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Your DC Power Solutions Partner
Instruction Manual
855-339-001
Australia: sales@heliosps.com.au - Middle East & Asia: sales@heliosps.asia - New Zealand: sales@heliosps.co.nz

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Summary of Contents for Helios ICT Platinum Series

  • Page 1 Your DC Power Solutions Partner Instruction Manual 855-339-001 Australia: sales@heliosps.com.au - Middle East & Asia: sales@heliosps.asia - New Zealand: sales@heliosps.co.nz...
  • Page 2 Rev 1.0 Nov 2019 www.heliosps.com...
  • Page 3: Table Of Contents

    Table of Contents PRODUCT DESCRIPTION ........5 INSTALLATION ............6 2.1. Initial Inspection 2.2. Back-up Battery 2.3. Installation 2.4. Remote Control and Monitoring Connections FRONT PANEL CONTROL ........ 11 3.1. Control Panel Keys and Controls 3.2. Setting the DC Output 3.3. Control Panel Menus 3.4.
  • Page 4 WARNING! – IMPORTANT SAFETY NOTICES Risk of personal injury and property damage! You must exercise caution and follow the safety requirements listed below when using your Platinum Series power supply. The Platinum Series Power supply is intended for installation and •...
  • Page 5: Product Description

    1. PRODUCT DESCRIPTION ICT Platinum Series DC power supplies provide high efficiency in a space-saving 1U rack mount design with power factor corrected AC input and extremely low noise output for powering wireless communications, broadband, and radio access equipment where high reliability is essential.
  • Page 6: Installation

    Model Numbers and Options: Watts Input Output Output Model Description (Max) 12VDC 120A ICT1600-12SC 1600 90-300 11.5 - 15.5 Power Supply 24VDC 60A ICT1600-24SC 1600 90-300 23.0 - 31.0 Power Supply 48VDC 30A ICT1600-48SC 1600 90-300 46.0 - 62.0 Power Supply 12VDC 60A ICT800-12SC 90-300 11.5 –...
  • Page 7: Back-Up Battery

    2.2. Back-up Battery An external lead-acid battery with the same nominal voltage as the power supply may be connected directly in parallel with the output terminals, or to the +BAT terminal (on units with the LVD option “B”) to provide a DC backup capability. Use appropriate wire, over current protection and disconnect device as outlined in the Installation section.
  • Page 8: Installation

    2.3. Installation The ICT Platinum Series Power Supply is designed to be used in an industry standard 19” rack mount cabinet or other restricted access location. Insert the unit at the desired rack height, and secure using four standard rack nuts and bolts (not provided).
  • Page 9 CAUTION! The internal LVD contactor ties the “+BAT” terminal to the power supply “POS” output. When using the LVD option in a positive ground system do not ground the positive terminal of the battery. The system must only have a single ground connection, normally located at the distribution or load point.
  • Page 10: Remote Control And Monitoring Connections

    2.4. Remote Control and Monitoring Connections Make connections to the removable 7 pin cage clamp style REMOTE connector for the following functions: Pin Number Name Note Common Alarm Output common Alarm normally closed (Alarm state) Alarm normally open (Alarm state) Temp Battery temp sensor (either lead) Temp...
  • Page 11: Front Panel Control

    3. FRONT PANEL CONTROL Power up the unit: Energize the external AC source, and push the front panel • “ON” switch to power up the unit, then close the backup battery disconnect device if an external battery is used. Check that the front display is on, and an initial start-up •...
  • Page 12: Setting The Dc Output

    Back X Key: Press to return to the previous higher level menu item, or to exit from a setting without making any change. For a detailed description of the Control Panel screens and • menus, see the Control Panel Menus section. 3.2.
  • Page 13: Control Panel Menus

    6. Using the Up/Down keys, scroll to the DC Output line, and then press the Enter key. 7. Using the Up/Down keys, change the DC output setting to On, and then press the Enter key. The DC output will now be enabled, with the output voltage and current limit set as entered above.
  • Page 14 SYSTEM STATUS SCREEN The System Status screen allows you to monitor the input and output status of the power supply. Input Voltage: Displays the AC input voltage. Voltage display will blink during an AC voltage failure. The Value can range from 100-265 Output Voltage: Displays the DC output voltage.
  • Page 15 BATTERY STATUS SCREEN The Battery Status screen is available when the Battery Backup option (“B”) is installed. View this screen to see the battery Voltage, the battery Current (+ for charging, - for discharging), and if the battery is Connected via the LVD contactor. BATTERY SETTINGS SCREEN From the Battery Status screen, press Enter to move to the Battery Settings Screen.
  • Page 16 reconnect voltage while the battery is disconnected, the battery relay will close and reconnect the battery. There will be a 3 second delay until the voltage connects. The Range of the Reconnect Voltage is 11.5 - 13.0V. (12V model). The battery will automatically be reconnected after an AC power failure to ensure the battery quickly recharges.
  • Page 17 Configure the Battery Equalize Charge voltage, duration, and automatic repeat interval if desired when using flooded lead- acid type batteries only. The system will step up the output voltage to the Equalize Voltage for the Equalize Duration time whenever the Equalize Status is set to Enable (or automatically each interval time when an Interval is set) once the battery is fully charged.
  • Page 18 Discharge Test Configure the Battery Discharge Test to check on the battery’s ability to power the system for a set duration. Set Max Discharge Time and minimum Discharge Voltage Limit. Each time the test is run the output voltage from the power supply will be reduced so that the external battery will power the system load until either the Max Discharge Time limit or the minimum Discharge Voltage Limit is hit.
  • Page 19 PARALLEL STATUS SCREEN The Parallel Status screen shows the currently configured Parallel settings. If parallel operation is active, the status and total number of parallel units is displayed on this screen. Up to 6 Units can be connected in parallel. See the Smart Parallel Operation section for more information on configuring the parallel settings.
  • Page 20 ALARM HISTORY SCREEN Scroll through the Alarm History screens to see the log of the 20 most recent alarm events. Shows the alarm description, date, and time when set, and cleared. Note: The system date and time are normally set by the network. These may be manually set, see Network GUI Operation, Communication Basic Setup section.
  • Page 21 LCD Password Settings The LCD Password Settings screen allows you to set a Control Panel menu password to prevent unauthorized changes to the power supply settings. After the Control Panel menu password is set, you will be prompted for the password when attempting to change the power supply settings.
  • Page 22: Control Panel Menu Password Reset

    Reset Comm Settings: Resets the Web server Administrator password, IP address, and port settings to the original factory default values. See the Administrator Password / IP Address Reset section for more information. 3.4. Control Panel Menu Password Reset This procedure clears the Control Panel menu password and allows you to set a new password if needed.
  • Page 23: Smart Parallel Operation

    4. SMART PARALLEL OPERATION If your load requires more power than can be supplied by a single ICT Platinum Series power supply, two or more power supplies (maximum 6) of the same output voltage rating can be connected in parallel in a Primary-Secondary configuration to increase the power available, using the SHARE ports on the back of the units.
  • Page 24: Share Interface Connector

    4.1. SHARE Interface Connector The RJ-11 connectors for the RS485 serial interface are located on the back of the power supply and are labeled SHARE “A” and “B”. See figure 3. Parallel units must be connected together in a daisy- chain manner with a RJ-11 four-wire straight-through cable.
  • Page 25: Connecting The Power Supplies In Parallel

    NOTE: Although not recommended, it is possible to connect up to six Platinum Series power supplies in parallel without using the Smart Parallel feature. It is important that the parallel-connected power supplies generally share the load equally. In order to achieve this, the size and length of the connecting wires should be sized appropriately and of the same gauge, and the wire lengths between the power supplies should be virtually identical.
  • Page 26 1. After configuring each power supply for parallel operation, turn the Power Switch on all units to the OFF position. 2. Connect the positive terminals (labeled “POS”) of each unit together at a common positive load point using the optional ICT- PAR parallel straps (shown above).
  • Page 27: Advanced Parallel Operation With Tcp/Ip Ethernet Connection

    4.4. Advanced Parallel Operation with TCP/IP Ethernet Connection View the following settings and information on the Device Setup page using a TCP/IP Ethernet connection to a unit: (see section 5) Parallel Mode: This field sets the Parallel Mode of the power supply to Primary, Secondary, or Standalone.
  • Page 28: Changing A Power Supply Back To A Standalone Unit

    4.5. Changing a Power Supply Back To a Standalone Unit To release a unit from parallel operation and change it back to a Standalone unit, do the following: 1. Turn the Power Switch on all parallel units to the OFF position. 2.
  • Page 29: Tcp/Ip Web Based Utility

    5. TCP/IP WEB BASED UTILITY Use the embedded Web server via an Ethernet connection to monitor the status of the power supply, and change the power supply’s settings and configuration when the unit is powered from the AC line or an external back-up battery. The embedded Web server provides a full featured interface to the power supply that can be easily accessed through a standard Web browser on any network-connected computer.
  • Page 30 3. Enter your user name and password. The default Administrator user name is admin, and there is no password by default. 4. Once connected, the System Status page will appear in your browser window.
  • Page 31: System

    5.1. System The System Status page provides information on the input voltage, DC output enable status, output voltage, output current (of unit, and output of total system and number of parallel units if connected), and alarm conditions. View the Battery Status section of this page to check the battery voltage, battery current (+ for charging, - for discharge), battery state of charge, net amp-hour count, estimated run-time remaining (if the power supply is running on battery backup), battery temperature (if...
  • Page 32: Battery Backup

    Auto-Restart Delay: Set delay time (5 to 240s) that output will remain off when output is remotely disabled using the Auto-Restart button. The unit will then automatically restart after the Restart Delay period. 5.2. Battery Backup Select the Battery Backup page (STATUS tab) on units with the optional Battery/LVD port (SBC suffix units) to observe the status of the external battery.
  • Page 33 Equalize Charge: Adjust the various Equalize Charge settings to either manually or automatically apply a high Equalize voltage to a fully charged flooded-lead-acid battery for a set time duration as recommended by the battery manufacturer. This will help force an equal state of charge on all battery cells, and help prevent stratification of the battery electrolyte.
  • Page 34 Note that an Equalize Charge can only be initiated when the battery is fully charged. If the power supply is unable to start an Equalize charge at the selected Start Time, it will attempt again at the same time next day. Equalize Status: This box indicates if the battery is fully •...
  • Page 35 Activate Alarm Form C Contact: Tick this box to have the • back-panel Form-C relay trigger whenever the LVD relay opens. Send E-mail: Tick this box to have the unit send an e-mail to • the address configured in the Network Setup page whenever the LVD is triggered.
  • Page 36 battery will power the system load until either the Max Discharge Time limit or the minimum Discharge Voltage Limit is hit. A Discharge Test Complete notification (on the front display and with an e-mail if messaging is configured via the Network GUI) will indicate a Test Failure if the minimum Discharge Voltage Limit is hit before the Max Time limit, as the battery was not able to power the load for the desired duration.
  • Page 37: Alarms

    Observe the saved information regarding the most recent discharge test shown here, with fields for days since the Last Battery Discharge Test, Status (Pass or Fail), Discharge Time, End Voltage at the completion of the test, and the Amp Hours Discharged during the test. The scheduled date and time until the next automatically repeating test will also be shown if this feature has been enabled.
  • Page 38 fault. (Note: The form C contact will be activated any time the unit completely loses AC power, regardless of this setting.) Send E-mail: If this box is checked, an e-mail alarm • notification will be sent when the AC input is out of range. OVER-TEMPERATURE ALARM The alarm latches the output off, and automatically clears when the internal temperature falls to within a normal operating range.
  • Page 39: Communications

    5.4. Communications Select the Communications page to configure the Basic system parameters, Network settings, E-mail settings, User setup, and Maintenance functions. Select the BASIC SETUP tab to configure the name of the supply, configure the parallel operation settings, and set the date and time and data-logging function of the power supply.
  • Page 40: Network Setup

    NTP Server: Choose a server (e.g. time.nist.gov) to be used • for network time settings. Time Zone: Set the time zone the unit is operating in, to • ensure correct local time is used for all power supply operations. (e.g. North American Pacific Time is GMT-8:00 hours) Set Time Manually: Tick this box to manually set the date •...
  • Page 41 Subnet Mask: Specify the mask for the subnet the • power supply is located on. Gateway: Specify the IP address of the default router • (gateway) used for connecting attached devices to different networks. Primary DNS: Specify the IP address of the Primary •...
  • Page 42 The information available from the SNMP agent is described in a MIB (Management Information Base) file, which can be downloaded from the link at the bottom of the SNMP box on this GUI page, or on the Help page. The unique Platinum Series MIB file must then be imported into your external SNMP management software.
  • Page 43: Email Setup

    SNMP traps from the panel. 5.6. Email Setup The ICT Platinum Series is capable of sending email alarm notifications to multiple email addresses. Configure these settings on the EMAIL SETUP tab if you would like to receive e-mail alarm notifications from the power supply.
  • Page 44: User Setup

    If the SMTP server uses STARTTLS (normally port 587), this box should be unchecked. Sender E-mail Address: Enter the e-mail address you wish • to appear as the sender of the e-mail notifications. Recipient E-mail Address(es): Enter an e-mail address that •...
  • Page 45: Maintenance

    the default setting. See the Password Reset section for more information. Select a User to Edit or Add a New User: Choose which of the user accounts to edit, or add a new user. Set the access level to be appropriate for the amount of control each user requires.
  • Page 46: Router Configuration

    password of the power supply, see the Administrator Password / IP Address Reset section. Export And Import Settings The Manage Settings button will take you to the Export and Import Settings page, where you may export all the system settings (other than the Administrator password, Network and Web Server settings) to an encrypted .cfg file on the local computer.
  • Page 47 1. Log in to your router and go to the port-forwarding screen. In the Linksys WRT54G, this is located in the Applications and Gaming tab. The location of port forwarding may be different on other routers (consult your router manual for instructions). 2.
  • Page 48 4. Before you can access the panel over the Internet, you will need to know the WAN IP address of the router, which is assigned by your ISP. With the Linksys WRT54G router, this information is available in the Status tab, listed as “IP Address”. NOTICE! If you are using a Dynamic IP address, your WAN IP Address may change from time to time without warning, depending...
  • Page 49: Text Message Alarm Notifications

    5.10. Text Message Alarm Notifications The Platinum Series Power Supply can send text message alarm notifications to a cell phone by sending the alarm e-mail to an address at the mobile phone provider. On the Network Setup page, enter the address for your phone in one of the Recipient E-mail Addresses field.
  • Page 50 connecting directly to a computer, and a “straight-through” cable should be used for connecting to a network. Ensure the network card settings on your computer are • appropriate for accessing the IP address of the power supply. To access a power supply with the default IP address of 192.168.0.180, typical network settings for your computer are: IP Address: 192.168.0.100 Subnet Mask: 255.255.255.0...
  • Page 51 Verify that the Send E-mail checkboxes are ticked for any alarm • conditions for which you wish to receive e-mail notifications. I forgot my password for the embedded web server: See the Administrator Password / IP Address Reset section for •...
  • Page 52: Product Specification

    Parallel Invalid Product A product with a different output voltage rating is connected to the RS485 bus. 6. PRODUCT SPECIFICATION Table 2: Product Specification for all models 90- 300VAC, 50 or 60Hz Input Voltage Derate 2% / VAC < 100VAC Input Power Factor 0.99 Typical Line Regulation...
  • Page 53 Table 3: Model Ratings Rating 12V 60A 24V 60A 24V 30A 48V 30A 48V 15A 120A ICT1600 - ICT800 - ICT1600 - ICT800 - ICT1600 - ICT800 - Model 12SC 12SC 24SC 24SC 48SC 48SC Output Voltage 11.5V- 11.5V- 23.0V – 23.0V –...
  • Page 54: Limited Warranty

    7. LIMITED WARRANTY The warranty period on ICT products is two (2) years from date of purchase from an authorized ICT reseller or OEM with valid proof of purchase, or from date of shipment from the ICT manufacturing facility. The warranty period for a repaired product or part is ninety (90) days or the remainder of the unexpired term of the new product warranty period, whichever is greater.
  • Page 55 This Warranty will be void if the product has been subjected to misuse, neglect, accident, exposure to environmental conditions not conforming to the products’ limits of operation, improper installation or maintenance, improper use of an electrical source, defects caused by sharp items or by impact pressure, a force majeure event, has been modified or repaired by anyone other than ICT or its authorized representative, has been subjected to unreasonable physical, thermal or electrical stress, improper maintenance, or causes external to the unit...
  • Page 56 Helios Power Solutions Australia: sales@heliosps.com.au - Middle East & Asia: sales@heliosps.asia - New Zealand: sales@heliosps.co.nz...

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