Obtaining Support - Molecular Devices ImageXpress Pico Installation Manual

ImageXpress Pico Automated Cell Imaging System Installation Guide

Obtaining Support

Molecular Devices is a leading worldwide manufacturer and distributor of analytical
instrumentation, software, and reagents. We are committed to the quality of our products and
to fully supporting our customers with the highest level of technical service.
Our Support website, www.moleculardevices.com/service-support, describes the support
options offered by Molecular Devices, including service plans and professional services. It also
has a link to the Molecular Devices Knowledge Base, which contains documentation, technical
notes, software upgrades, safety data sheets, and other resources. If you still need assistance,
you can submit a request to Molecular Devices Technical Support.
Technical Support
You can contact Molecular Devices Technical Support by submitting a support request through
the Molecular Devices Knowledge Base at mdc.custhelp.com.
You can also submit a support request by phone. For regional support contact information, go
to www.moleculardevices.com/contact.
You will need the instrument serial number. The serial number is located on the back panel of
the instrument.
20 5063666 K