Index - Avaya CallPilot 202i Manual

Numerics
202i server
startup failure
8051, what to do ............................................
CallPilot, what to do .......................................
A
Alarm Monitor, using ...................................................
alarms
about ..............................................................
investigating .........................................................
alert icons, component states .....................................
application event log
description ............................................................
arp command .............................................................
parameters and descriptions ................................
running from the operating system ......................
syntax ...................................................................
C
call channels
diagnostics, running .............................................
disabling ...............................................................
working with .........................................................
CallPilot
software, reinstalling ............................................
utilities
Diagnostics Tool ............................................
PEP Maintenance ....................................
Session Trace ..........................................
System Monitor .............................................
CallPilot Manager
Alarm Monitor, using ............................................
alarms
about ........................................................
investigating ..................................................
alert icons, component states ..............................
Channel Monitor, using ...................................
Event Browser, using ...........................................
events
about ........................................................
investigating ..................................................
fault management
Avaya CallPilot 202i Server Maintenance and Diagnostics

Index

alarm notification ...........................................
event processing ...........................................
Maintenance page
Diagnostics section .......................................
General section .............................................
29
Maintenance section .....................................
29
purpose .........................................................
using ..............................................................
Multimedia Monitor, using ...............................
CallPilot services, Channel Monitor tab ......................
48
Channel Monitor tab .............................................
CallPilot services ..................................................
,
46 48
critical ............................................................
48
DS30X links pane in .............................................
54
DSP pane in .........................................................
Channel Monitor, using .........................................
33
channels
40
call, working with ..................................................
40
diagnostics, running .............................................
40
disabling ...............................................................
40
multimedia, working with ......................................
commands, TCP/IP
arp ........................................................................
ipconfig .................................................................
nbtstat ..................................................................
netstat ..................................................................
50
ping ......................................................................
50
tracert ...................................................................
64
components
CallPilot Manager maintenance activities ............
10
dependencies .......................................................
diagnostics that can be run ..................................
65
diagnostics-eligible ...............................................
,
65 68
list .........................................................................
,
65 69
replacing .........................................................
65
start, about .....................................................
starting .................................................................
48
states
Alert icons ......................................................
,
46 48
description .....................................................
48
viewing ..........................................................
54
stop, about ......................................................
,
50 64
stopping ...............................................................
49
Courtesy stop, description ..........................................
CRI (fault status), what to do ......................................
,
46 49
critical services, CallPilot ............................................
49
critical startup diagnostics ..........................................
46
46
51
51
51
51
49
,
50 63
74
–
74 76
74
74
76
75
,
50 64
64
50
50
63
40
36
41
42
37
38
52
47
58
58
51
,
12 13
,
55 56
56
54
53
54
,
55 56
56
55
27
74
25
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