Call Forwarding - Epygi Manual III User Manual

Selecting Enable Service activates the Many Extensions Ringing
service on the current extension.
The table displayed here lists all existing extensions on the QX IP PBX.
Any or all of the extensions can be enabled to participate in the Many
Extensions Ringing for the selected extension. The State column
displays whether or not the extension is enabled to participate with
the Many Extension Ringing. The State column also displays whether
or not the extension is active.
The State column indicates whether the extension is Attached or Not
Attached. An extension cannot ring if it is Not Attached. It has to be
attached to the line by the administrator from the Extensions
Management page.
The Enable/Disable functional buttons are used to select one or more
extensions to be involved or not in the Many Extensions Ringing
procedure. The state of the participant (Enabled or Disabled) is also
displayed in the table.
The system will prevent the enabling of extensions if the
total number of extensions participant to the specific caller Many
Please Note:
Extension Ringing exceeds a certain number dependant on the
hardware resources of the board.
When saving the Many Extensions Ringing configuration, a message
will notify the user that the Forwarding services have been disabled.
By default, the Many Extension Ringing table includes only one pre-
configured extension for that the service is already configured.
Otherwise if the Many Extensions Ringing service is enabled but no
called extensions are provided (or the extension provided by default
has been deleted), the current extension will not ring.
The Allow access to Shared Mailbox for enabled extensions checkbox is used to share the mailbox of the current extension to all enabled extensions in
the Many Extensions Ringing list. With this option selected, all enabled extensions in this list will have a direct access to the current extension's mailbox
without password authentication. For details on how to access Shared Mailboxes, see
QX IP PBX offers the following types of call forwarding:

Call Forwarding

Unconditional - all incoming calls from the certain caller will be forwarded to the defined destinations.
Busy - calls from the certain caller will be forwarded to the defined destinations only when called extension is busy with another call.
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No Answer - calls from the certain caller will be forwarded to the defined destinations only when called extension is unable to answer the
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incoming call. No answer timeout is configured from the
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Unregistered/Inaccessible Call Forwarding - calls from the certain caller will be forwarded to the listed destinations when called IP phone is
not registered on the QX IP PBX or when it is unreachable, e.g. due to IP phone reboot or network problems. This call forwarding type is only
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available for extensions attached to IP lines.
The following rules are applicable to all call forwarding types:
By setting up unconditional call forwarding service, Many Extension Ringing, Find Me/Follow Me and Call Hunting services will be
automatically disabled. The exception is cases when unconditional call forwarding is enabled from the handset (see
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PSTN destinations (with PSTN or Auto call type) have priority in Forward to list. If there are different destinations in the Forward to list, the
call will be forwarded to PSTN destination (in the same time any available SIP or PBX destinations will receive a short ring). If the PSTN
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destination was not successful, the next PSTN destination will be dialed, otherwise if there are no more PSTN destinations in the table, the call
will be forwarded to any available SIP and PBX destinations simultaneously.
If there are multiple entries with any combination of PBX or SIP call types, then all destinations will ring simultaneously and the call will be
established with the destination that will pick up the call the first.
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Unconditional call forwarding service has higher priority versus to other forwarding types, i.e. when Unconditional Call Forwarding is enabled,
Busy Forwarding and No Answer Forwarding services will not work even if they are enabled. In the meantime, Busy Forwarding can work in
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conjunction with No Answer Forwarding and vice versa.
QX50/QX200/QX2000; (SW Version 6.0.x)
QX50/QX200/QX2000 Manual III: Extension User's Guide
QX IP PBX's Feature
Basic Services – General Settings page.
Fig.III- 28: Many Extension Ringing page
Codes.
QX IP PBX's Feature Codes).
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