Stanley Theta Controller User Manual page 65

Theta Controller
Stanley shall not be responsible for incidental or consequential damages or the inability to use its
products for any purpose whatsoever. Stanley's maximum liability shall not in any case exceed the
contract price for the products claimed to be defective. Some states and countries do not allow the
exclusion or limitation of incidental or consequential damages, so this specific limitation or
exclusion may not apply to you.
Specification Changes:
Stanley retains the right to discontinue and/or change specifications of any Assembly
Technologies products without responsibility for incorporating changes in products already sold.
Warranty Claims:
To apply for warranty consideration, the original purchaser should take the following action:
Contact the Stanley Assembly Technologies customer service department to obtain a "Return
Authorization Number" and "Warranty Claim Report Form."
Package the product including proof of purchase and the completed warranty claim form.
Note the Return Authorization Number on the exterior of the package and return freight to:
Stanley Assembly Technologies
5335 Avion Park Drive
Cleveland, Ohio 44143-2328
In the event that a product is repaired or replaced under the terms of the warranty, the warranty
period of the repaired or replacement product shall be limited to the remaining portion of the
original warranty period.
Product Services
Stanley provides full services for design, modification, service, repair, and training on Stanley
products.
Contact STANLEY ASSEMBLY TECHNOLOGIES or their agents for information on training courses
to aid users in becoming familiar with operations, maintenance, or programming of the Stanley
DC electric tools and controllers.
No modification of Stanley tools and controllers can be made without the express permission of
STANLEY ASSEMBLY TECHNOLOGIES. Refer all service to STANLEY ASSEMBLY TECHNOLOGIES,
or their representatives.
Return Material Authorization (RMA) Procedures
A Return Material Authorization or RMA is required before returning any material for warranty or
repair service.
•
Contact STANLEY ASSEMBLY TECHNOLOGIES or their agents.
•
Request Customer Service or Repair Services.
NOTE:
An RMA can be given without a purchase order. However, non-warranty repairs cannot be
performed until a written purchase order or credit card authorization is received.
•
Have the following information available for the person answering the telephone to obtain an
RMA:
•
Company name and address.
•
A contact name and telephone number. If possible, have facsimile and pager numbers (if
any) available.
•
The Stanley model number, serial number, and description for the item
•
A short description of the problem.
Warranty 61