Many Extensions Ringing - Epygi Manual III User Manual

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Table Of Contents

Table of Contents

Add opens the Add Entry page to add called extensions (an attendant

or a user extension). It has manipulation radio buttons to select the

type of extension to be added to Call Hunting. It contains the following

components:

The Call To drop down list contains QX IP PBX's attendant or

user extensions, depending on the radio button selected. It is

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possible to add the same extension more than once to the Call To

table. The extension will ring, depending on the order, as often as

configured.

The Duration drop down list is only available for user extensions

only. It is used to select the period (in seconds) for which the

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corresponding user's extension should ring.

The Circular Mode checkbox enables the call hunting start over when the last extension in the Call Hunting table has been called and there is still no

answer. The Circular Mode will last as long as the No Answer Timeout is configured in the

not selected, call hunting will terminate once the last extension in the Call Hunting table does not answer the call, the incoming call will then be redirected

to the Voice Mailbox of the extension it originally called (if enabled) or it will be disconnected.

The Voice Mail Service will be activated on then originally called extension only after all extensions in the Call Hunting table are called at

least once, regardless the No Answer Timeout configured from the

Please Note:

The Circular Mode will not work if the list of called destinations contains at least one Auto Attendant extension, otherwise the hunted call will

be answered by the Auto Attendant and will terminate there.

Attention:

The Random Hunting option allows an incoming call to ring extensions in the Call Hunting table in random order. If this checkbox is selected, an incoming

call will ring at an extension randomly selected from the Call Hunting table. If the called extension does not answer the call, the next extension will be

chosen randomly from the remaining extensions list. The process will continue until the last extension on the list is called. If the call is still not answered, it

will be forwarded to the voice mail box of the originally called extension.

If both the Circular Mode and Random Hunting checkboxes are selected, the cycle will restart in the same random order after calling the last extension.

If nobody answers, the call will be redirected to the mailbox of the originally called extension after the No Answer Timeout expires.

When saving the Call Hunting configuration a message will notify the user that Many Extension Ringing, Find Me/Follow Me and Unconditional Call

Forwarding services have been disabled.