Helios ICT Platinum Series Instruction Manual page 50

connecting directly to a computer, and a "straight-through" cable
should be used for connecting to a network.
Ensure the network card settings on your computer are
•
appropriate for accessing the IP address of the power supply. To
access a power supply with the default IP address of
192.168.0.180, typical network settings for your computer are:
o
o
o
If the HTTP port of the power supply has been changed, you
•
must append the port number to the URL used to access the
panel. See the Administrator Password / IP Address Reset
section for instructions on how to reset the port number to the
default setting.
If your network switch allows you to manually configure port
•
speed and duplex settings, turn-on "Auto Negotiation" for the
switch port that the panel is connected to.
I am not receiving e-mails from the power supply:
On the Communications / Email Setup page, ensure the SMTP
•
Server field is the correct address for your e-mail provider, and
the SMTP Port is correct. (Port should be 25 for most servers).
If your SMTP server requires SSL encryption, ensure that the
•
SMTP Server requires SSL checkbox is checked. Otherwise, this
box must be left unchecked.
There must be valid e-mail addresses in the Recipient E-mail
•
Address and Sender E-mail Addresses fields. Do not enter more
than one e-mail address in the Sender field.
If your SMTP server requires authentication, ensure that the
•
SMTP User Name and SMTP Password fields are entered
correctly. If no authentication is required, leave these fields blank.
Verify your e-mail settings by going to the Communications /
•
Maintenance page and clicking on the Send Test E-mail button to
send a test e-mail. The Send Test E-mail page will display an
error message if the power supply unable to send the e-mail.
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IP Address: 192.168.0.100
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1