Introduction; Administrator Types; Additional References; Feature References - Mitel MiVoice Office 250 Administration Manual

MiVoice Office 250 Unified Voice Messaging Administration Guide

Introduction

This guide provides instructions for using your administrator mailbox to perform voice mail
administration. For quick access to frequently used feature instructions, you can use the
removable Quick Reference Guide included with this guide.
You must have access to an administrator mailbox, a voice mailbox designated to access and
program features described in this guide. The system administrator assigns the administrator
voice mailbox in the Mitel 5000 Communications Platform (CP) Database (DB) Programming
application. See

Administrator Types

The following administrator types are referenced in this guide:
• Phone administrator: Uses a designated administrator phone to perform various admin-
istrative functions such as changing system modes, managing alarms, and programming
basic phone administration. For administrator phone instructions, refer to the MiVoice Office
250 Phone Administrator Guide, part number 580.8001.
• Voice Mail administrator (the audience for this guide): Uses the administrator voice
mailbox to perform end-user level voice mail administration. This guide applies only to the
Unified Voice Messaging (UVM) and Enterprise Messaging (EM) products. If using the
NuPoint Unified Messaging (UM) product, go to the
(http://www.edocs.mitel.com) for NuPoint UM administrator documentation. Refer to the
Web Console Help and the System Administration Help.
• System administrator: Uses the MiVoice Office 250 DB Programming application to con-
figure all phone system and voice mail features for your organization. Your system
administrator may be on site, or you may rely on your local Mitel provider (the company
that installed your phone system and now services it) for system administration. All sales,
service, and technical support are handled at the local level by your authorized Mitel pro-
vider. If you do not know the contact information for your local provider, use the "Partners
– Mitel Partner Locator" link at the top of the
nearby office.
• Network administrator: Maintains the network and performs network-related tasks.

Additional References

Refer to the following references for additional information.

Feature References

The administrator mailbox functions as both a standard system mailbox and an administrator
mailbox. However, because this guide describes features that are programmed from the
administrator mailbox only, refer to the appropriate voice mail user guide for detailed feature
descriptions and end-user instructions.
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"Administrator Types" below.
Mitel Online Web site
Mitel Web site (www.mitel.com) to locate a