Component states...........................................................................................................................................53
Alert icons.......................................................................................................................................................54
Stop versus courtesy stop...............................................................................................................................55
Courtesy stop..................................................................................................................................................55
Stop.................................................................................................................................................................56
Running integrated diagnostics.......................................................................................................................57
Before you begin.............................................................................................................................................58
Last diagnostic results.....................................................................................................................................62
In this section..................................................................................................................................................63
In this chapter..................................................................................................................................................65
Overview.........................................................................................................................................................65
Accessing the system utilities.........................................................................................................................66
Diagnostics Tool..............................................................................................................................................66
To access the Diagnostics Tool.......................................................................................................................66
To enable startup diagnostics..........................................................................................................................67
To disable startup diagnostics.........................................................................................................................67
PEP Maintenance utility..................................................................................................................................68
Session Trace.................................................................................................................................................68
To find a session.............................................................................................................................................70
Session type information.................................................................................................................................72
System Monitor...............................................................................................................................................73
To access the System Monitor........................................................................................................................74
About the Channel Monitor tab.......................................................................................................................74
CallPilot services.............................................................................................................................................74
DSPs...............................................................................................................................................................75
DS30X links.....................................................................................................................................................76
About the System Info tab...............................................................................................................................76
About the Legend/Help tab.............................................................................................................................77
In this chapter..................................................................................................................................................79
Overview.........................................................................................................................................................79
Equipment required.........................................................................................................................................79
Before you begin.............................................................................................................................................80
Equipment required.........................................................................................................................................80
What is next?..................................................................................................................................................81
Replacing the server.......................................................................................................................................81
202i server component diagram......................................................................................................................81
Avaya CallPilot 202i Server Maintenance and Diagnostics
®
system utilities..............................................................65
December 2010
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