Assigning Audiotex Recordings To System Extension Numbers - Mitel MiVoice Office 250 Administration Manual

MiVoice Office 250 Unified Voice Messaging Administration Guide
11. When finished, select one of the following options:
• Press 1 or say "Replay" to replay the message.
• Press 2 or say "Append to add to the message.
• Press 3 or say "Erase to erase and re-record the message.
• Press # or say "Accept" to accept the recording.

Assigning Audiotex Recordings to System Extension Numbers

You can assign audiotex recordings to system extension numbers. For example, if users dial
extension 2000 to reach voice mail, you can assign new audiotex recordings to extension 2000
to change the recordings that users hear when they connect to the voice mail system.
If you assign a recording to an application with a list of several recordings, you can change
only the first entry in the list. You must use DB Programming to change a list of recordings.
Contact your system administrator for more information.
To assign custom audiotex recordings to specific application extension numbers:
1. Access the administrator mailbox. See page 27 for instructions.
2. Press 3 or say "Options" for recording options.
3. Press 2 or say "Select" to select a recording.
4. When prompted, say or enter the extension number of the application you want to program.
(For example, if users dial 2000 to reach voice mail, enter 2000 to assign the voice mail
greeting.)
5. Do one of the following to select the mode for the recording:
• Press 1 or say "Day" for day mode.
• Press 2 or say "Night" for night mode.
6. Type or say the recording number (001–500). If a recording already exists, it is played. You
have the following options:
• Press # or say "Yes" to accept the recording.
• Press
*
If no recording exists, the system informs you that there is currently no recording, but assigns
the recording number to the application.
From release 6.2, you can now import audio files and use them for Audiotex applications,
including Auto Attendant (AA) and Call Routing Announcement (CRA) features. This will
improve the quality and fidelity of the recordings and allow pre-recorded, professional
recordings for auto attendant greetings and announcements.
Recording requirements are as follows:
– At this time, only WAV files are supported.
– Recordings must be less than 5 minutes in length.
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or say "No" to go back to step 4.