Obtaining Warranty Service - Tiffin Motorhomes VANLEIGH BEACON Owner's Manual

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With your other personal belongings, it is crucial to secure yourself and others with insur-
ance coverage. Your insurance agent can aid you in receiving the appropriate insurance
coverage for personal liability collision, property damage, theft, liability, etc.
O B T A I N I N G W A R R A N T Y S E R V I C E
Warranty service must be obtained:
• WITHIN a reasonable time after the discovery of a defect, and
• BEFORE the applicable warranty period expires.
To help your dealer provide you the best level of service, please do the following:
call Ahead
It is best to have your service performed several weeks before you plan to use your RV. Your
dealer may need some time to get you in their schedule. Most service departments are
busiest on Mondays, Fridays and before holidays.
Be Prepared
Keep your warranty and service history paperwork available. Past repairs and maintenance
records may help the service technician diagnose a current issue.
Make a List
Provide the dealer a prioritized list of all repairs needed. If you need your RV returned by
a specific date, discuss this with the dealer's service management. A second appointment
may be required to complete lower priority list items or if parts need to be ordered.
While Waiting
If possible, drop off your RV. Usually, customers cannot watch as repair work is performed.
Insurance companies may even require that customers not be allowed in the service area.
Inspect the Work Performed
Inspect all repairs thoroughly. Notify the dealer's service manager of any dissatisfaction right
away.
• If you cannot immediately return your RV for repair, make an appointment to return as
soon as possible.
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s erViCe a n d Wa r ran T Y
WARRANTY SERVICE
VA N L E I G H B E A c o N