To Access The System Monitor; About The Channel Monitor Tab; Callpilot Services - Avaya CallPilot 202i Manual

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Using Avaya CallPilot

To access the System Monitor

On the Windows desktop, click Start, Programs, CallPilot, System Utilities, System Monitor.
The CallPilot System Monitor window appears. By default, the Channel Monitor tab appears
on top. Click the other tabs to view the information on those tabs.

About the Channel Monitor tab

The following illustration shows the Channel Monitor tab, followed by a description of the
contents.

CallPilot services

The Service Name pane shows the status of services from a CallPilot perspective. The status in
the operating system Services control panel may state that a service is running, but it may not
actually be fully running or in service from a CallPilot perspective. See the System Monitor tool
Channel Monitor tab for the true status.
74 Avaya CallPilot 202i Server Maintenance and Diagnostics
system utilities
December 2010