Subscriber Account Maintenance; Making Feature Changes For Other Subscribers - Mitel MiVoice Office 250 Administration Manual

MiVoice Office 250 Unified Voice Messaging Administration Guide

Subscriber Account Maintenance

You can perform mailbox maintenance for other system subscribers. For feature descriptions
and instructions, refer to the appropriate voice mail user guide. For example, for the subscriber
features for this guide, refer to the Unified Voice Messaging and Embedded Voice Mail Card
User Guide, part number 835.3205. You can also use the "Administrator Account Voice Mail
Flowchart" on page 24 as a guide.
Note: For NuPoint UM, go to the
details and documentation about administrator and subscriber features.

Making Feature Changes for Other Subscribers

You can use the administrator account to log on to other subscribers' accounts and make feature
changes (if the features are enabled for the subscriber). For example, you can assign a new
passcode to the account (see "Changing Subscriber Mailbox Passcodes" on page 29).
Note: While you can use the administrator account to make changes to other
subscribers' features, the changes are not permanent. Subscribers can still access their
own accounts and override your changes.
In addition to changing the passcode, you can also make the following changes:
• Initializing a mailbox
• Recording personal greetings
• Recording a directory name
• Changing a message envelope
• Programming remote messaging
• Changing the call screening transfer method
• Programming a fax destination
• Changing the message search order
• Disabling and enabling ASR (if ASR is enabled on the system)
• Accessing voice mail messages
• Recording and sending voice messages
• Canceling unheard voice messages
• Recovering deleted messages
• Accessing e-mail, and fax messages (if E-Mail Reader is enabled on the system)
• Setting up an e-mail passcode (if E-Mail Reader is enabled on the system)
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