Limited Warranty - Helios ICT Platinum Series Instruction Manual

7. LIMITED WARRANTY

The warranty period on ICT products is two (2) years from date of purchase from
an authorized ICT reseller or OEM with valid proof of purchase, or from date of
shipment from the ICT manufacturing facility. The warranty period for a repaired
product or part is ninety (90) days or the remainder of the unexpired term of the
new product warranty period, whichever is greater. Repair or replacement of a
defective product or part does not extend the original warranty coverage period.
ICT Limited Warranty is only intended for the benefit of the original purchaser
and user of this product. This Warranty is not transferable or assignable without
the prior written permission of ICT. ICT's sole obligation and liability under this
warranty is limited to either repairing or replacing defective products at the sole
discretion of ICT. When repairing or replacing the products, ICT may use
products or parts that are new, equivalent to new or re-conditioned. Parts
repaired or replaced during the warranty period will be under warranty for the
remainder of the warranty period.
No claim will be accepted unless written notice of the claim is received by ICT in
accordance with ICT's Return Material Authorization (RMA) procedure, as soon
as reasonably possible after the defect is discovered. A valid product serial
number must be provided with the RMA claim to prove eligibility. The RMA form
is available on the ICT website at www.ict-power.com/support/warranty-repair/.
The Purchaser shall at their own risk and cost return the defective product to
ICT's factory or designated repair center once an RMA is issued by ICT. Return
of the products to the customer after repair is completed shall be prepaid by ICT
unless otherwise mutually agreed between the parties. Products shipped to ICT
which have incurred freight damage will not be covered by this Warranty and any
repairs or replacement parts, components or products needed will be invoiced in
the full current price amount and returned freight collect to Purchaser. It is the
Purchaser's responsibility to check the product upon receipt for any damage
during shipping and to contact the carrier or shipper regarding such damage.
Product that is returned as defective, which is determined to operate within
published specifications will be returned to the Purchaser freight collect.
ICT assigns to Purchaser any warranties which are made by manufacturers and
suppliers of components of, or accessories for, the ICT product and which are
assignable. ICT makes no representations as to the effectiveness or extent of
such warranties, assumes no responsibility for any matters which may be
warranted by such manufacturers or suppliers and extends no additional
coverage under this Warranty to such components or accessories.
In no event shall ICT be liable for any special, indirect or consequential damages
such as, but not limited to, loss of use, business or goodwill, loss of revenue, or
loss of profits, which may result, either directly or indirectly, from defects in
products provided by ICT.
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