Do Not Disturb; Hot Line Settings - Epygi Manual III User Manual

Do Not Disturb

Do Not Disturb Settings are used to configure the Do Not Disturb service. The service is used to turn off the phone ringer and may only be enabled from
the handset with the appropriate calling code. If you have Do Not Disturb service enabled along with the Voice Mail Service, all incoming calls will directly
go to the extension's voice mailbox.
The Do Not Disturb Settings page consists of the following components:
The Actual State field indicates the state of the service (active or not active). It also indicates the time left until the end of Do Not Disturb service
functionality or "Service is not active" if the service is disabled.
The Expiration Timeout drop down list is used to choose the
period for the phone ringer to be off when enabling the Do Not
Disturb service.
The Send Message to Caller checkbox enables a voice message
notification to be sent to callers if the Voice Mail Service is disabled
on the extension. If the Send Message to Caller checkbox is
selected, but the extension has no voice mailbox assigned, a voice
message that the called destination is temporarily unavailable will
be played to callers. If the checkbox is not selected, incoming calls
will be routed to the extension's voice mailbox if available or will
be unconditionally disconnected.
An extension with DND enabled can be reached again as soon as
the service is disabled or the Expire Timeout period is over.
Hot Line Settings (available only for QX50/QX200) are used to set a destination that should be automatically dialed in case of no action for a predefined

Hot Line Settings

period after lifting the handset. This user-configurable service is commonly used for emergency calls.
This service is only available on the FXS lines; it is not available if your extension is attached to an IP line. If you find Hot Line settings
unavailable for your extension, please contact your system administrator.
Attention:
The Hot Line Settings page offers of the following input options:
Enable Hot Line Service enables the Hot Line Service and all components below.
Timeout is used to select the inactivity timeout before the defined
number will be dialed automatically.
Call Type lists the available call types:
PBX - local calls between QX IP PBX extensions and the Auto
Attendant
•
SIP – calls through a SIP server
PSTN – calls to PSTN
•
Auto – destination (independent on whether it is a PBX
•
number, a SIP address or a PSTN number) will be reached
•
through Routing.
Depending on the Call Type selection, a destination extension
number, a SIP address (see chapter
Correctly), or a PSTN number should be inserted into the text field
Called Address. If the defined caller address is not corresponding
to these requirements, an error message, "Caller address is
incorrect", will appear and prevent saving the incorrect data. The
PSTN number length depends on the area code and the phone
number.
QX50/QX200/QX2000; (SW Version 6.0.x)
Entering SIP Addresses
QX50/QX200/QX2000 Manual III: Extension User's Guide
Fig.III- 18: Basic Services - Do Not Disturb Settings
Fig.III- 19: Basic Services - Hotline Settings page
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