Caller Id Services - Epygi Manual III User Manual

Caller ID Services

The Caller ID Based Services page provides options to configure a set of telephony settings from the same page. Call Forwarding, Incoming and Outgoing
Call Blocking, Hiding Caller Information, Call Hunting, Many Extension Ringing, Distinctive Ringing, Find Me/Follow Me, Intercom, Emergency Interrupt
and Voicemail Profile settings are configurable from this page.
The Caller ID Based Services page contains a table listing all caller or called destinations and the ON/OFF status of the caller ID based services. The caller
or called destination numbers are used to configure caller ID based services based. The column headings in the table are designed as links. By clicking on a
column heading, the table will be sorted by the selected column. After sorting, (ascending or descending) arrows will be displayed next to the column
heading.
The table also has Any Address entry that is undeletable. It is used to configure caller ID based services for all addressed. When adding a new caller
address Any Address is changed to Other Addresses. Now there could be different configurations for the specified addresses and for all others.
Add opens the Caller ID Based Services - Add Entry page where a new address and presence states can be defined. This page consists of the following
components:
The Description text field requires optional information about the address owner.
Call Type lists the available call types:
PBX - local QX IP PBX extensions and Auto Attendant
SIP – caller or called destinations reached through a SIP server
•
PSTN – caller or called destination dialed from or to PSTN
•
Auto – used for undefined call types. In this case, for incoming calls from specific address, configuration of caller ID based services will apply either
•
to PBX, SIP or PSTN callers. For outgoing calls, the called destination will be reached through Routing.
•
Address requires a SIP address (see chapter
be applied. If the address already exists in the table, selecting Save will give the error "Caller address already exists". A wildcard is allowed in this field
(see chapter Entering SIP Addresses
or PSTN users.
The extension number should be inserted in the Address text field for the PBX call type. The PSTN number length depends on the area code and phone
number.
The Presence State radio buttons allows to set the Presence State of an extension.
All States selection is used to select all states for an
extension.
•
Specific States selection contains a group of radio buttons
that are used to select the state of the corresponding
•
extension:
Online
Offline
o
Busy
o
Away
o
DND
o
Meeting
o
Vacation
o
Lunch
o
o
QX50/QX200/QX2000; (SW Version 6.0.x)
Entering SIP Addresses Correctly), an extension or a PSTN number, for whom supplementary services should
Correctly). Entering "*" as PBX or PSTN addresses will apply configuration of supplementary services to all extensions
QX50/QX200/QX2000 Manual III: Extension User's Guide
Fig.III- 20: Caller ID Based Services for Any Address page
Fig.III- 21: Caller ID Based Services – Add Entry page
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