Alert Icons - Avaya CallPilot 202i Manual

Maintenance and diagnostics
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Using CallPilot Manager to monitor hardware
State
Off Duty
Remote Off Duty
Shutting Down
Uninitiated

Alert icons

If one of the following icons appears next to a component in the tree, then the component or
one of the subcomponents is experiencing a problem.
Icon
To view the state of a hardware component
1. Run CallPilot Manager and log on.
2. In CallPilot Manager, click Maintenance, Maintenance Admin.
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
5. Click the hardware component with which you want to work.
6. Scroll down to the Maintenance section.
7. View the state of the selected component in the State box.
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Avaya CallPilot 202i Server Maintenance and Diagnostics
For example, a DSP is not being used because it was not allocated in
the Configuration Wizard.
The component stopped.
The component was taken out of service at the switch.
The component is stopping.
This state occurs quickly and is immediately followed by Off Duty.
The call processing component has not initialized the resource.
A problem exists with a subcomponent of the selected component.
Expand the tree to locate the subcomponent with the problem.
A problem exists with the selected component.
The Maintenance page appears.
visible.
The Maintenance page refreshes to show details about the component.
Description
Description
December 2010

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