Wifi Network With Wpa2 Or Wpa3 Enterprise Security

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A pop-up window opens. The window shows the number of changes to be applied. 11. In the pop-up window, click the Apply button. Your changes are applied. If the WiFi link must be reestablished, the page displays the number of seconds before the AP is back online.
  • Page 41 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The Dashboard page displays. 4. Select Network > Wireless. The page that displays shows the Wireless Settings section and other sections. 5. Go to the Wireless Settings - Access Point section.

  • Page 42: Set Up Or Change A Guest Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • SuiteB 192bits (WPA3-Enterprise only): Select the Enable or Disable radio button to enable or disable SuiteB 192bits encryption. By default, this option is disabled. For the other enterprise security options, you cannot set the encryption.
  • Page 43 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you are directly connected to the management WiFi network, you can enter https://www.aplogin.net. A login page displays. If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.
  • Page 44 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 10. In the Wireless Security section, select the open or OWE option, a WPA personal option, or a WPA enterprise from the Security Mode menu: • Open: A legacy open WiFi network does not provide any security. Any WiFi device can join the network.

  • Page 45: Management Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 12. If you select a WPA enterprise option from the Security Mode menu, configure the following settings: • SuiteB 192bits (WPA3-Enterprise only): Select the Enable or Disable radio button to enable or disable SuiteB 192bits encryption. By default, this option is disabled.

  • Page 46: Change The Password For The Management Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 NOTE: By default, the idle time-out for the management WiFi network is 15 minutes. That is, if no WiFi client is connected to the management WiFi network for 15 minutes, the management WiFi network is turned off. Only after you restart the AP can you reconnect to the management WiFi network.

  • Page 47: Disable The Idle Time-Out For The Management Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The device password is the one that you specified the first time you logged in to the AP. The device password is case-sensitive. The Dashboard page displays. 4. Select Network > Wireless.

  • Page 48: Disable The Management Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A login page displays. If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.

  • Page 49: Change The Ap's Device Name

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.
  • Page 50 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.

  • Page 51: Chapter 5 Manage Advanced Wifi Settings

    Manage Advanced WiFi Settings This chapter describes how you can manage advanced WiFi settings of the AP. For information about basic WiFi settings, see Manage Basic WiFi Settings on page 35. The chapter includes the following sections: • Hide the name of a user WiFi network •...

  • Page 52: Hide The Name Of A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Hide the name of a user WiFi network By default, a user WiFi network broadcasts its network name (also called the SSID) so that users can detect the WiFi network in the scanned network list of their WiFi device.

  • Page 53: Isolate Clients Of A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Your settings are saved but not yet applied. The page closes. The Wireless Settings page displays again. A pop-up window opens. The window shows the number of changes to be applied.

  • Page 54: Enable L2 Isolation For A User Wifi Network And Optionally Set Exceptions

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The section shows four WiFi networks. The Enabled check box is selected for enabled WiFi networks and cleared for disabled WiFi networks. 6. Click the Edit button for the user WiFi network.
  • Page 55 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A login page displays. If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.

  • Page 56: Enable Vlan Isolation For A User Wifi Network And Set A Vlan Id

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Enable VLAN isolation for a user WiFi network and set a VLAN ID If you are familiar with virtual local area networks (VLANs) and you are using them in your network, you can assign a VLAN ID to a user WiFi network so that all traffic from the network is tagged with the VLAN ID.

  • Page 57: Configure Band Steering For A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 6. Click the Edit button for the user WiFi network. A new page opens. The page shows more settings for the WiFi network. 7. In the Wireless Setting - Access Point’s SSID section, select the VLAN Isolation Enable radio button.

  • Page 58: Enable Fast Roaming For A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 3. Enter the device password and click the Login button. The device password is the one that you specified the first time you logged in to the AP. The device password is case-sensitive.
  • Page 59 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 To enable fast roaming for a user WiFi network: 1. Launch a web browser from a computer or tablet that is directly connected over WiFi to the AP or connected to the same network as the AP.

  • Page 60: Configure Traffic Shaping For A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Configure traffic shaping for a user WiFi network By default, the AP applies no bandwidth limitations for downloading and uploading traffic to any user WiFi network or any WiFi client.

  • Page 61: Manage Access To A User Wifi Network Based On A Client's Mac Address

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A new page opens. The page shows more settings for the WiFi network. 7. Scroll down to the Wireless Traffic Shaping section. 8. Select the Status Enable radio button. By default, the Status Disable radio button is selected and traffic shaping is disabled (the fields are masked).
  • Page 62 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • Allow MAC addresses in the list: An ACL with a policy that allows access functions as follows: ○ A WiFi device for which you place the MAC address in the ACL is allowed to connect to the user WiFi network.

  • Page 63: Manually Block A Wifi Client From A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 5. Go to the Wireless Settings - Access Point section. The section shows four WiFi networks. The Enabled check box is selected for enabled WiFi networks and cleared for disabled WiFi networks.
  • Page 64 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 the client but allows access to all other clients. You can manually delete the client from the ACL, after which the client is no longer denied access to the user WiFi network. For more information, see Manage access to a user WiFi network based on a client’s MAC...

  • Page 65: Remove A Wifi Client From An Access Control List

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Remove a WiFi client from an access control list Removing the MAC address of a WiFi client from an access control list (ACL) can either provide access or block access to the user WiFi network, depending on the type of ACL: •...

  • Page 66: Set Up A Network Access Server For Radius For A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 6. Click the Edit button for the user WiFi network. A new page opens. The page shows more settings for the WiFi network. 7. Scroll down to the Wireless MAC Filter section, and next to the MAC address of the WiFi client that you want to remove from the ACL, click the Delete button.

  • Page 67: Set Up A Radius Accounting Server For A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The device password is the one that you specified the first time you logged in to the AP. The device password is case-sensitive. The Dashboard page displays. 4. Select Network > Wireless.
  • Page 68 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 To set up a RADIUS accounting server for a user WiFi network: 1. Launch a web browser from a computer or tablet that is directly connected over WiFi to the AP or connected to the same network as the AP.

  • Page 69: Set Up A Wifi On/Off Schedule For A User Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 c. Radius Accounting Secret: Enter the password (shared key) that is used between the AP and the accounting RADIUS server during the authentication process. d. Interim Accounting Interval: Enter the period in seconds between each accounting update message that the AP sends to the RADIUS accounting server.
  • Page 70 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.

  • Page 71: Change The Dhcp Server Settings For Guest Wifi Networks

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you selected unavailable from the Available menu, WiFi is turned off during the hours that you specify in the Duration fields for the selected day. 7. Click the Save button.
  • Page 72 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 3. Enter the device password and click the Login button. The device password is the one that you specified the first time you logged in to the AP. The device password is case-sensitive.

  • Page 73: Chapter 6 Manage The Wifi Radio Settings

    Manage the WiFi Radio Settings This chapter describes how you can manage the WiFi radio settings, which affect all user WiFi networks on the AP. The chapter includes the following sections: • Change the country and region of operation • Manage the channel high throughput mode •...

  • Page 74: Change The Country And Region Of Operation

    • If you do not see your country or region listed in the menu, update the AP’s firmware and check again. If you still do not see your country or region listed, contact NETGEAR support. • Make sure that the country is set to the location where the device is operating. It might not be legal to operate the AP in a region other than the regions listed in the menu.

  • Page 75: Manage The Channel High Throughput Mode

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Your settings are saved but not yet applied. A pop-up window opens. The window shows the number of changes to be applied. 7. In the pop-up window, click the Apply button.

  • Page 76: Manage The Wifi Channels

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.
  • Page 77 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 WARNING: Make sure that the country is set to the location where the device is operating (see Change the country and region of operation on page 74). You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.

  • Page 78: Manage The Radio Transmit Power

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • Groups of channels for the 5 GHz radio: To select a specific group of channels for the 5 GHz radio, select a U-NII button, for example, the U-NII-1 button or the U-NII-3 button.

  • Page 79: Change The Minimum Bit Rate

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If your browser displays a security warning, you can proceed, or add an exception for the security warning. For more information, see kb.netgear.com/000062980. 3. Enter the device password and click the Login button.

  • Page 80: Manage Client Limits

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.
  • Page 81 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 more than 64 clients on the 2.4 GHz radio band. You cannot set client limits for individual user WiFi networks. For a radio, you can also disable client limits entirely, allowing an unlimited number of clients to associate with the radio.
  • Page 82 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A pop-up window opens. The window shows the number of changes to be applied. 7. In the pop-up window, click the Apply button. Your changes are applied. If the WiFi link must be reestablished, the page displays the number of seconds before the AP is back online.

  • Page 83: Chapter 7 Maintain The Ap

    Maintain the AP This chapter describes how you can maintain the AP. The chapter includes the following sections: • Update the AP firmware • Back up or restore the configuration file • Change the AP device password and idle session time-out period •...

  • Page 84: Update The Ap Firmware

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Update the AP firmware You can log in to the AP and check if new firmware is available, you can configure the AP to automatically check for new firmware, and you can manually install a specific firmware version on your AP.

  • Page 85: Manually Update The Ap Firmware

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The AP finds new firmware information. If any is available, the New Firmware Version field shows the version, the Release Date field shows when the firmware was released, and the Upgrade Firmware button displays.

  • Page 86: Manage The Firmware Update Settings

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The Dashboard page displays. 4. Select System Manager > Firmware. The page that displays shows the Automatic Firmware Upgrade Check section and the Local Firmware Upgrade section. 5. Locate and select the firmware file on your computer by doing the following: a.

  • Page 87: Back Up Or Restore The Configuration File

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 4. Select System Manager > Firmware. The page that displays shows the Automatic Firmware Upgrade Check section and the Local Firmware Upgrade section. 5. Select one of the following Status radio buttons.

  • Page 88: Restore The Ap Configuration Settings

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If your browser displays a security warning, you can proceed, or add an exception for the security warning. For more information, see kb.netgear.com/000062980. 3. Enter the device password and click the Login button.

  • Page 89: Change The Ap Device Password And Idle Session Time-Out Period

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 3. Enter the device password and click the Login button. The device password is the one that you specified the first time you logged in to the AP. The device password is case-sensitive.
  • Page 90 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • At least one number • At least one special character, such as the following characters: @ # $ % ^ & * ( ) ! The idle session time-out period is the time after which you are automatically logged out from the device UI if no configuration activity is detected.

  • Page 91: Manage The Date And Time Settings

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Manage the date and time settings By default, the AP is configured to automatically get the date and time from a Network Time Protocol (NTP) server that is preconfigured. You can also manually set the date and time, configure a time zone, and enable daylight saving time adjustment.

  • Page 92: Restart The Ap From The Device Ui

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Use 24-hour format. ○ Synchronize the date and time setting with the computer from which you log in to the device UI of the AP by clicking the Synchronize with PC button.

  • Page 93: Schedule The Ap To Automatically Restart

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A pop-up window displays. 5. Click the Reboot the device button. A pop-up window displays. 6. Click the OK button. The AP restarts. The page displays the progress. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the restart.

  • Page 94: Reset The Ap To Factory Default Settings Using The Device Ui

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The page that displays shows the Auto Reboot Settings section and the Wi-Fi Scheduler section. 5. In the Auto Reboot Settings section, select the Status Enable radio button. 6. Select one or more check boxes for the days on which you want the AP to automatically restart.
  • Page 95 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 To reset the AP to factory default settings using the device UI: 1. Launch a web browser from a computer or tablet that is directly connected over WiFi to the AP or connected to the same network as the AP.

  • Page 96: Snmpv1, Snmpv2, And Snmpv3

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The start page for the setup process displays. This page lets you select the country or region in which you are using the AP, define the device password for the AP’s device UI, create the first user WiFi network (SSID) with its associated passphrase (WiFi password), and accept NETGEAR’s terms of use.
  • Page 97 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If your browser displays a security warning, you can proceed, or add an exception for the security warning. For more information, see kb.netgear.com/000062980. 3. Enter the device password and click the Login button.

  • Page 98: Enable Snmpv3 And Manage The Settings

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Enable SNMPv3 and manage the settings You can enable SNMPv3 and manage the associated settings for the AP: To enable SNMPv3 and manage the settings: 1. Launch a web browser from a computer or tablet that is directly connected over WiFi to the AP or connected to the same network as the AP.

  • Page 99: Enable Or Disable Upnp

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 ○ MD5: The MD5 message-digest algorithm is used for authentication. You must specify an authentication key for SNMPv3 access (see the Authorized Key). ○ SHA: Secure Hash Algorithms (SHA) is used for authentication. You must specify an authentication key for SNMPv3 access (see the Authorized Key).
  • Page 100 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.

  • Page 101: Chapter 8 Monitor The Ap And Its Network Connections

    Monitor the AP and its Network Connections This chapter describes how you can monitor the AP and its network connections. The chapter includes the following sections: • Display the AP device, memory, LAN, and WiFi status information • Display the WiFi connections •...

  • Page 102: Display The Ap Device, Memory, Lan, And Wifi Status Information

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Display the AP device, memory, LAN, and WiFi status information You can display AP device information, memory information, Ethernet LAN information for IPv4, WiFi LAN information, and statistics. To display the AP device status and other information: 1.
  • Page 103 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Table 1. Device Information section (Continued) Setting Description The country and region that you set for the AP operation. For more information, see Country/Region Change the country and region of operation on page 74.
  • Page 104 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Table 4. LAN Information - IPv6 section Setting Description IP Address The IPv6 address that is assigned to the LAN port of the AP. This is the IPv6 address over which you can reach the local browser UI.

  • Page 105: Display The Wifi Connections

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Display the WiFi connections You can display the WiFi connections (the list of connected devices) on each radio. To display the WiFi connections: 1. Launch a web browser from a computer or tablet that is directly connected over WiFi to the AP or connected to the same network as the AP.

  • Page 106: Display The Cpu, User Wifi Network, And Lan Traffic Loads

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Table 8. Connected WiFi device information (Continued) Setting Description SSID The SSID (user WiFi network) on which the WiFi device is connected. TX (KB) The total amount of traffic in kilobyte (KB) that the WiFi device transmitted.
  • Page 107 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A login page displays. If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.

  • Page 108: Scan For Neighboring Access Points And Wifi Routers

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Scan for neighboring access points and WiFi routers Scanning for neighboring access points and WiFi routers is useful if you notice interference between your AP and other APs or WiFi routers. You can then adjust the channels on which your AP broadcasts (see Manage the WiFi channels on page 76).

  • Page 109: Set Up Email Alerts

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 (Continued) Setting Description Signal Level The strength of the WiFi signal that is being broadcast, expressed in percentage. A higher percentage means a stronger signal. Type The WiFi mode that is configured for the SSID (for example, 11b/g/n).

  • Page 110: Logs

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 The fields and menus become available. b. In the From field, enter the originating email address. c. In the To field, enter the email address of the recipient. d. In the Subject field, enter the subject information of the email or leave the default subject information.

  • Page 111: Display And Manage The System Log

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 or long-term archival storage. Local and remote configuration of the logging capability includes filtering of messages logged or forwarded based on their severity. Display and manage the system log The system log stores messages in memory based on the severity of an event. You can view these messages and specify the event severity that the AP logs.

  • Page 112: Set Up A Remote Log Server

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • Information: Events that provide device information are logged. • Notice: Normal but significant device events are logged. • Warning: The lowest level of device warnings are logged. • Error: Device errors are logged. An example is a failure to request a device token.
  • Page 113 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 A login page displays. If you do not know the IP address, see Find the IP address of the AP on page 22. For more information about the management WiFi network, see Management WiFi network on page 45.

  • Page 114: Chapter 9 Perform Diagnostics And Troubleshooting

    Perform Diagnostics and Troubleshooting This chapter describes how you can perform diagnostics and troubleshoot the AP and its network connections. The chapter includes the following sections: • Send a ping • Send a traceroute request • Send a name server lookup request •...

  • Page 115: Send A Ping

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Send a ping The AP can ping the IPv4 address of a device or network location and display the results. You can use this option to check whether the AP can communicate with a particular IPv4 device or network location.

  • Page 116: Send A Traceroute Request

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Send a traceroute request The AP can send a traceroute request to an IPv4 address or host name and display the results. You can use this option to discover the paths that packets take to a remote destination.

  • Page 117: Send A Name Server Lookup Request

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Send a name server lookup request The AP can send a domain name server lookup (nslookup) request to an IP address or host name and display the results. You can use this option to discover the domain name of an IP address or, the other way around, the IP address of a domain name.

  • Page 118: Perform A Speed Test For The Connection To A Wifi Client

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Perform a speed test for the connection to a WiFi client You can perform a speed test for a point-to-point link between the AP and a WiFi client and display the results of the speed test. The maximum WiFi speed that the AP can measure is 100 Mbps.

  • Page 119: Quick Tips For Wifi Troubleshooting

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 8. In the Check Interval field, enter the interval in seconds between the intermediate throughput results. The default is 5 seconds. NOTE: The IPv4 Port field is fixed at port number 5201; The IPv6 Port field is fixed at port number 60001.

  • Page 120: Troubleshoot With The Led

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 To connect to a hidden network, the user must know and enter both the network name and the WiFi password. For more information about the user WiFi network broadcast, see Hide the name of a user WiFi network on page 52.

  • Page 121: Led Remains Off

    • Make sure that you are using the correct NETGEAR power adapter for this product. That is, do not use the power adapter for another NETGEAR product or a third-party power adapter.

  • Page 122: Led Remains Slow Blinking Amber

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Use a standard Category 5 Ethernet patch cable. If the network device incorporates Auto Uplink™ (MDI/MDIX) ports, you can use either a crossover cable or a normal patch cable. • If the LED remains solid amber, disconnect the AP from its power source, reconnect it, and wait five minutes to see if the startup procedure completes successfully.

  • Page 123: Troubleshoot The Wifi Connectivity

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Troubleshoot the WiFi connectivity If you want to change the WiFi settings of the AP’s network, use a wired LAN connection to avoid being disconnected when the new WiFi settings take effect.

  • Page 124: You Cannot Connect To The Management Wifi Network

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • Is the device blocked in a MAC filter? Make sure that the WiFi device is not on a MAC filter (access control list) that blocks access to the device (see Manage access to a user WiFi network based on a client’s MAC address on page 61).

  • Page 125: You Cannot Log In To The Ap Over A Lan Connection

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 • The WiFi device might not recognize any DNS server addresses. If you manually entered a DNS address when you set up the AP (that is, the AP uses static IP address settings), restart the WiFi device and verify the DNS address.

  • Page 126: Changes Are Not Saved In The Device Ui

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 device icon, and select Properties. The AP IP address displays. Assuming that you did not change the device name, the AP is shown as NETGEARXXXXXX, in which XXXXXX represents the last six characters of the MAC address of the AP’s LAN interface.

  • Page 127: Test The Lan Path From A Windows-Based Computer To The Ap

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Test the LAN path from a Windows-based computer to the AP You can ping the AP from a Windows-based computer to verify that the path to your AP is set up correctly. You can use a WiFi or wired connection to the AP.

  • Page 128: Test The Path From A Windows-Based Computer To A Remote Device

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Test the path from a Windows-based computer to a remote device To test the path from a Windows-based computer that is connected to the AP to a remote device: 1. From the Windows toolbar, click the Start button and select Run.

  • Page 129: Appendix A Factory Default Settings And Technical Specifications

    Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory default settings • Technical specifications...

  • Page 130: Factory Default Settings

    AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Factory default settings You can reset the AP to the factory default settings, which are shown in the following table. For information about resetting the AP to its factory settings, see Reset the AP to factory default settings using the device UI on page 94.
  • Page 131 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Table 9. Factory default settings (Continued) Feature Default Setting DHCP IP address range for The address range is derived from the range of the DHCP server (or router) in your guest WiFi client network, but it is not the same range.

  • Page 132: Technical Specifications

    Feature Description Power adapter A power adapter is included for model WAX210PA but not for model WAX210. Both models can operate with PoE power. 12V, 1A (18W), the plug is localized to the country of sale. Maximum power consumption with a power adapter: 15.2W Power over Ethernet If you do not use a power adapter, the LAN/PoE port requires 802.3af (PoE) power.
  • Page 133 AX1800 Dual Band PoE WiFi 6 Access Point Model WAX210 Table 10. Technical specifications (Continued) Feature Description WiFi interfaces 2.4 GHz radio 5 GHz radio The WiFi interfaces can operate concurrently. Maximum theoretical 2.4 GHz radio: about 600 Mbps throughput...

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