This document describes the configuration of the Epygi QX IP PBXs to use the
SIP trunking service from Flowroute.
Please Note:
This document contains confidential and proprietary information owned by Epygi Technologies, LTD. Any copying, use or disclosure of the document or the
information contained herein without the written permission of Epygi Technologies, LTD. is strictly prohibited.
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SIP trunking service from Flowroute. Please Note: This document contains confidential and proprietary information owned by Epygi Technologies, LTD. Any copying, use or disclosure of the document or the information contained herein without the written permission of Epygi Technologies, LTD. is strictly prohibited.
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Configuring QX IP PBXs with Flowroute Document Revision History Revision Date Description Valid for FW Valid for Models 26-Sep-16 Initial Release 6.1.x and higher QX IP PBXs Revision 1.0 26-Sep-16...
Configuring QX IP PBXs with Flowroute Table of Contents Introduction....................4 Scenario ..................... 4 Requirements and Preparations ................4 Account Information from Flowroute ................. 4 Configuration....................5 Making Outgoing Calls through Flowroute..............5 Modifying Caller ID for Outbound Calls..............9 Receiving Inbound Calls from Flowroute ..............
1 Introduction This document describes how to configure the Epygi QX IP PBXs (herein IP PBXs) to use the VoIP SIP trunking service from Flowroute. The IP PBX is capable of making IP-PSTN calls via Flowroute SIP trunks. This solution allows IP PBX users to make cost saving calls to the global PSTN.
Configuring QX IP PBXs with Flowroute 3 Configuration The Flowroute allows both IP-based authentication and SIP registration when configuring VoIP PBX systems. The QX VoIP Carrier Wizard supports both methods; however, the SIP registration is used in the configuration below. The two sections below describe the configurations required on the IP PBX to allow the users to Make outgoing calls through the Flowroute SIP trunks.
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Configuring QX IP PBXs with Flowroute Figure 2: VoIP Carrier Wizard – page 2 On the third page of the VoIP Carrier Wizard define the Access Code (e.g. 1) which will be used in the IP PBX Call Routing Table for making outgoing calls through the Flowroute, and the IP PBX extension which will receive all incoming calls from the Flowroute SIP trunks (e.g.
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Configuring QX IP PBXs with Flowroute Figure 3: VoIP Carrier Wizard – Page 3 Confirm entered settings on the last page of VoIP Carrier Wizard page and press Finish (Figure 4). Figure 4: VoIP Carrier Wizard – Summary page Now the provided account is configured on the automatically created extension 999. This allows making outgoing calls through the Flowroute SIP trunks using the settings for extension 999 (Figure 5).
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Configuring QX IP PBXs with Flowroute Figure 5: Extensions Management page Figure 6: Call Routing Table page How this rule works: The IP PBX will route all outbound calls matching the prefix 1* through the Flowroute SIP trunks. Revision 1.0 26-Sep-16...
P-Preferred field using the globalized E.164 format (+1 and 10 digits) in order for outbound calls to be allowed, recognized and called back. Epygi does support this and it is doable in...
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Configuring QX IP PBXs with Flowroute Figure 8: Call Routing Wizard page On the next page, enter the following parameters: Source Number Pattern – * Source Type – PBX Number of Discarded Symbols – 99; Prefix – 12012994794 (new Caller ID number) ...
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Configuring QX IP PBXs with Flowroute Figure 9: Call Routing Wizard page Press Next and finish the wizard. How this rule works: Outgoing calls will now have the new Caller ID as the DID 12012994794. Revision 1.0 26-Sep-16...
Configuring QX IP PBXs with Flowroute 3.2 Receiving Inbound Calls from Flowroute Apply the provided DID number in the SIP Settings for the auto attendant extension 00, in the SIP Settings- Username/DID number section, and save (Figure 10). Figure 10: Extension 00 – SIP Settings page How this configuration works: The system will route all inbound calls from the Flowroute SIP trunks matching the pattern 12015354360 to the auto attendant 00 on IP PBX.
Configuring QX IP PBXs with Flowroute 4 Additional Notes 4.1 Sending Music on Hold to Remote Parties Each extension of the IP PBX can be configured to send its own hold music to remote parties on hold (PSTN, IP, or IP-PSTN destinations). While sending the extensions’ music on hold (MOH) to PSTN parties does not require any configuration on the IP PBX, certain configuration is needed when the remote party is an IP or IP- PSTN destination.
Configuring QX IP PBXs with Flowroute Figure 12: General Configuration page 4.2 Sending and Receiving Faxes through the Flowroute To send a FAX connect the FAX machine to one of FXS ports on IP PBX and enable T.38 FAX and Enable Pass Through FAX options in the codecs’...
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Configuring QX IP PBXs with Flowroute Figure 13: Codecs page for extension 102 These are the configuration options for receiving FAX on the IP PBX: • Incoming calls are routed directly to the extension with the FAX machine attached. A special DID number is dedicated for that extension in this case.
THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Epygi Technologies to be accurate as of the date of publication, is subject to change without notice. Epygi Technologies assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.
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