Xerox B205 Service Manual page 44

15-310 / 600 Authentication Failure RAP
Control Panel Fault Displayed
15-310 Whenever NIC return authentication failure for Invalid Account or Password entered by
the user.
B205: Send Error (AUTH)
B215: Authentication Error
15-600 In case Authentication is disable in MFP and the mail server requires it.
B205: Send Error (AUTH)
B215: Authentication is Required
The user has entered an invalid account or password causing an authentication failure.
Procedure
1. Verify account and network configuration.
2. Enter valid user credentials.
Initial Release
Xerox® B205/B215 Multifunction Printer Service Manual
15-320 / 330 Mail Server Connection Failure RAP
Control Panel Fault Displayed
15-320 Can not contact SMTP server
B205: Connection Error
B215: Mail Server Connection Error
15-330 Can not contact DNS server to resolve SMTP host name
B205: Send Error (DNS)
B215: DSN Connection Error
Initial Actions
1. Check the SMTP IP address or host name.
2. Check the network configuration.
Procedure
Check that the DNS server is online.
July 2019
2-23
Status Indicator RAPs
15-310 / 600 , 15-320 / 330