Recording Custom System Voice Mail Prompts - Mitel MiVoice Office 250 Administration Manual

4. After the tone, record the name for the selected list, and then press #. You have the following
options:
• Press # or say "Accept" to accept the name.
• Press 1 or say "Replay" to replay the name you just recorded.
• Press 3 or say "Erase" to erase and re-record the name.

Recording Custom System Voice Mail Prompts

Voice mail prompts are prerecorded options and instructions. Prompts can be used for
applications and mailboxes, with or without ASR. See "Automatic Speech Recognition (ASR)"
on page 22 for more information about ASR. For consistency, when you record the non-ASR
version of a prompt, you should also record the ASR version, if one exists.
You can change most of the default prompts. See page 45 for the default list of prerecorded
prompts. If a prompt cannot be replaced, you are notified by the system.
If the Multilingual feature is enabled, you can change either the primary or secondary language
prompts. To change primary language prompts, the phone must be in the primary language
mode; to change secondary language prompts, the phone must be in the secondary language
mode. If you change the text of the prompts, keep the content similar to the default text to avoid
user confusion.
To record custom system prompts (or restore system prompts):
1. Access the administrator mailbox. See page 27 for instructions.
2. Press 6 or say "Replacement" to select the System Prompt Replacement menu.
3. Say or enter the prompt number. See page 45 for prompt numbers and descriptions.
• If the number is not valid, you hear an error message and must choose another prompt
number.
• If the prompt is available in standard format only, go to the next step.
4. If the prompt is available in ASR and non-ASR formats, select one of the following:
• Press 1 or say "Standard" to record a standard (non-ASR) prompt.
• Press 2 or say "Speech Recognition" to record an ASR prompt.
5. The current prompt is played. You have the following options:
• Press 1 or say "Replay" to replay the prompt.
• Press 3 or say "Replace" to replace the system prompt with a custom prompt. Record
the prompt, and then press #.
• Press 9 or say "System" to reinstate the system prompt.
• Press
*
6. If the voice processing system PC disk is full, a prompt notifies you that it cannot accept
the recording. Hang up and try again later.
7. If the new prompt will be available in ASR and non-ASR formats, repeat
the other format.
or say "Cancel" to leave the prompt unchanged.
System Recordings
step 5 to record
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