Dsps - Avaya CallPilot 202i Manual

The services listed under Service Name should be either running or in full service when
CallPilot functions optimally. If any CallPilot services are stopped, investigate the cause. Call
Avaya technical support for assistance.
Note:
While you need to investigate stopped services, some services are not critical. CallPilot may
continue to handle call processing even with some services stopped.
The critical services that are needed for basic CallPilot call answering are listed in the following
table. For your reference, the equivalent names as they appear in the Windows Control Panel
are also listed.
CallPilot SystemMonitor
CTMS Service
Telephony (TAPI)
MCE SLEE
MCE Notification
MAS Notification
MAS CCR
MAS BCR
SQL Anywhere
MAS MltmediaCache
MAS MltmediaVol1
MAS MltmediaVol102(TRP only)
MAS MltmediaVol103 (TRP only)
MAS Rsrc. Pckg. 1

DSPs

In the DSP pane, each DSP is represented in a separate row. Each box in the row is one DSP
channel or multimedia channel. Click the Legend/Help tab to view descriptions of the
multimedia channel icons.
For 202i servers, DSPs reside on the motherboard.
DSPs are distributed as follows. The 202i server contains four DSPs located on the
motherboard.
Avaya CallPilot 202i Server Maintenance and Diagnostics
Windows Control Panelequivalent
CTMS Server
Telephony Service
CallPilot SLEE Service
CallPilot MWI Service
CallPilot Notification Service
CallPilot Call Channel Router
CallPilot Blue Call Router
Adaptive Server Anywhere - %ComputerName
%_SQLANY
CallPilot Multimedia Cache
CallPilot Multimedia Volume 1
CallPilot Multimedia Volume 102 (TRP only)
CallPilot Multimedia Volume 103 (TRP only)
CallPilot Resource Package1
DSPs
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