Working With The Channel Monitor - Avaya CallPilot 202i Manual

Maintenance and diagnostics
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Using CallPilot Manager to monitor hardware

Working with the Channel Monitor

The Channel Monitor shows the status of call channels. The call channels are the connections
between the server and the switch that carry the call signals to CallPilot.
To view or work with call channel states
1. Run CallPilot Manager and log on.
2. In CallPilot Manager, click Maintenance, Channel Monitor.
3. Perform one of the following:
4. Click Courtesy Stop, Stop, or Start, as required.
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Avaya CallPilot 202i Server Maintenance and Diagnostics
If you clicked Courtesy Stop or Stop, you are asked to confirm the courtesy stop or
stop; click OK.
The selected channels change to off-duty or on-duty status, according to the action
you chose.
Note:
If the buttons are not available, wait a few seconds for the page to refresh.
The Channel Monitor page appears, showing the DS30X (also known as DS0)
channels associated with each DS30X link.
Note:
For an explanation of the channel states, see the CallPilot Manager online Help.
IF you want to stop or start
All channels associated with a DS30X
link.
Only one or several channels that are
associated with a DS30X link.
If you clicked Courtesy Stop or Stop, you are asked to confirm the courtesy stop or
stop; click OK.
The selected channels change to off-duty or on-duty status, according to the action
you chose.
Note:
If the buttons are not available, wait a few seconds for the page to refresh.
THEN
Check the check box to the left of the
DS30X link that you want to stop or
start.
Repeat this step for each DS30X link.
Check the check box for each channel
that you want to stop or start.
December 2010

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