Automatic Speech Recognition (Asr); Voice Mail And Message Notification/Retrieval Applications - Mitel MiVoice Office 250 Administration Manual

MiVoice Office 250 Unified Voice Messaging Administration Guide
• Create and select custom audiotex recordings. See "Creating Audiotex Recordings" on
page 32.
• Configure settings to import fax documents. See "Fax Import Feature" on page 36.

Automatic Speech Recognition (ASR)

You can use ASR to issue voice commands instead of pressing dial pad buttons for voice mail
options.
Note: This feature may or may not be enabled for your system.
ASR commands are included in the feature instructions. When using ASR, follow these
guidelines for best results:
• Use the handset for voice commands. External microphones pick up background noise,
which may cause misinterpreted voice commands.
• Do not say "Pound" to activate features when using ASR. The silence that follows your
voice command functions as the # button.
• Use the dial pad buttons to select menu options when recording messages. Because ASR
is automatically disabled, recorded messages include any attempted voice commands.
• ASR is also disabled when entering voice mail passcodes—this is to prevent the passcode
from being heard by others.
Note: If the system fails to understand an ASR command three times in a row, the system
informs you that it is switching to DTMF mode, meaning you must use the dial pad
buttons to select or enter menu options.

Voice Mail and Message Notification/Retrieval Applications

Two features combine to provide the voice mail system: the Voice Mail application and the
Message Notification/Retrieval (MNR) application.
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